This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have 2015 Chevy Equinox that is shutting off with intermittent engine light coming on. Truck is driving rough feels as if it wants to stall while I'm driving.
Car is only 4 years old and has Chevy service department certified bad timing belt. Car has verifiable routine maintenance upkept. This is likely a manufacture's defect.
The contact owns a 2015 Chevrolet Equinox. While driving, a rattling noise occurred and the front end of the vehicle began to shake. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case differential failed and needed to be replaced. The vehicle was repaired. The contact called rydell Chevrolet (1325 E san marnan dr, waterloo, ia 50702, (319) 433-4871) and was informed that the transfer case needed to be replaced. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 140,000.
On numerous occasions during the past few months, the windshield on my 2015 Chevrolet Equinox became extremely fogged up, significantly decreasing visibility. The vehicle was never able to defrost or clear the condensation up, no matter what selection was made on the heat/air conditioning setting(s). Approximately one week ago, while driving at night with an outside temperature of approximately 45 degrees F, the windshield again became extremely fogged up. This time, the windshield condensation/fog had become so severe that I was unable to see out of the windshield and other passenger windows at all and was forced to pull the vehicle over. The vehicle was not safe to continue driving with no visibility. Thankfully, I was not on the highway at this point and was able to effectively pull off the roadway without incident. The vehicle was brought to the dealership the next day and diagnosed with a 'heater core failure.' The failure of the heater core is what causes the extreme condensation build up and fogging of the interior windshield and windows. The vehicle is only a 2015 and I am extremely concerned with the premature failure(s) of an integral component of the vehicle, especially one that affects visibility and compromises safety to myself, my passengers, and others on the roadway.
The ignition key was able to be removed from the ignition while the vehicle was not in the park position (vehicle was in drive position). In which caused a rollaway incident with the vehicle. The vehicle was stationary and belived to be in park.
- Las Vegas, NV, USA
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Oil consumption issue. Chevrolet's definition of oil consumption issue is using a quart (or more) within 2000 miles (or less). Other companies would define this as an issue but Chevrolet does not see this as an issue. My car has shut off while in motion on a main road 7-9 times. It has also occurred in parking lots. I have to attempt multiple times for my car to stay on to get off of the roadway. It happens in forward and reverse.
Purchased my Equinox a year ago June 2019. The car was doing fine up until about the 2nd month mark I had it. The car began to have a very rough and jerky stop. I brought it to the dealer and they found nothing wrong. I got a oil change at least every month due to my job and having to drive frequently. In March I noticed my car was idling rough but drove ok. While leaving work I was stopped at a red light my car stalled and the engine completely turned off in the middle of traffic. I turned it off and restarted it. Couple days later it did it twice as I was backing out into traffic. I took it to the dealership and my car was completely empty of oil even though I had just gotten an oil change. I now have to do oil consumption test every 2K miles. My car still shifts rough at acceleration and during downshifting. I had to have my camshaft solenoid sensor replaced as well. My car has 55K miles.
While at idle, the car stalled. Was able to restart the engine but as soon as I took my foot off the break and pressed the gas, the car would stall again. Had it towed to the dealership and they diagnosed it as a misfunctioning intake camshaft solenoid. Part was replaced. This same issue has been reported numerous times. This needs to be recalled before serious injury occurs. My kids were in the car with me when this happened.
My car is a 2015 Chevy Equinox that I have driven since I picked it up from the dealer with six miles on it. On or about February 8. I started the car in the morning, after running for a few seconds it sounded like the oil was too low. I shut the car off checked the oil, found it low, I put two quarts in and started it again. I checked it again saw it was low, I looked underneath and saw oil on the ground. I towed the car to my regular mechanic, he said it was a rear main seal. During the repair he told me he was researching the car and learned that this is a common problem with this car, and while he is replacing the seal he wanted to clean the PCV system as well. I asked him to do what is necessary to repair the car. After paying over $1000 my mechanic told me that I may want to call GM or NHTSA and try to get reimbursed because this is the same system that was recalled, just a year off. My wife called GM, the person she spoke with agreed that there may be an issue and asked for all documentation, my wife was shocked when the 1st representative told her that they knew about the problem. Then told her that a senior representative will call her back the next. Today that senior representative called her back. I was home when this happened. After she explained what happened and what was done to the car the fist response she got was "since we didn't take the car to a GM dealership there was nothing they could do" she then put me on the phone and I asked him that if the GM dealer fixed it would it be taken care of." He then changed his tune telling me that it has not been established that a recall exists. However, he did say that noting can be done just because I read something on the internet. I replied that yes I was doing research, yes, I did find others are having the same problem as the recall.if others are having the same problem. Why not another recall"
The check engine light, is on I have 50,000 miles it shut off when U come to stop or idle.. pulled code came back as P0010, & P0011, camshaft position actuator. This car has been excellent cared for. Unexceptionable.. car was in motion, on the streets, highway S. cars blowing for me to pull off. Have to drive with flasher to keep cars back to keep from getting rear ended.
