This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When going in reverse, or coming off a red light or stop sign, the vehicle will suddenly stall out. While it starts up right away, this is a safety issue, especially if you have to get out of the way. My vehicle has done this about 4-6 times over the past year. Chevy says there is nothing wrong, and there are no warning lights on the vehicle. All the electrical components work, however the vehicle just turns off.
May 2016, had issue with my 2014 Equinox involving the accelerometer pedal & sensor due to faulty wiring. My vehicle was just less than 2 years old with 62K miles at the time. We were driving down the highway, when the malfunction occurred and sent the vehicle into reduced engine power mode. When this happened the vehicle started to quickly lose speed down as it happened just prior to going up a hill. Had to try and get vehicle off to shoulder of highway, acceleration pedal was completely inoperable during this time. Call was placed to GM regarding this issue and my concerns that it could have lead to a crash, injury or worse. GM had no interest in covering this problem under any warranty and did not seem concerned at all with the issue or my concerns that the problem could have lead to a crash, injury or worse. In the end I was left with a $475 repair charge to replace an $80 part by the GM dealership.
The contact owns a 2014 Chevrolet Equinox. While driving in reverse at approximately 5 mph, the instrument cluster information center illuminated intermittently. The manufacturer issued a customer satisfaction program where the radio was replaced; however, the failure persisted. The failure recurred sporadically seventy times within a year. The vehicle was taken to the dealer numerous times, but was unable to locate the cause of the failure. In addition, the rear windshield exhibited a permanent film on the inner glass surface and, when exposed to direct sunlight, it distorted the contact's visibility. On separate occasions, when the brake pedal was depressed, the vehicle unintentionally accelerated. The dealer was unable to locate the cause of the failures. The manufacturer was notified. The approximate failure mileage was 12. The VIN was unavailable.
While driving check engine light, traction control, and stabilatrak all came on. I pulled over and shut it off. A few minutes later restarted with check engine light staying on. Before I made it to work 1 mile down the road the car shut off. No power at all!!! this was on a city street going about 40 mph. My car went down to 15mph within seconds. Very dangerous! this was the 5th time! the dealer replaced body control panel and this problem continues! the dealer still has it and has no real answers!
- New Cumberland, WV, USA
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Battery leakage causing excessive corrosion to battery cables. Daughter did not realize voltage loss until vehicle would not crank. Possible issue with cables vibrating while driving and thus causing the battery to leak acid where cables attached.
My husband and I bought brand new 2014 Chevrolet Equinox. Thinking that this would be an investment as a reliable and safe family car, it has been nothing but a headache. It currently has less than 60K miles and it has engine failure problems and isn't drive-able... the engine unexpectedly lost power while my husband was driving down the 91 freeway from irvine to riverside around 70 mph. The engine literally slowed to about 10-15 mph. My husband is a decorated marine corps war veteran who has survive three tours in afghanistan, who would have thought that a humdrum commute to work almost cost him his life. And now the check engine light is on and I am too afraid to drive it. This life threatening situation is only the most significant sometimes the car get stuck in back up cam mode or the radio shut off randomly and refuses to come back on. If I am going up a hill or a mountain the car won't go over 40 mph, and I can't trade it in cause I owe more than what the car is worth.
The contact owns a 2014 Chevrolet Equinox. While driving at various speeds, the vehicle would suddenly shut off. The vehicle was taken to the dealer who diagnosed that the battery was faulty. The battery was replaced, but the failure continued to occur. The vehicle was taken back to the dealer who indicated that the failure was due to a faulty on-star system. The on-star system was repaired, but the failure continued. The manufacturer was not notified. The failure mileage was 4,000.
