This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon pulling out of the driveway, she observed that oil had pooled underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the PCV valve was clogged. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was smoke coming from the rear of the vehicle, and the rear crankshaft seal was leaking oil onto the ground. The contact stated that the failure was a recurring failure. The vehicle was towed to the dealer, where it was diagnosed with a clogged PCV system causing the rear crankshaft seal to leak oil. The dealer determined that the crankcase seal needed to be replaced and the PCV orifice needed to be cleaned. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 14882 (Plugged PCV Orifice in Intake Manifold) however, the vehicle was not covered by the TSB. The failure mileage was approximately 102,000.
The contact's mother owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Upon inspection, the contact noticed there was no oil on the dipstick. The positive crankcase ventilation valve (PCV) was frozen, causing the rear main seal to become fractured. No warning lights were illuminated prior to the failure. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
- New Philadelphia, OH, USA
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- Maineville, OH, USA