This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Windshield wipers stopped working, attempted to get the car repaired at a local dealership, they stated the windshield wiper recall was not office yet and they also did not have any parts to complete the repairs. I could not drive the car without the windshield wipers being operable, had to pay our of pocket to have the repairs done.
On May 6, 2022 I was driving my 9 yr old daughter home from school during a severe rainstorm and my wind shield wipers just stopped working. Absolutely no movement from them. I got out in this storm on the side of the highway to try to fix them and they would not move. I was 30 minutes from my home and my weather app stated the storm would not stop for hours so I had to drive home with no wipers. I am a single mother of 2 kids with absolutely no help and this is my only vehicle. I've been caught in the rain multiple times in this car since May and I've never shaken in fear like I have when I have to figure out how to get this car home in the rain. I have to check the weather multiple times a day if I need to go anywhere to make sure I don't get caught in a storm. I've canceled multiple doctor appointments because it was storming during the time of the appointment. I had to cancel a trip I planned on taking my kids on because I could not afford to rent a car and I am too afraid to drive my car very far from home.It's summer and my kids are out of school and I can't take them anywhere far because I am too afraid to drive this car because it rains a lot here in the summer. There are no warning lights, nothing else happening...it sounds like the motor works but nothing happens when I turn them. Believe me, I try every time I get in. I took the car to a dealership(Moses in Huntington, WV - Trish Marnix the service manager tried to help) to see if they could see if it was a quick fix however it was not.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. The contact stated that the TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 60,000.
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed in a rainstorm, the front windshield wipers became inoperable creating a visibility hazard for the driver. The cause of the failure had not been determined. The contact had received notification of NHTSA Campaign Number: 22V165000 (Visibility) which described the failure that had occurred. After notifying the manufacturer, the contact was informed that the part for the recall repair was not yet available. The contact stated that the failure had occurred on a previous occasion and the vehicle was repaired. The local dealer was not informed of the failure. The failure mileage was 110,000.
The contact owns a 2015 Chevrolet Equinox. The contact stated that while her husband was driving 65 MPH, the windshield wipers stopped working in a rainstorm. The contact stated that she had received NHTSA Campaign Number: 22V165000 (Visibility) in May. The dealer was contacted and informed her that parts were not yet available for the recall repair. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 111,000. VIN tool confirms parts not available.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 40 MPH during a rainstorm, the windshield wipers stopped functioning. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact purchased a new ball joint and windshield wiper at an auto parts store. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) in the mail. The manufacturer had not been informed of the failure. The failure mileage was unknown.
I was on my way to work and it was raining, my wipers just stopped working approximately a month ago, I had to pull over due to unsafe lack of visibility. A couple weeks later I rec'd a recall notice in the mail related to the wiper issue. I followed the directive of the representative when I called them to see how to proceed with the repair. The representative indicated I needed to take the vehicle to my nearest certified GM repair location so I took half a vacation day on the 12th of May to do so. They had the parts to repair the wipers but since the Recall Info indicated "No Remedy" yet on the GM Website, they were going to charge me $350 to do the repair. I of course do not have that kind of money and they also charged me for just taking a look at the wipers, $52.50 on top of losing half a day's vacation and my time. Since then it has rained nearly every day and I drive 25 minutes to and from work daily. Very unsafe.
Wipers stopped while using them, replaced bushing multiple times won't hold. My link radio has stoped coming on and there is no back up camera or sound not even if I have blinkers
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced a failure with the passenger-??s side windshield wiper. VIN tool confirms parts not available. The failure mileage was unknown.
My wipers failed on a trip to Syracuse traveling down the thruway it was raining and the wipers just quit, i had to leave my car overnight at a thruway stop and i paid to have them repaired, I was so annoyed i feel i should be reimbursed from GM for this. Thank God a stop was nearby it was a safety issue
Windshield wipers quit working due to ice when parked. Bushing came off of ball fitting on wiper transmission. I replaced bushing and it quit again. I put it back on and it came off again The second failure occurred while driving. I had to operate by hand to remove dirt splatter on windshield.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 50 MPH while it was snowing, the windshield wipers stopped working as needed and the contact was unable to see the roadway. The contact stated no warning light was illuminated. The contact parked on the side of the road until the snow slowed down. The contact was then able to drive to her destination. The contact called the local dealer but was unable to speak to a representative about the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
The contact owns a 2015 Chevrolet Equinox. The contact stated that the windshield wipers failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 57,881.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 55 MPH, the windshield wipers and transmission became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the ball joint detached. The local dealer was not contacted. The vehicle was not repaired. The contact was concerned about driving the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 93,300.
In July/August 2021, the driver side windshield wiper got stuck mid-swipe. The only way to get it to go down was to physically move it. I was driving on the interstate in the middle of a downpour. Had to pull over several times on the way home because periodically it would move back up and get stuck. When it wasn't stuck I had to lean to the right to see out of the right side of the windshield to get home. For about 20 miles. My husband figured out the issue and purchased the malfunctioning part and repaired it. In December 2021, my engine seized at a stoplight. I coaxed the car out of the way and got it on the side of the road. The only warning to this was an occasional "ticking" noise, that never seemed to happen when my husband listened to it. We assumed it was the timing chain, but after having it towed to the dealer we were told it was an "oil consumption" issue. The "oil life" alert had been on for about a month, and I had planned on getting an oil change the weekend this happened. However, little did I know that the vehicle had ZERO oil in it. The low oil pressure light never came on. As a matter of fact no warning lights ever came on. The vehicle is now sitting at the dealership, unmoving because the fix is $8300.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 35 MPH in a rainstorm, he heard an abnormal sound and the windshield wipers stopped working at 45 degree on the windshield. There was no warning light illuminated. The manufacturer and the dealer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 1,300.
The contact owns a 2015 Chevrolet Equinox. The contact stated while it was raining, the windshield wipers seized. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and restart the vehicle however, the windshield wipers failed to function properly. The contact stated that she was able to drive to her residence after the rain had stopped. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 56,025.
I was travelling at approximately 65/70 mph on the freeway when it began to rain very heavily and I turned on my windshield wipers. The windshield wipers came on for a few seconds and then stopped moving. The wiper blades would not come back on after multiple attempts. I could not see out my front window. I was able to put on my hazards and pull quickly off onto the berm with my passenger guiding me. I called the Chevrolet Dealer and they said they could replace the Windshield Wiper Transmission under a "Special Policy" at no cost to me. Dealer explained Chevrolet knows there is a problem with the wiper transmission and the special policy extends warranty to replace for no charge to me. Dealer said at this time Chevrolet is not recalling, just waiting until a car owners wipers fail and then they will replace. I had it replaced. The Dealer has replaced other Equinox wiper transmissions in my rural county, pop. 62,000. Chevrolet issued a recall for Windshield Wiper Transmission failure for the 2013 Chevrolet Equinox. Chevrolet and NHSTA are aware there is a problem with the Equinox for more than just the 2013 models, including the 2015 which I own. To date no recall or advisory has been issued to me or other Equinox owners. I was fortunate to have a berm to pull over on, fortunate not to crash my car and injure myself, my child or any other vehicles. Had I been further on my journey on the state route or county road to my home, with zero visibility, I would have had nowhere to pull over safely.
A D V E R T I S E M E N T S
- Mohegan Lake, NY, USA