This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 30 MPH during a rainstorm, the windshield wipers were not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the windshield wiper module. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V165000 (Visibility) the VIN was included, and the vehicle had been repaired, but the failure still occurred. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owns a 2015 Chevrolet Equinox. The contact stated that while his wife was driving approximately 70 MPH in the rain, the windshield wipers became inoperable. The contact's wife pulled to the side of the road for a while and then continued driving. The contact stated that he was an independent mechanic and had diagnosed that the windshield wipers ball joints were fractured and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) which he related to the failure. The dealer was notified of the repair that was performed prior to the safety recall and sent a claim along with the part receipt to the manufacturer for reimbursement. The contact later followed up with the dealer, who referred him to the manufacturer. The manufacturer was contacted and informed the contact that the reimbursement claim was denied. The failure mileage was approximately 150,000.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Beaverton, MI, USA
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The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility); however, the part to do the recall repair was unavailable. The manufacturer was notified of the issue and informed the contact to call the dealer to schedule an appointment. The dealer had been notified of the recall and the contact was given an appointment. Once the contact arrived, she was informed that parts for the recall repair was unavailable. The contact was also informed by a service manager that they are not authorized to repair the vehicle unless the part failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact stated that while her husband was driving 65 MPH, the windshield wipers stopped working in a rainstorm. The contact stated that she had received NHTSA Campaign Number: 22V165000 (Visibility) in May. The dealer was contacted and informed her that parts were not yet available for the recall repair. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 111,000. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the windshield wipers failed to function while driving approximately 20 MPH. VIN tool confirms parts not available. The failure mileage was unknown.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH in the rain, the driver-??s side windshield wiper became inoperable. The contact veered to the side of the road and waited for the rain to stop. The contact wiped the windshield with a rag and drove to his residence. Upon inspecting the windshield, the contact noticed that the windshield wiper ball joint had separated. The vehicle was taken to the dealer who informed the contact that he had to pay out-of-pocket for a temporary repair fee because parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact mentioned that she was concerned about driving the vehicle in the rain. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact initially received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH, the windshield wipers failed while driving in a rainstorm. There was no warning light illuminated. The contact pulled over and waited for the rain to subside before resuming driving. The contact stated that an abnormal clicking sound was coming from the windshield wiper module while attempting to activate the windshield wipers. The dealer was notified of the recall and confirmed that parts were not yet available. The contact then received a call back from the dealer and was informed that might be able to have the recall repair performed if she paid for a diagnostic test and the repair. The dealer also informed her that she might be eligible for reimbursement once the parts for the recall repair become available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 116,000. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the windshield wipers failed to operate as needed during inclement weather. The contact heard a sound coming from the windshield wiper module as she made multiple attempts to use activate the windshield wiper. The dealer had been notified of the failure and confirmed that parts were not yet available. The dealer attempted to repair the wipers without the recall remedy; however, the failure persisted after the repair. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 20-25 MPH on a rainy day, she heard an abnormal popping sound coming the windshield and the windshield wipers became inoperable. The contact was able to continue to drive the vehicle. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Windshield wipers failed working during a heavy downpour while traveling approx 50 mph. Lost all visibility had to pull over. Took car to dealership said there is no recall on my VIN #. did research same year make and model recalled in Canada for this issue. Other years have also been recalled this is a major safety issue and needs to be addressed.
A D V E R T I S E M E N T S
- Chicago, IL, USA