This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a oil consumption issue with this vehicle and there are no warning indicators whatsoever that there is no-low oil If I hadn't caught it I would've blown my engine
no lights came on my car just became sluggish and I continued to drive up the road trying to get to safe spot to stop and it completely shut off on me I had to push out of road thankfully no one was behind me. I had towed to mechanic and he said my timing belt skipped and it had no oil has bent valves and piston damage and that I need a new engine
Driving vehicle on two days 1/21-1/22/25 both days had a high of zero degrees, vehicle say for 4 hours at work outside and then was driven the 1 mile home. As pulling down my street car started running rough. Pulled into my garage looked and there was a oil steak up my driveway. My wife called me and when I got home I looked under car and looked like several quarts of oil on floor under car. She said no warning lights came on. I had it towed the next day to a local garage. He inspected the vehicle and said rear seal was blown and that there is knock in engine, so basically shot. We bought the car new in 2016 and it has less the. 90k miles. I contacted Chevy and they said nothing is out about that year. I contacted local Chevy dealer and was told this is a known pvc freeze issue with equinoxes and this engine but it has not been recalled. There is a Chevy bulliten about this issue that is the same engine but the bulliten covers 2010-1014. This is the same exact issue in the same exact engine. On my hat service bulliten they have increased the warranty to 10year 100k and are covering the repairs. But they will do nothing and ignore the issue on every other vehicle with this engine and this flaw. Lucky my wife made it home safe I am having the car towed to a Chevy dealership and am prepared to leave it there and demand it gets fixed.
What started as my car guzzling just a little too much oil too quickly, turned into my engine sitting at 1200RPM while parked, and then yesterday all the oil had leaked out, oil pressure was very low and the car wouldn-??t run, and I-??m being told by my mechanic that I need a whole new engine.
This was the third time I have had my vehicle in the shop for the same exact issue - stalling while driving. This time we decided to take it to a Chevy Dealer who very quickly diagnosed the PCV System Freeze "causing the rear main seal to push out causing a major oil leak". Seeing as this issue is known in prior years, it is baffling why Chevy has not addressed this design flaw, which causes engine damage, nor have they chosen to included later models - such as my 2016 - in a recall. I am so very lucky that I started being aware of the warning signs and did not get on the highway to go home. It would have likely been a deadly incident in that case - I am not joking. This was a VERY expensive repair - especially considering this is the 3rd repair regarding the same issue.
- Hershey, PA, USA
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Vehicle has an oil consumption issues which lead to a blown engines. Have been up to date on oil changes, just had an oil change 1 month ago and today the engine blew
We purchased a 2016 Chevy equinox with a 2.4 eco-tech engine in September 2023 for approximately $14,000 and 95,000 miles. In September 2024, our vehicle seemed to malfunction at a gas station. When my husband attempted to turn the car on, it sputtered and several different lights lit up the dashboard. The car wouldnt start and we had to have it towed. The shop informed us the next day that there was zero oil in the car and our engine had blown. This was extremely shocking to us as we had zero issues prior to this and had our oil and tires changed within the last month. Upon their inspection, they stated no oil in the car. We told them we had recently had it changed at an oil shop. A shop employee then informed us there were known issues with this type of engine and we should look into it. Upon further research, we discovered this engine had indeed experienced issues over the past several years. A lawsuit was apparently settled regarding the 2010-2013 vehicles and 2014-2017 were now also experiencing issues. There is a class action lawsuit going on in a southern state as well. I contacted the MN OIG office and they advised we file a complaint here. We still owed approximately 9,000$ when this happened. I contacted GM support at 866-366-2273 on 10/7 and spoke with rep Jasmine and supervisor Rochelle. They advised they cannot open a case for me unless I pay to have the car towed to a GM approved dealer and pay for a diagnostic. They stated it-??s possible but not likely that I would receive any assistance due to the power train warranty am expiring at 60,000 miles. I advised I cannot afford to pay to have it towed a 3rd time and diagnosed again just in the hope they would be able to help. Prior to this happening, we did not experience any issues with the vehicle and it wasn-??t indicating there were any issues (there were no lights on to show something wasn-??t functioning properly).
It appears the 2.4L engine is burning oil at a high rate, leading to engine stutters, stalling, and outright engine failure. Our mechanic says if we didn't catch this in time, an engine without the proper amount of oil as a lubricant could stall, seize, and/or cause enough damage to warrant an entire engine replacement. If the engine quit on the freeway around Houston, TX, my wife would have been at great bodily risk. The mechanic suggested that there may be an extended warranty issued to GM Dealers to cover the 2016 Equinox 2.4L engine until 2026. The warning lamp was on for tire sensors, but no indication was given for the oil issue.
The 2.4L engine is burning oil at alarming rates, leading to consumers complaining about stutters, stalling, and outright engine failure. If not caught in time, an engine without the proper amount of oil as a lubricant can stall, seize, and/or cause enough damage to warrant an entire engine replacement. The engine is now blown. Chevy has known about this problem stemming since 2012 and has not addressed this with the American consumers.
