This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There have been recalls with Chevrolet Equinox's wiper components in recent years due to the wiper ball joint bushings corroding. As I was driving with my young son in the middle of a terrible storm, my wipers stopped working putting us in danger on a highway with cars traveling around us in speeds in excess of 70 mph. I took my Equinox to the local shop and was told it would be ~$500 to fix because Chevy doesn't allow for the bushings to be purchased. You have to replace the entire linkage. There are so many complaints online about this and it is unfair for my car to not be apart of this recall when it is the same exact issue that others were experiencing in the recall. This is extremely dangerous and Chevy needs to step up and fix this for all cars in the 2010-2016 range, not just some. Please help!!!!
A portion of the windshield wiper linkage broke. This is the second time that this piece has broken within two years. Once was in a thunderstorm with wipers on high. This time it was in snow but the window was already cleared off by hand. There's a loud pop and the windshield wipers do not work. Thankfully this happened in the driveway but does cause problems trying to get to a repair shop.this is especially troublesome in the winter when you have road spray.
While I was driving through the mountains in the rain, the windshield wipers stopped working. I attempted to turn them back on, but they would not move, but a sound could be heard like they were moving.
I was driving my vehicle on the New York state thruway in a rain storm when my wipers just stopped working. I had to pull over to the shoulder of the thruway and wait it out until the rain stopped. My father in law (retired automotive teacher) diagnosed the problem to be a ball joint on the wiper transmission had come apart disconnecting the wiper transmission from the wiper motor. He replaced the wiper motor assembly with a new unit from Chevrolet parts department which was modified to include a deflector to keep the elements away from the wiper transmission ball joints. I learned GM had a recall on the 2013 model year Equinox for the same issue but never extended it to the 2016 model year despite several complaints from owners.
2016 Chevrolet Equinox, 87,000 miles highway miles. While driving in the pouring rain this morning the wipers completely stopped. Had to immediately pull over since I could not drive in the rain without them. The motor was still ruining but the wipers were not moving. Called onstar to ask for them to run a diagnostic. The corporate response was the wiper system was not considered an essential function even tho it should be in situations like this. Had to get it towed to the shop since we are in a downpour right now and it could not be driven there. The shop said the motor was fine, it was the wiper transmission that is completely burnt out/shot! this car is 4 years old the wiper transmission should not be completely shot/burnt out.
During period of heavy rain, wipers stopped working while driving approx 60mph causing severe visibility issues. Had to pull car to side of road waiting for rain to stop before proceeding. Issue caused by faulty wiper transmission assembly. Vehicle has approx 74000 miles.
2016 Chevrolet Equinox. Consumer writes in regard to defect with link ball socket in wiper transmissions. The consumer stated the vehicle should be repaired at no cost to the owner, before the knownfailure occurs.
The wiper assembly is faulty. The rings that attach the wipers to the motor assembly has broken 3 times. Contacted a GM dealer and they no longer repair the rings but have resorted to a whole new assembly, but it is the same assembly as the original and will most likely break again, just not as quickly. I have been in bad weather (rain, snow) situations including during medium snow on the highway when it gave out. I could barely see to even pull of the highway due to the falling snow and from semis and other vehicle spray. This is a safety issue that should be resolved immediately.
Received letter "some vehicles may have a condition where a link ball socket in the wiper transmission may separate. If this were to occur the driver would experience a sudden loss of wiper function"
We received a letter from GM saying the windshield wipers could fail, however they aren't fixing the issue unless they actually fail. How is this a safe situation" they have a know issue but won't fix it unless I'm driving down the highway in a storm and my wipers fail? is this really acceptable" attaching a copy of the letter.
While driving my Equinox in the rain through town, the wipers stopped working. I was able to safely pull off the road and push them down without any resistance. The wiper motor was still running but the wiper blades did not move. I contacted my local Chevy dealer and told them what happened. They gave me an appointment and said their was a recall to replace wiper transmission arm and it was covered under the extended warranty. This is the second transmission arm to be replaced on this vehicle.
The timing belt on my engine went out resulting in my vehicle dying whenever my car idled low. If I didn"T constantly give it some gas, the car would shut off. This would happen at red lights and stop sign where I couldn?T give the car gas, so I"D end up stopping in the middle of an intersection with incoming traffic. I had to get my car repaired and two different mechanics (one at a Chevy dealership) said that timing belts are an issue with Chevy Equinox. This was the very first repair I needed done on my car and at only 77,000 miles. The mechanic at the dealership said I?D most likely only get another 50,000 miles out of the engine. That would be short of 130,000 miles. I think if timing belts are such and issue with this model of vehicle then there should be a recall on them.
My complaint & safety concern relates to the deep window tinting that is allowed in many of the southern states and it's impact on accidents -- pedestrian, bicyclists, and other motorists (motorcycles included). The amount of allowable tinting has to impact people's safety -- especially at night, during rainstorms, fog, etc. With more motorists on the roads, I should think it's time to revisit the tinting laws. Thank you!
While driving early in the morning to work it was dark outside as time has not changed yet about 45 degrees. I dropped my daughter to elementary school about 10 minutes prior and it was raining the windshield wipers stopped working when I turned the corner onto two way highway and accelerated about 25-30 mph. The windshield was not visible and I was unable to get off of road for about two minutes, nearly caused head on collision and side swiped cars. I had to drive and stop or pull over in a median to clear windshield and even hang out driver window to pull the wipers in order to get to a secure place. Chevrolet dealership stated windshield wiper transmission, later called to see if it would be covered and he told them it was fastener or ball joint to keep in place corroded and it would not be covered. The cost is about $565 to be replaced. Then the Chevy service rep stated they dont have the part to be replaced, would take about a couple of days because of GM issues with strike. As well as Chevy doesn't have any loaner cars while my Equinox stayed at the dealer. It was also rain expected again during the day. Truly unacceptable when there have been precious issues with windshield wipers.
A D V E R T I S E M E N T S
- Troutman, NC, USA