This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Equinox. The contact stated that while his fiancée was driving 15-20 MPH uphill, the vehicle jolted and stalled. The check engine warning light was illuminated. The contact's fiancée was able to pull to the side of the road. The contact's fiancée was able to restart the vehicle and continued driving; however, the failure recurred. The vehicle failed to restart and was towed to an independent mechanic. The vehicle was then towed to the dealer, where it was diagnosed and determined that the camshaft had fractured, causing the vacuum pump and the solenoid sensor to be fractured. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was out of Warranty. The failure mileage was approximately 96,000.
- Hampton, CT, USA
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- Hampton, CT, USA