This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.
After being in a severe accident w/ another 2018 equinox I purchased a used 2018 equinox w/ 10k miles on it. saved my life 1x - i was happy with the car. In Dec 2019 my front passenger headlight went out. Still under warranty I had the dealer replace the bulb. In late December 2020 my front passenger headlight went out again. I was told it was over $400 to fix. This was "replacing the lightbulb". I decided to purchase my own lightbulb from a reputable source. The problem is not the lightbulb but instead the ballast or the wiring. I have NEVER had to replace a lightbulb in any of my cars before let alone 2 in two years. Chevy told me that I was out of luck because I was 2 weeks after the bulb under warranty was replaced... REALLY? So now I am without a front headlight and not willing to pay to have this repaired since it is obviously a manufacturers defect. Chevy has NOT been helpful and neither has my local dealership. My safety is being put at risk because I can not see 1/2 of the road with 1 headlight. Cars can only see 1/2 of my car oncoming. There have been no warning lights etc.
I was driving 55 mph heading to a friends for the weekend with another one of my friends and my dog. It started raining and it was scaring my dog to see the rain drops on the sunroof so I closed the shade. About 15 minutes later there was a loud constant sound almost like a warning so I looked at my dash, radio ect to see what was going on and about 3-5 minutes after the loud constant whining sound started there was a loud boom!! sounded like a bomb or gunshot. I pulled over and got out to look and found a hole in my sunroof. By looking at it you can totally see that the pressure or blast was from the inside as the glass on the sunroof was pushed outward. I took this to a GM dealer and the service manager was rude and kept saying it was from something in the roadway which it was NOT!! The road was clear and it was still light out. Besides what was that sound from then"?" This is unsafe and the outcome could have turned out way worse.
The wipers on this car have never been right. I had them looked at Oct 2018. Now they stopped working completely. If you google it, many people have had the same issue since 2000. This should be a recall!
Sat 12/05/2020, 0745 hrs. Weather: Snow/slush location route1 S/B North attleboro, MA problem: Wipers stopped working while driving : while driving to merge onto I-295 S, wiper stopped working for no apparent reason, I quickly made emergency stop resulted in front passenger tire got blown due to hitting the curb sideway, thank god I was going below speed limit or otherwise. I was left stranded till emergency responders got there and towed my vehicle, I consider that safety issue and I thank god and responders for their help I researched the problem and I found recall for older models but not for this year or VIN!
Using navigation with phone through infotainment display can switch to blinding brightness at night. Using phone navigation (both google maps and waze) at night will start with normal brightness which can be controlled by the dimming knob. If a phone call or text is received the display goes to full brightness and cannot be dimmed this caused me to swerve off of the road it was so blinding the condition can also be simulated by engaging the backup camera at night this was reported to my dealer over a year ago in the case of the phone call the vehicle was moving this problem has been mentioned on multiple forums so I believe this is related to the software and not an isolated incident
Driver side mirror camera flickers and goes black. Took it to dealer on October 14, 2017 and was informed that a new mirror needed to be ordered. As of this writing, November 15, 2017 the part is on back order and there is no estimated time of delivery. To me this is a serious problem when parts for a new car are not available and a safety problem since the camera is not functioning.
A D V E R T I S E M E N T S
- Seabrook, TX, USA