This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 71 MPH, the engine lost power with the check engine and stability-track warning lights illuminated. The vehicle entered LIMP Mode. The contact was able to coast the vehicle to a local gas station. The contact approached the gas station, and the vehicle shut off. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; however, the mechanic could not determine the cause of the failure. The vehicle was towed to the residence. The dealer was notified of the failure and the contact was informed that the PCV valve had frozen due to the cold weather. The contact was informed that the failure then pressurized the crankcase valve and blew the engine oil seal. The contact was also informed that the timing chain had failed and caused the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 68,000.
The contact owns a 2017 Chevrolet Equinox. The contact stated that while accelerating from a stop, there was white smoke coming from the vehicle. There were no warning lights illuminated. There was a trail, and a puddle of oil underneath the vehicle. The contact who is an independent mechanic and stated that there was a rear main seal leak, and the engine might need to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 107,000.
- Marietta, GA, USA
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- Owosso, MI, USA