2 days after purchase, heard a strange noise in car but unsure where it came from. Returned to dealer, problem couldn't be duplicated. I hear a strange thumping/beating sound periodically; heat exits vents while fan is off; several electrical? incidents, including; heater fan went off while driving on 29 degree winter day. It went back 1/2 hour later. (a few days prior, sounded like fan was losing power); digital speedometer on driver information center went off/blank for a minute while driving; phone charger (lighter & usb) outlet blew 2 fuses after using outlet for a few months with same charger & phone. Inconsistent depends which phone is being charged & charger used; ignition key got very hot after 45 min drive; dashboard lights (instrument cluster?) go dim when driving under a dark viaduct or tunnel, shouldn't they get brighter? manual doesn't explain how dic & instrument panel lights should operate.); interior dome lights went on 2X on their own; infotainment system screen has a delay. Does not consistently display current song title & artist that is playing; digital temperature not consistently displayed on infotainment screen (new problem); oil life not reset after 1st oil change (caused confusion as to when to do next oil change.); excessive water exiting tail pipe (told is normal). Service center where car was purchased checked car out on 4 different dates.no repairs done (except resetting oil life & replacing 2 fuses on charger), problems couldn't be duplicated. Went to another Chevy service center, noted on paperwork "no problems found at this time", no other explanation given. Afterwards, I chatted with a rep @ Chevy.com, who filed a case & was told a service mgr will call in few days. It's been a few days, no call yet. I have 8200 miles & continue to feel unsafe, especially when driving with my 4 grandsons. They are reason I bought a new car!
On 275 in tampa going 75 mph suddenly the dash reads loss of power as you feel the car drastically slow to a crawl, me shouting to my stunned husband "pull over pull over" thank god we were in the left lane as that's where the breakdown lane was. We pulled over the car coasted and died. We barely missed getting rear ended by a semi. After two days the repair was done and stated as "ECM shorted" found ECM shorted internally off pin 73 1 shorted out under hood fuse block..this is a 2014 Chevy Equinox with17K miles.
Collision alert system flashes red and the Equinox brakes on it on. It seem that the system taps the brakes and then releases. This has happened three times.
The contact owns a 2014 Chevrolet Equinox. While driving approximately 50 mph, the vehicle stalled after the reduce engine power warning light illuminated. The vehicle failed to restart. The vehicle was towed to the dealer. The technician diagnosed that the ECM fuse was blown and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,500. Updated 1/13/15 updated 01/15/15
2014 Chevrolet Equinox. Consumer states the ignition lock is heating up to unsafe levels. The consumer stated while driving an hour or more, with the headlights, air, or heater on, the key would be very hot when it was removed from the ignition switch.
The front passenger seat caught fire sometime between 3 P.M. on 8/10/14 and 8 a.M. on 8/11/14 when the vehicle was unoccupied, parked, and locked. The fire burned a large hole in the seat. Charred debris from the burned seat was found on the front passenger side floor mat. The vehicle was taken to a Chevrolet dealer for diagnosis as soon as the burned seat was discovered. The dealer diagnosed the problem as a "seat fire caused by an internal heat source" and offered to replace the front passenger side air bag sensor and seat cushion.
When turning the steering wheel left or right at low speed or stopped, groaning or rubbing noise is emitted from front tires. Car is 1 month old, has approx. 5000 miles on it now and problem still continues after 2 attempts for dealer to repair it. During fill ups, the gas pump would click/stop and fuel would splash back out of tank and down side of car. This happened whether you set the automatic fill up switch on the fuel pump, or if manually filling the car myself. 2 complaints later, the whole gas tank had to be replaced. 2 days in a row, on 2 separate occasions, the smell of burning plastic and/or electrical wires has been noticed inside vehicle, and is more defined when outside of vehicle and smelling engine area.
I put my phone charger to charge and a fire ignited I quickly pull the plug out. It is the 6 charge I have damaged. And the ignition key at time get over heated. Anything that get plugged into the usb also eventually get over heated. My phone get mess up from it. Help please. Thanks
Several times recently, while driving, a warning bell sounds yet there is no light on the dash to tell me what is wrong. I checked the manual, nothing. It sounds like the ding you hear when your seatbelt isn't fastened. I thought perhaps I hadn't properly fastened my seatbelt, that wasn't it. So if my car thinks my seatbelt isn't fastened, then if I have collision would it think I was driving and protect me with my airbag.- or not?
A D V E R T I S E M E N T S
- Newport News, VA, USA