This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 4-14-29 my car stalled while driving multiple times. I had it taken in to a GM dealership on 4-15-19 and they stated that there was an engine oil consumption issue thru the piston rings that has caused extensive damage. There proposal was either a $3500 fix or a new engine for $7000. I called GM myself (compaint reference #[xxx]) and they stated that is a known problem and currently under investigation but that my VIN number was not included on the recall list to have it fixed. They informed me to save reciepts upon payment for any repairs I had done incase later in the future there was a recall. I was advised to discuss my issue with the customer experiece manager at the dealership for some resolution. Upon discussion with them they stated there is nothing they can do at this time as they can only fix "known" issue with permission from GM. The dealership also advised that it would be ridiculous for me to pay $7000 to have another engine added into my vehicle as this engine would more than likely have the same issues. They advised me to rent a car until I could decide what to do. The rental car was $55/day equaling to $1650 a month which is not feasible. I had to pick up my car today from the dealership as I need transportation to and from work as I work 45min away and there is not another option at this time. I was given a paper with details of work needed from dealership that I will save for future reference. On my way home my car stalled multiple times again. It does indeed turn over and restart once dead, but this poses a huge safety hazard to not only myself but other drivers on the street as well. Hope there is some resolution to this as I have read multiple complaints online from other drivers with the same car, specifically the 2.4L ecotech engine, which is what I have. Thank you for your time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2015 well maintained, always garaged vehicle. Was driving on highway at 65 mph when sunroof shattered. No damage to my car ever. Sunroof shattered out of no where.
The airbag light came on and then the car got stuck in park. Now the key want come out the ignition. Took it to the dealer he said the passenger airbag module needs to be replaced and the battery terminal needs to be replaced.
The key has broken out of the key fab with both sets of my keys since owning the vehicle (less than 4 years). The first broken when clicking the small silver circle button to unlatch the key. It then broke off, with multiple pieces scattering across my driveway. The second issue was today when I was driving. My keyfab, 2 keys (for work and home) and automatic starter dropped in my lap with my key still in the ignition. This key has been used for only about 9 months as I used my previous key until it broke.
Takara recall was driving during a really bad rain storm 65 miles an hr and when wipers stopped working thought we were going to die cars and semis honking we dident know what happened but seams to have a recall on this on 2013 but not 2015 I can assure you my life was flashing before my eyes and someone is going to pay to fix this and it wont be me recall the 2015 wiper problems
- Fishers, IN, USA
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Having a problem with my 2015 Equinox.. 2 days ago my interior light for my stereo and ac went out.. me thinking it will come on after turning the car off nope didn't work im frustrated because its cold and I can't use my heat or cold air me led screen is on so I can see the time and temp but I cant adjust the volume for the stereo or the fan in the car just the steering wheels volume works and controls are fine still able to receive calls.. whats wrong? ive had the car less then 2 months and already giving me my 1st project no bueno!!
Extreme design flaws. Rear-side/corner view windows are too small & location is of no help visually. Back seat head rests are non-removable & block view of merging traffic. We must fold down back seats for safety. Rarely do we carry back seat passengers; back seat head rests should be removable.
A/C vents have been spewing shiny white flakes throughout the vehicle for about 2 1/2 years which the dealer did not investigate to find the their source nor did they repair the vehicle while it was under warranty saying the flakes were dust or pollen. I had samples of the flakes analyzed by analytics Corp. Of ashland, va and the tests showed a plethora of elements to include ones that are considered toxic. I put a claim in with General Motors and they said they would have the dealer replace the evaporator core id I sign a release/non disclosure agreement giving up all future rights and claims. However, I don't if the evaporator core is the source of these toxic metals.
Windshield wipers - front, completely stopped working. Dealership said and replaced wiper module, 84241847:sl-N (10150-ct). This was in a recall for the Equinox. Dealership said our car was not recalled. Also, car was produced in their Canadian plant where they were having issues with same. Found it ironic and extremely dangerous and expressed that to GM when customer service called & offered $100.
Check engine light came on. Took to dealership yesterday. Found that rodents had eaten through wire to oxygen sensor causing it to arch. Told us this was the second vehicle they had repaired with this damage yesterday. Suspicion that non-petroleum based wire causing rodents to eat wires. Arching can cause fires. We are senior citizens on fixed income. Had bought extended warranty to protect us from unexpected repairs, but were told this was not covered. If they are manufacturing wire covering in something like soy oil that attracts rodents, how can we be held responsible. Luckily no one was hurt in this incident except in the pocketbook. Someone else may not be so lucky.
