This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in a vehicle accident the 4th of August. After the accident I noticed the airbag light on. I check the passenger seat belt and it wouldn't budge, but the air bags never deployed from the accident. About a month ago I had an issue with the car. I was driving down the road and I took a sharp left turn and the car acted like it was starving for gas. It was on a full tank and I was stranded for a few hrs until the car cooled down to where it was operational.
The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
This was previously reported on March 10 2021 and I was given case #9-6591373301. It was a lease car that was returned to the dealership on March 31, 2021. After hitting a pothole in March 2020, the airbag light stayed on. The dealership did not take care of the problem and I was told at that time there were no recalls for that problem. I was told I could get it fixed and save the bill. Once an investigation was started and it was determined that indeed there was a problem, I should be entitled to be reimbursed. To date there have been no recalls although my mechanic had to replace both seat belts because replacing the driver's seat belt did not correct the problem. The diagnostic showed there was a seat belt problem and when they were removed you could see they were defective. When I returned the car I gave the service department the seat belts and to date, I have heard nothing. They did say because the defective seat belts had been replaced they would not be able to determine if the seat belts I turned in had a problem, which made no sense. Is that why no one bothered to contact me?
- Camden, DE, USA
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While the vehicle is being driven a message will appear service tire monitor system and all gauges on the dash do not work, the radio, heating a/c also stops.The message quickly changes to service airbag. (Photos of both messages attached) Issue started Nov of 2020 Vehicle has been seen by Gordon Chevrolet MI 4 times for service and they are unable to find the issue. We did inform them that if we moved the driver seat just a bit that seem to reset it. Doesn't seem to be as responsive to that now. At one point the BCM was mentioned but still as of today not resolved or fixed. My concern is when the vehicle says service airbag and you are driving it down the road I don't know that this airbag will work if something were to happen. The dealership is well aware of the ongoing unresolved issue and I have another appointment for November 1,2021 so they can look at it again.
On January 16, 2021, I was traveling down main street in round rock, Texas where I rear ended another vehicle at approximately 30 mph. As I slammed on my brakes to stop, I felt my brakes started pulsating, making it difficult for me to come to a complete stop. My car was deemed unrepairable, and was a total loss. The radiator was cracked, and the frame was bent making it difficult to open the door. I had a couple bruises not severe that I needed to go to the hospital. My airbags did not deploy during the accident, which to myself did not seem to be normal. Due to the severity of the damages to my car, it was considered not operational and had to be towed.
Air bags did not deploy or come out upon extremely high impact: The air bags in my 2017 Equinox did not deploy out or come out when we where hit at a extremely high impact from the hit and run driver and the impact caused us to hit head on into an white SUV that was in front of us on the opposite side of the street going South on laramie. My fianc was driving and I was on the passenger side in we was going West on expressway and we had exited of laramie and harrison. Fianc lashanti scott that's on my insurance on the my 2017 Equinox was driving so we made an right turn on laramie going North towards laramie and harrison. As we where approaching and crossings the light that was green at the next light, as we proceeded crossing the green light, an ss black SUV was coming from West of harrison towards us at an extremely high speed 60-65 miles per hour. There was no time to adjust and recover to avoid the SUV that hit us at such a high rate of speed. The ss black SUV that hit us in the front passenger side of my 2017 Equinox in which caused my 2017 Equinox from the impact to crash head onto an white SUV that was driving the opposite side going South of laramie towards harrison. And from the high impact of the ss black SUV that hit us spent around and hit us again on the back rear passenger side of my 2017 Equinox also.
Vehicle hit a pot hole at 35 mph, driver side front tire blew out. Service airbag light and warning can on and passenger front seat belt locked as if vehicle was in major collision. Dealership first stated it would all be covered under warranty, now stating black box shows vehicle was in collision and air bags 'partially deployed'. there is no damage to vehicle. If black box is determining an accident occurred, why did bags not deploy?
I was driving the car on freeway. I tried slowing the car by pressing the brake pedal but it would not allow me to stop the slow the car hence came the situation where I had to hit the brake pedal harder to able to stop the car to avoid the accident. I was not able to break at all and it ended up colliding with the car in front of me. It was surprising to me that not a single airbag was popped open, given the magnitude of an accident and the damage it caused (estimated damage over $10,000). I had my son and two of his friends in the car. It is very shocking that the airbags or break did not work in brand new SUV.
Vehicle was involved in a crash where another car hit me in the passenger side up front in a hard crash.the entire front end and right side of the vehicle was damaged frame rails were bent and ac components was in the motor.air bags did not deploy insurance totaled the vehicle 17,200 of damages
Vehicle was involved in a crash where it broadsided another vehicle in a hard crash. The entire front end and right side of the vehicle was damaged. Frame rails were bent and the motor moved. Air bags did not deploy. Insurance totaled the vehicle.
I was traveling at approximately 60mph on a highway. The vehicles in the lane next to me were stopped for an obstruction. A vehicle from that lane traveled into my lane right in front of me. I collided with the vehicle - I estimate the collision to have occurred at 30-40mph. None of the airbags deployed.
A D V E R T I S E M E N T S
- Dublin, OH, USA