This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car has 63000 miles on it. I keep up with all oil changes. I have a 30 min hwy drive to and from work daily. I was driving hone from work on super cold day below zero in Illinois. Halfway threw my ride home car said reduced engine power 50 percent. You can tell car was driving rough. Then exited on my exit and slowed down to pull over and car said low oil turn off engine car shook and shut down. My husband checked oil it was empty!!! we filled it and brought to Chevy dealer. They got back to us told us we are out of warranty and the piston ring broke and need to fix for 2200. We have contacted GM with no help to see if they will honor thier vehicle defect that clearly is an ongoing problem with thier vehicles. It is currently sitting at dealer because I can't afford to fix and don't know what to do. They said my year is not recalled yet!!
I was on the expressway and was going around a curve and noticed that my power decreased and felt like my car was not moving as fast. I looked and the check engine light on my dash was on and it said engine power reduced, and the 2nd screen said to check stabilitrak. I got off at the next exit and pulled right into a parking lot. When I turned off the vehicle and turned it back on it still had the check engine light on, but the service stabilitrak was off. I had it towed to my parents and the next day it was towed to a repair shop. The mechanic inspected it and it is an oil consumption issue. He advised me to get a new engine which would cost 5,000 for a used one. This is a 2017 vehicle, which is fairly new and has about 70,000 miles on it. This is unacceptable and should not have happened!!!! the oil was recently changed and when it was checked, there was nothing showing on the dipstick. There was a class action lawsuit on this same issue and it is a well known. I have researched and read many people with the same issue, some as recent as January and February 2021 and some were also located in Michigan. I am a single mom on a limited income and don't have a vehicle or the means to fix my Equinox. If this is a known issue, why has GM sat back and done nothing? if this is a known issue, why hasn't there been a recall and some of these people wouldn't be without a vehicle with thousands of dollars no needed in repairs.
At 48,500 miles approx. My transmission started slipping and failing. It started with a jolt when coming to a stop then when the light turned green and the automatic transmission went from 1st to 2nd, 2nd to 3rd it would jolt hard like it struggled to change gears. It does not show any issues on the mechanics computer. Now 2 weeks later it stalls at 14mph when going up a hill, it wont change gears and loses power going down to 11mph. It is a very dangerous situation. Its the V6, premiere model and is very disappointing since it has less than 50,000 miles. It was looked at briefly by another mechanic who said my transmission was failing. I am having it rebuilt when they have an opening in 2 weeks.
I purchased the car in April, 17, went for first "prepaid" oil changejune, mentioned oil leak. Told by serviceman, fixed.2nd oil change around September, still seeing oil leak. Said fixed. Last January 2018, I took a video of puddle of oil in garage so they can see it was active leak. Car keep all day. Fixed. This past may, took it in their report said, oil leak, that needs to be checkout out. I have not taken the car to anyone else. Bruce lowrie Chevrolet has the history. I prepaid for oil changes and go regularly. Dates are approximate but I have reports in my car glovebox
Driving on highway, my car make a loud bang, it said transmission overheating idle engine, engine overheating, idle engine, service stabilitrack, service anti lock breaking system, service power steering system, my engine light was flashing, I went to exit the highway to the off ramp and all of a sudden my car came to a screeching halt and car would not move made the loudest bang I have ever heard. I have had this issue one other time! the dealership claimed my transmission had a leak but no leak marks in my brand new driveway, they told me to drive it for 200 miles so they can figure out where the leak is, this was all said the day I had my oil changed, then when I can back after driving 200 miles they then claimed my oil pan was leaking and needed to be replaced. Thank god my bumper to bumper warranty was still in effect. They looked shocked when I explained to them that and I would not be paying for it.
- Phoenix, AZ, USA
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The contact owns a 2017 Chevrolet Equinox. The contact stated that when the gear selector was used to shift into drive or reverse, the vehicle kept rolling in reverse as the gear failed to remain in position. The vehicle was taken to two dealers (gilroy Chevrolet, 6720 automall ct, gilroy, ca 95020, 408-842-9301 and capitol Chevrolet, 905 capitol expressway auto mall, san jose, ca 95136, 408-600-1145). The dealers were unable to replicate and diagnose the failure. The manufacturer was notified of the failure and opened a case. The manufacturer did not provide further testing to assist the dealer and closed the case with no remedy provided. The VIN and failure mileage were not available. Consumer stated Equinox at capitol Chevrolet, with the hope that something will be corrected. Equinox would not go into reverse unless I turned it on and off multiple times and shifted gears multiple times. It happened again to me in February. SUV began to shudder and seem like it was out of gas at idle. Updated 10/12/18
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- Park Forest, IL, USA