With out warning my wifes car went into engine power failure mode. The car would not go more then 10 mph. I had the car towed to a Chevy dealership. They informed me that the vehicle was four quarts low of its motor oil. They then asked me for all the service records I had to establish a history. They had the oil changes that I did from the dealer, one from a well know auto merchandiser and because I did the most recent one myself, the dealer is telling me that they will not accept that one because there is no documentation of me doing it and hence the vehicles power train warranty will not be honored. The car is only three years old and has 75000 miles on it. No indication of any issues were present at anytime with this vehicle.
I parked my car on Monday night and heard a rattling noise and the engine sounded like it was knocking. I turned it on and off and it started again. The next day I get in to take my two young children to school and the car wouldn't start. I called the dealer and had the car towed and the dealer tells me that I need a new engine. The vehicle has 58,352 miles so it as far I know it should be covered under the power train warranty as I have less that 100,000 miles and its only 3 yrs old since I bought it brand new. Well GM will not cover the motor because I didn't take it to the dealer to have oil changes done. Since they have no record of the oil changes despite that fact that I did them every 3000 miles as recommended they will not give me a new motor yet I still have to pay $510 a month for a car that I can no longer drive. Gray Chevrolet is the dealer the car is at and they are the worst. GM doesn't honor their warranties and should be put out of business. I will never ever buy a GM vehicle ever again. Why was there no lights on the dashboard prior" how do I need a motor over night when I had no problems previously? why is that GM will not honor their warranty or at least send someone to the dealer to investigate? why won't GM at least call gray Chevrolet to find out what happened as opposed to reading something to me from a computer screen? why would they not try to assist their customers" im stranded with 2 kids and no one care. Don't ever by any vehicle from GM!!!!!!!!
This vehicles transmission has slipped since brand new. Many other people I know, who have the same 4 cylinder engine experience this same issue. It goes out of gear at stop signs when you try to enter an intersection, on major highways at speed and in any condition. Chevy is aware of the issue but does nothing about in, and, they put this same transmission in the new 2018 Equinox. Also, the car completely shut down driving in the middle lane of a major highway. It was repaired in the shop. A number of other Equinox owners have experienced this same issue.
The contact owns a 2015 Chevrolet Equinox. While driving approximately 50 mph in the rain, the windshield wipers stopped working without warning. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty. The dealer was contacted (matthews Chevrolet in bucyrus, oh) and stated that there were no parts available. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was repaired by an independent mechanic. The failure mileage was approximately 32,000.
On 1/2/2017 I possibly totaled a 2015 Chevy Equinox and I wasn't even in it. I am the fire chief in my town and responded to a non-responsive individual call. When I arrived I was apparently distracted by the call type and what we were going to be doing next and left the vehicle in drive and exited the vehicle. It was cold so I left my vehicle running. The car sat there for about 10 - 15 minutes in drive but not moving. I came out of the house to make a phone call, only to see my vehicle start to roll forward and then gain momentum and travel into the woods and down a ravine. What if there had not been anything to stop it. How far would it have gone" what if it had been in a residential area? what if it had been a mother who got out for something but left her kids in the car. The technology exists today on my riding lawn mower that if I am not in the seat it shuts off. Should vehicles not have the same technology to keep this kind of accident from happening" yes, I should have taken the extra second to make sure it was in park, yes I could have set the emergency brake (which I definitely will in the future for any vehicle I leave running). But humans are not infallible as I found out. It was a sickening feeling to watch and now I am just hoping it does not have significant ramifications for my employment. My incident is past, but if something could be done to prevent a recurrence from happening to someone else then I want to make sure that I am part of it.
A D V E R T I S E M E N T S
- Irving, TX, USA