This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the middle of a storm while having my wipers on high they just stopped working. I put my car in park to load my 2015 Chevy Equinox I got back in put my car in drive and the wipers weren't moving any more. I could hear the motor noise but they weren't moving.
I was driving on interstate in a construction zone on November 26, 2019 at approximately 5:45pm. It was dark and raining hard when my windshield wipers suddenly stopped working. It was very difficult see and, in my opinion, very dangerous. I put on my hazard lights and drove very slowly approximately 6 miles of intestate and 20 miles on a 2 lane road.
Driving South on I5 in early morning (dark) in moderate rainfall my wipers stopped working. Had trouble seeing. I followed the tail lights in front of me until I could get to a turnoff. I took the car to a dealer. The mechanic said the wiper arm transmission link popped off due to a failed joint. I was billed for part # 8424187 module 10.150. The total came to $485.96.
- Puyallup, WA, USA
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Windshield wipers stopped working during a rain storm. Problem was a broken wiper transmission linkage socket. Dealership replaced the wiper motor/transmission assembly. I contacted the dealership and advised that I had seen a number of other complaints for the same issue but I was advised no recall or service bulletin had been issued. For this reason, the repair was not covered under warranty. They noted that if a recall or bulletin is issued in the future, the claim could be submitted for reimbursement. How many more complaints are needed for the problem to be recognized and corrected by GM?
The contact owns a 2015 Chevrolet Equinox. While driving approximately 45 mph in inclement weather, the windshield wipers became inoperable. The contact was able to exit the roadway safely. Sternberg Chevrolet (6600 dixie hwy, louisville, ky 40258, (502) 442-0752) was contacted and an appointment was scheduled to have the vehicle diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
While driving at 65 mph on a major highway in a bad rain storm my wipers stopped working. It was very almost impossible to see and try to get two lanes over to the shoulder. My husband and I could have been killed. There was no sign they were going to fail.
On numerous occasions during the past few months, the windshield on my 2015 Chevrolet Equinox became extremely fogged up, significantly decreasing visibility. The vehicle was never able to defrost or clear the condensation up, no matter what selection was made on the heat/air conditioning setting(s). Approximately one week ago, while driving at night with an outside temperature of approximately 45 degrees F, the windshield again became extremely fogged up. This time, the windshield condensation/fog had become so severe that I was unable to see out of the windshield and other passenger windows at all and was forced to pull the vehicle over. The vehicle was not safe to continue driving with no visibility. Thankfully, I was not on the highway at this point and was able to effectively pull off the roadway without incident. The vehicle was brought to the dealership the next day and diagnosed with a 'heater core failure.' The failure of the heater core is what causes the extreme condensation build up and fogging of the interior windshield and windows. The vehicle is only a 2015 and I am extremely concerned with the premature failure(s) of an integral component of the vehicle, especially one that affects visibility and compromises safety to myself, my passengers, and others on the roadway.
While driving on the highway around 70 mph during a rain storm, the windshield wipers abruptly stopped. This caused severe difficulty seeing and a very dangerous situation. I was able to pull over to the side of the highway. I tried to restart the wipers and the vehicle, neither worked. The wipers no longer worked at all. You could hear the motor running, but the wipers did not run. I had to slowly drive along the side of the highway with hazards on to find an exit. I had to call someone to pick me up, as the vehicle could no longer drive in the rain.
While driving on a busy city street in afternoon thunderstorm my windshield wipers completely stopped working. No forewarning. They were working just fine earlier in the day. I was fortunate to very carefully navigate my vehicle, with very limited visibility, to the nearest business to park and wait out the storm. Luckily my passengers and I made it off the road safely in heavy city traffic and this incident didn't happen while on the interstate just 30 mins prior.
