This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 10 MPH, the contact heard rattling sounds coming from underneath the vehicle. The contact pulled over but saw no issues with the vehicle. Once the contact started driving, she immediately noticed smoke coming from the rear of the vehicle. The contact pulled over on the side of the road and the vehicle started overheating. The vehicle was towed to the dealer for diagnostic testing, and the contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty. No assistance was provided. The failure mileage was 151,000.
- Mantorville, MN, USA
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- Mantorville, MN, USA