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Engine consumed all oil and seized up, complete engine failure. We had just had a full synthetic oil change (and regularly did so according to manufacturer recommendations) 2,000 miles prior. This failure was not due to negligence. It appears to be a part of the same oil consumption issues with the 2.4L ecotech engine.
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact noticed a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure due to the engine not properly circulating the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 159,000.
Maintained vehicle with regular oil changes, tire rotations and inspections. Last oil change was June of 2024. Minimal driving throughout summer as both drivers are teachers and home most of the summer. Vehicle engine light illuminated on 9/12/24 with no prior issues or lights illuminating. Vehicle then went into what felt like "limp mode." Vehicle was taken to certified Chevy dealership service center. Initial diagnosis indicated there was little to no oil left in the engine. No visible leaks were seen on driveway where it has been parked, no smell of burning oil occurred prior to engine light illuminating. Oil life monitor stated 65.89% remaining. Visible leak diagnosis passed inspection. Diagnosis of misfire/engine related concerns. While on phone with mechanic it was stated that pistons and rings were malfunctioning. Upon researching issues, I discovered that there is a well known issues within GM of this exact problem existing in which around roughly 90,000 miles (my vehicle is currently at 91,000+) this specific engine starts consuming oil at a massive rate without indicating any leaks or smells of burning oil. Service center quoted between $6500-$10000 to repair. After I provided feedback about what I had discovered, I was told by mechanic that this is a well known problem with this vehicle. Extended warranties for this issue has been issued however, I am being asked to cover the cost to repair a known problem within the 2011-2017 GM engines in the Equinox and Terrain models.
Timing chain issue same as 2015 and earlier current recalls. Happened aroun 68,000 miles. May stall pulling out from stop light. Mechanic diagnosed problem Car ran bad at idle and stopped in drive or reverse. Often stalled. Repaired 9/13/24 approx 3,500 bill.Stony Creek Auto Center, Reading, PA did repair. The timing chain kit and oil pump were replaced inpected by mechanic. Warning sign code P0017 and P0012. Yellow warning light.
My chevy equinox 2016 2.4L vehicle engine signal went on. Two days after the light went on, my vehicle stopped on my way to a dealership to ask for assistance. In the early years of purchasing this vehicle everything was working smooth. After the first 3-4 years I remember the mechanics asking if I had done my oil changes, and the answer was yes every time. Now that I started to look further into the issue Im finding out that this exact engine burns through oil way too fast and has cause issue like engine going out. This is a big issue for others on the street and myself, thankfully I was not on the highway at the time when the vehicle shut down on me but I am constatnly utilizing the highway to get around town. This can easily cause an incident in any road/highway if the vehicle had shut off at the wrong time and wrong place. The vehicle has not been inspected for the reasons I'm stating here, but have been noticed by mechanics when doing maintenance. I did not think much of it because I am not a mechanic and I just thought that was the normal for a vehicle to do over time. Now I'm getting quotes to replace the engine plus labor can run anywhere from 6-8 thousand dollars. There was not any warning lights or anything in regards to the engine earlier on, this happened a few days ago and shortly after my vehicle gave out. The engine light never flashed either, it would just stay illuminated, and from my understanding that's a warning to take it to a mechanic shop for further inspection. The amber engine light that im aware of is to not move the vehicle and get somewhere safe.
On December 26, 2022, while driving home from work during a snowstorm, my 2016 Chevy Equinox suddenly lost power and began making unusual noises. Shortly after, a warning light indicated low oil pressure, and the engine shut off before I could safely pull over. Since then, the vehicle has been sitting in my driveway. Recently, I had it checked by a dealership, where the mechanics diagnosed a blown rear main seal and significant oil leakage. The dealership confirmed that the rear main seal failure was caused by a faulty PCV valve, a known issue in these models, which resulted in excessive pressure buildup and engine damage. Given the severity of the issue, the dealership mentioned that an engine replacement might be necessary. If it-??s just the rear main seal that needs replacing, the estimated cost is $2,700. The vehicle was purchased used with 55,000 miles on it and had only one previous owner.
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Vehicle began to run rough and jerk forward at slow speeds or when stopped. This unexpected jerking forward when stopped occurred several times almost causing the vehicle to strike the one in front of it No dashboard warning lights we observed. Check oil and found it was 3 quarts low despite being changed and topped off a few weeks earlier. Had a mechanic inspect the vehicle for signs of leaks and he found none. Added 3 quarts until read full on dipstick and began to monitor oil consumption. Vehicle is consuming approximately 1 quart of oil every 400 miles. This is a well maintained vehicle with only 83,000 miles and should not be consuming this much oil. A quick search shows this is a common problem with this model and year, but not recall has yet been issued
The vehicle burns oil causing engine failure. This issue occurs without warning (no oil light, and the check engine light appears moments before the vehicle dies). The vehicle burns oil and reaches engine failure even when regularly scheduled oil changes are completed. THIS SHOULD BE TAKEN SERIOUSLY AND RESULT IN A RECALL.
A D V E R T I S E M E N T S
- Grovetown, GA, USA