Oct 7th 2019 while driving on the highway 65mph during major new england rain storm the windshield wipers stopped working. I was unable to see anything, I quickly rolled down the window, stuck my head out and was able to pull off the highway onto the exit ramp. If not for my quick thinking and the exit ramp being so close we could have been killed. I had my child in the front seat who was completely traumatized by this experience. After reading online the amount of complaints about this safety issue, why hasn't GM recalled these vehicles! what are they waiting for someone to get injured or killed.this is a very dangerous defect that needs to be resolved by GM.
The contact owns a 2015 Chevrolet Equinox. While driving 70 mph in inclement weather, the windshield wipers became inoperable. The contact stated that the windshield wiper motor was operable; however, the bushings on the wiper motor arms failed and the windshield motor seized in position. The vehicle was not diagnosed or repaired. The vehicle was taken to wheeler Chevrolet Buick (11401 N straits hwy, cheboygan, mi 49721, (231) 333-5022) to be repaired. The manufacturer was contacted and provided case number: 95551109568. The approximate failure mileage was 74,000. The VIN was not available.
I was driving on a city street returning home from picking up my child and his friend. I turned in my winshield wipers due to a servere heavy rainstorm in my area. After cutting the wipers on they started wiping at a very fast pace and just abruptly stopped in the up position. I tried cutting them off and back on but the wipers did not move. I had to pull over because I could no longer see. Upon making it home I pulled into the garage and attempted to turn the wipers on again. I could hear the motor for the wipers however they would not move. I believe the winshield wiper transmission malfunctioned. After googling the description of the problem I was having I realized that was the part I needed. I called a Chevy dealership in homewood, il and an employee stated that they repair this part often in Chevy vehicles. This is a dangerous malfunction to have on a vehicle. I hope a recall is issued soon before someone gets hurt or killed.
August 2019 during hurricane dorian windshield wipers stopped working in the middle of three lane traffic I was unable to see for three blocks this could have caused a castatrophic life-threatening emergency, I couldn't change lanes I couldn't get out of the middle lane my windshield wipers totally stopped working. My family was traumatized. Because of the downpour of rain we were traveling at a slow speed but if it would have been and because a lot of people were trying to maneuver through the storm there was like a lot of unusual traffic on the road if there would not have been backups in traffic it could have been a devastating accident. I have googled this malfunction and it seems like even at the people got the problem repaired their windshield wipers have gone out again I beg you to recall these windshield wipers before there are multiple deaths if there haven't already been homicides
Windshield wipers stopped working while on the highway during a rain storm nearly resulting in an accident. Research shows this is a frequent safety issue with this vehicle years 2010-2016 though the 2013 model is the only one with a recall for this issue. The ball joint has given way while in use resulting in both wipers to be inoperable.
I've had three incidents where my windshield wipers have stopped working. The motor works fine you can hear it when you turn on wipers but it's the plastic bushels on the windshield linkage that keep coming off causing my windshield wipers to either not come up at all, make awful noise and come up slightly, and stop in mid wipe and fall off to the side of windshield. I've had this happen three times and if you look online youtube has many videos of people fixing there Equinox where it has happened he first time my uncle fixed it the second time I took it to a car repair shop and the third time that happened Tuesday August 20,2019 I took to a car repair shop and they are looking to see our options and what to do next.
I was driving on the interstate when a torrential downpour occurred. I turned on the wipers and they flew to the left then stopped working in the middle of the windshield. I was all the way over in the left lane, could not see anything. Had to open the passenger window and try to get over to the shoulder. I finally made it across 4 lanes of heavy traffic that was going 65+ and stopped on the shoulder. It was a miracle we were not hit trying to get over and also during the hour we had to wait for the rain to stop before heading home. We had to wait 2 days before the dealers service department could look at our car. It turned out the wiper transmission separated. They replaced the wiper transmission and that seems to have fixed the issue. Cost of repair was $365.50. I am very grateful to be alive!
Was driving on us 23 in a down pour with wipers at full speed when wipers stopped and went beyond driver side windshield. Reached out windowt to push wiper back to move passenger wiper out of driver sight line. Was very scary.
A D V E R T I S E M E N T S
- Richwood, OH, USA