This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake assist light went on, had the brake pads and rotors replaced, light went off. 6 months later the light came back on but this time the brake pedal was hard. I did not drive it after that. After looking online and seeing dozens of people with the same issue, I took a chance and bought the brake booster and had my friend, who is a certified mechanic, replace the part. The old vacuum pump had frozen up and broken along with the gears, which had fallen into the engine, just like what I was seeing all over the Internet. People are getting hurt and lives are at risk, this should have been recalled!!!!
Driving interstate without difficulty. Made stop at rest area, got out with children, turned vehicle off. Returned to vehicle to leave, cranked vehicle put in reverse but had no brakes. Brakes in down position. Brakes would not return to normal position. Turned vehicle off and Looked under vehicle and noticed oil on the ground. No indicator lights on dash to alert of any issues. Tried to crank vehicle all power came on but motor would not turn over (long crank) Brakes remained in down position. Had vehicle towed home and upon inspection, oil was seen leaking out of the side of motor where brake vacuum pump is housed and noticed a crack in the brake vacuum pump housing. Oil leaking onto ground.
My son was driving our 2018 Equinox on the interstate when he went to brake while turning to an off-ramp. He discovered he had almost no ability to brake and narrowly avoided an accident. We discovered later that the vacuum pump responsible for the brake assist failed in catastrophic fashion. It not only failed but deposited numerous metal fragments in the crank case.
The brakes in our 2018 chevy equinox have went out three times in the past month. First time the car was parked fully functioning the night before, woke up the next morning for work and there was no brakes. Replaced the vacuum pump and they worked good as new. Second time we are driving down a busy highway and had been for half an hour. 2 minutes from our destination at the ONLY turn we had to make the whole trip, the brakes all of a sudden went out. This could have easily resulted in a fatal crash. Again, the vacuum pump. Now were to today, the third time our brakes have failed and this time it came with the check engine light and -??engine power reduced-??. GM NEEDS TO RECALL.
- Jesup, GA, USA
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Due to mechanical error with the vacuum brake pump that has had millions of vehicles listed in the recall except for the Equinox, it caused $4,000 worth of damage to my vehicle and almost caused a crash on a highway in close proximity to an ambulance that was actively on an emergency run. I was on a major highway traveling at about 60 MPH. I was able to coast enough to wear I could safely get to the shoulder of the highway, take an exit ramp, and coast up the hill out of the way of the ambulance. I contacted GM and have yet to hear anything further back. This incident could have cause a catastrophic crash and further delayed medical treatment for whomever was needing the ambulance. After some research on the matter, I found that 3.4 million vehicles of GM were recalled after this exact issue had resulted in 113 accidents and 13 injuries. 2014-2018 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra and GMC Yukon were all listed under the recall, but not the Equinox. After being forced to have the vehicle towed to a dealership, they confirmed that the vacuum brake pump seizing up is what caused the pedal to lock up and send metal into my engine, which has now cost me upwards of $4,000. General Motors failed to include the Equinox in this recalls and still refuses to do so. I fear this will happen, in time, to other owners of a Chevrolet Equinox. I am reaching out to all possible avenues for what my next options are and attempting to prevent this from happening to someone else. GM needs to be held responsible for this matter and issue a recall for the Equinox as well before something catastrophic happens if it hasn't all ready.
Vacuum pump coming apart internally making it virtually impossible to stop the car using the brakes. This was a known issue on other GM Models the vacuum pump failing caused damage to my camshaft and possibly to my engine.
No warnings or lights. Brakes failed taking vehicle out of garage with foster children. All maintenance was kept up. 55,900 miles. Towed to Nissan dealer where purchased. Shop didn't know the cause. Vehicle could not be repaired because the cause was never found. Could it happen again, out of the blue, without warning. Documents available on request only. Dates of incident may be off a bit.
My 2018 equinox is not included in any recalls. However, it has been in for engine repair, even though the vehicle only had 70,000 miles on it at the time. After that, the ABS system was acting up, the automatic door locks and locking mechanism failed and went outs, the brakes have been repaired three times and the suspension is worn down. I only have $86,000 mi on it. I am now getting ready to take it in again for transmission issues. My car is not included in any recalls, but seems to have the issues stated and all the recalls
The service brake assist light came on and the brakes stopped working properly while driving on the highway. The car gave no indication that anything was wrong prior to the brakes going out and the message engine limited to reduced speed. I had to use all the power in my body to slow the car down and once stopped it did not start again. At that point the light came on. Now they are saying the problem is the brake vaccum pump which has a recall for many vehicles including the year just not my particular vehicle. If someone was driving in front of me, I could have possibly had a serious accident.
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
The vacuum pump that provides brake assist failed without any prior warning. This resulted in an inability to properly stop the vehicle. This could have resulted in serious injury or death, but we were fortunate that the failure occurred at night in an area where there was no traffic or pedestrians. This failure appears to be similar to a previous recall that affected slightly earlier model years of GM cars and trucks. The vacuum pump was replaced and corrected the problem.
Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.
1. My brakes failed as I was getting off the highway and I flew past my turn. There was no warning light at the time of the failure and there was no prior indication or warning that there was an issue with the brake booster vacuum pump, sensor, and vacuum line. 2. Luckily it was around midnight and no one was on the road and I was able to roll to a stop about 200-300 yards past where I wanted to turn. If the failure had happened during the day it would have resulted in a crash involving myself and possible another vehicle or building. 3. I have read similar stories to my own online and almost all instances I read involved a crash. 3/4. The dealership found the problem and fixed the problem, but very very expensive fix. 5. No Warnings of any kind before or after the the failure. The brakes failed in real time (out of the blue). There was nothing before, during, or after. Didn't even know this was a concern as an Equinox owner.
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at approximately 30 MPH and coming to a traffic signal, he depressed the brake pedal and felt extreme resistance. The brake pedal would not depress and the contact stated he observed a warning that stated "brake system fault." The contact ran through the intersection and crashed into a vehicle that was crossing the intersection on the rear passenger side quarter panel. The contact stated that the other vehicle stopped, his vehicle continued through the intersection, and was stopped by the curb on the opposite side of the intersection. The contact stated that the entire front end of his vehicle was damaged, both headlights were fractured and the front bumper had detached. The contact stated that all the front and side air bags had deployed. The contact reported he had sustained minor scratches on his arms and legs and a minor abrasion on his left arm. The contact and the other driver refused medical treatment. The contact stated that the police were on the scene and filed a report. The contact stated that both vehicles were towed away from the scene of the crash. The contact's vehicle was towed to an impound lot and had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.
A D V E R T I S E M E N T S
- Goodlettsville, TN, USA