Sunroof problems, I was driving down the interstate. It was a nice day about 73 degrees with nobody around the vehicle and suddenly I heard a loud noise (sounded like a shotgun going off). I investigated by opening the sunroof sunshade and could see the sunroof had shattered upwards. I continued about a mile and exited off interstate and looked at the sunroof from the outside of the Equinox and you could hear it continuing to crack. I decided at that point to take a secondary road home about 4 miles and lost a piece of the sunroof before I got back home. I turned the vehicle into the dealer and of course they stated it had to be an impact. I am sure there was no impact, this sun roof exploded upwards. There need to be some type of poly glass in this type of roof to prevent shattered glass from flying off and hitting other vehicles and to protect the occupants from danger.
My car is stalling while I'm driving at low speeds on the city streets and when I'm idling at stop lights. It's idling very rough to where my car is shaking.
My link and radio turn on and off, turn signals not working door charm and seat belt charm not working. Does not matter if it is stationary or moving. Also on star cuts off when the my link and radio goes off and
I own an 2015 Equinox lt which I purchased specifically to tow behind a motorhome. We pulled fuse 32 according to the manual (an extra 12-V outlet is required to be installed because the law requires us to have additional braking in the towed). My braking system requires a 12-V outlet and fuse 32 kills the factory installed outlet. 4 times in my travels, my towed has started thrashing about (wobbling) after hitting a small bump on a highway (about 55-60 mph)-- to the point that the motorhome is thrown about. A complete stop is required in order to make it stop wobbling. The hitch has been checked by 3 different hitch specialists -- no problem. Hitch height is correct. We took the car to the Chevy dealer in elk city, ok. Told him of the problem, he had a tech look it over and could find no problem. We are now traveling back to ca, but no longer enjoying our Equinox for fear that at any time it will start wobbling. Internet searches reveal we are not the only ones having this problem.
I just purchased a used 2015 Chevrolet Equinox from rick hendricks Chevy duluth. Since I have purchased this vehicle, I noticed loud noises coming from the brakes when applying pressure to stop the vehicle. Not only that, but while driving it makes a knocking sound. I was told by one of there mechanics in the service department that it was ok! the Equinox is known to make a little noise while driving. It has been to there shop over 3 times for several days at a time in less than a month and still the problem continues. They explained everything they fixed to make sure that the noise was gone and the brakes were in good working condition. When I asked for proof they were unable to provide it. I am not a mechanic but I do not believe for one minute this vehicle should be making any noise at all let alone noises when you apply pressure to the brakes. I have reiterated over and over again to rick hendricks Chevy duluth that there is a brake issue going on with the vehicle that could possibly be deadly and I was told there is nothing they can do. I try to limit the amount of driving I do to important places only seeing as the noise is still there.
During a down pour, my windshield wipers failed. They just stopped working while I was driving on a 2 lane highway next to a 18-where truck! I immediately lost all visibility and was unable to see. The wipers never started back up and I had to take my car to the shop. The dealership informed me that GM has a recall on 2013 model (wipers/motor) but no others. This is despite the fact that they use the same part (motors) for the wipers in other model.
The tail gait window exploded from no reason. It had been sitting in son at work and cracked into thousands of little pieces with a 2 foot by 8 inch section exploding and living a hole. My dealer, dale earnhardt GMC tallahassee fl, refuses to do anything saying it is not a GM problem. I didn't do anything and there are lots of other instances of this happening to other GMC and other manufacturer models. My car was stationary and in my parking lot at work.
Design flaw between the pedals and the seat have caused me to have sciatic pain. I had the car just short of 2 years because I couldn't take the pain anymore. The distance between the pedals both vertically and horizontally are a problem. I only related the problem to the car when I was not driving the car for a three week period, my pain was gone. I started driving the car again and the pain returned. I tested it again, by renting a different vehicle for a 5 day period and the pain went away again and a day after resuming driving my Equinox the pain returned. I traded the car in this past weekend (20170225) so I could live my life pain free.
On 11/28/2014 I was driving South on I-49 to shreveport, la during a light rain. Driving our 2015 Equinox lt at 65 mph in cruise control and eco drive with about 6,000 miles on the vehicle. On level ground with no vehicles in front for miles our fontal crash alert system came on with the warning noise and a strong application of the braking system. It felt as the engine quit and we coasted a short distance to the side of the roadway. I thought we were stranded but upon application of the throttle the engine responded. The speed limit if 70 mph and usually carries many 18 wheelers. Had there been one behind us a serious collision may have occurred. On December 8 2014 we took the vehicle to our local dealer for inspection. They provided another car and inspected ours for a day and a half finding no problems. The reported even a mechanic taking the car to his home that night with no problems. He lives some distance from the dealer. As we picked up our car the service manager was running some records into their computer concerning their inspection. We asked for copies and was advised by the manager they would be sent to us in the mail. As of March 24, 2016 we have not received any response from the dealer or that manager. Upon checking the government files I now find other cases of this situation with the fca.
A D V E R T I S E M E N T S
- Mcpherson, KS, USA