I'm writing to inform you of a possible safety issue with a 2016 Chevrolet Equinox rented from enterprise in huntington station, New York. The vehicle had only 12,022 miles on the odometer. After picking up the vehicle, I was driving home on the long island expressway at approximately 20-30 mph in stop and go traffic. As traffic slowed down ahead of me I applied the brakes. I was immediately shocked with disbelief that my vehicle slightly impacted with the vehicle ahead of me instead of stopping 5 or 10 feet before that vehicle. The brakes did not seem to respond or function effectively compared to all vehicles I've owned or rented for over 50 years. Convinced that there must be an underlying issue with the brakes I brought the vehicle to a local pep boys. Their inspection revealed "brake fluid reservoir more than half empty" (see 2 page attachment). I'm not sure if there was a slow leak in the line or if the brake fluid had not been filled sufficiently. From my 50 years of driving experience I don't ever recall a new car requiring the addition of brake fluid after only 12,022 mile of usage. I am however firmly convinced that this unfortunate accident would never have happened if the rental vehicle had contained the appropriate amount of brake fluid. I felt obligated to report this possible safety issue to you so you can investigate if there have been other reported instances of brake fluid loss resulting in ineffectual braking and subsequent accidents.

- Flushing, NY, USA