This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car was completely empty of oil even though it wasn-??t time for an oil change and there were no leaks or holes. It end up destroying the motor on the vehicle as well. The oil light came on and then the car stop work while driving on the highway. The car was towed to AAmco Transmission and Total Car Care 15282 Veterans Memorial Pkwy Wentzville, MO 63385. 636-223-5113. That-??s where the car was assessed at and we found out at that time what the issues was. I then found out this exact issue was on recall for another vin numbers. I call the manufacturer to make them aware of what had taken place with this particular vehicle and was told it wasn-??t part of the recall. I then asked even though I have proof that it is the same issues. I was just given a claim number for the call and nothing else happened. So if this happened to our car and thankfully my husband was driving and not my daughter that day it could have been a different situation and she would have not knew how to get it off to the side of the highway while waiting for a tow truck. There was no warning until that day because we were keeping up with our car maintenance.
On Wednesday 10/18/23, the "check engine" light on our 2013 Equinox came on. My husband had been noticing a rattling sound for a few days prior and planned to take the car in on the upcoming Saturday. On Thursday evening10/19/23, he was about to leave for his 2nd job when the car died as he prepared to back out of the driveway. He took my Pilot to work. On Friday 10/20/23, the Equinox was towed to our mechanic who, after running a diagnostic, recommended having it towed to a Chevy dealer and we did so. Hours later, the dealer's service manager called to say the key fob key has become detached in the transfer and they would have to order a new one before assessment could begin. A $350-estimate for that portion was begrudgingly agreed to with the understanding that auto workers are on strike and... On Tuesday 10/24, the Chevy service manager called to say their department went ahead and used needle-nosed pliers to try to diagnose it w/o waiting. It was late determined that the system was "out of time" which I later learned meant that the timing belt was skipping or something asking other technical things. Bottom line: a new engine is the only fix at a cost of $12k for a car we've only had 8 years. It's KBB value is far, far less. We are now stuck with a worthless car and no way to fix it. Please advise.
As I was coming to a red light, I heard a pop from underneath the front. About 3/4 miles down the road, I started smelling rotten eggs and hearing a rubbing noise. At the next red light, with my foot on the brake, the noise went away but the smell got stronger. When the light changed, the noise came back louder so I safely pulled off the road and had it towed to a dealership. No warning lights came on to indicate a problem. The dealership would not look at it because of a dispute with my repair service. So it was towed to a mechanic that took a picture of the transfer case blow-out. He does not do this type of repair. So I had it towed to a 2nd dealership. This dealership visually confirmed the transfer case issue but indicated he would not let his mechanics work on it because "it is too rusted and the chassis is bent." So I have a 3rd dealership that says they will do the repair. I am currently waiting for their inspection report.
Excessive oil consumption. I have had to refill the oil more often than usual and oil changes have been needed prior to reaching the 3,000 - 5,000 miles and before 3 months. This was even after the initial recall was repaired. It has continued to do this.
Rear main seal and not available for inspection. Losing oil too fast and will make car stall when driving it and cause an accident also can ruin motor when driving it. Vehicle was inspected by auto mechanics and needs to be fixed but the 2013 year there was never a recall for this issue. There were no signs of symptoms at all. This started to happen back in December 2022.
UNKNOWN. This particular make & model has an oil consumption recall & a recall on the piston rings due to the oil consumption. I have owned the vehicle since 2019 & have had issues with it every since it was purchased. It was taken to the dealership for idling & a rear knocking consistent noise & they could not find the issue & they were even aware that had recalls but could not find an issue or even offer to fix the recall issue. Now, the past year it has been consuming oil & it has completely stop operating & smokes like crazy. The check engine light is not even on & the car is feeling like it is overheating as well. Still, there are no warning or check engine lights on. The car is not giving any codes on a diagnostic meter. Last year the check engine light came on & all fluids were changed & air intake & valves were replaced as well. I have received both recall letters after purchase but was unsuccessful at getting anyone to locate or search for the recall issue. Our safety was compromised as the car just completely stopped going in traffic & could have caused someone else to hit it due to it stalling. I am not certain at what component has failed but the complete system is inoperable. UNKNOWN cause.
I was driving on the highway and the stabilitrak light came on as well as the power steering, ABS, traction control light and engine light then my car literally slowed down and had no power. I was doing 60 mile an hour and it down shifted to almost 5 miles an hour, thank God there were no cars near nor behind me, it would have killed me and my daughter So now the service stabilitrak light is on / the check engine light is on / the power steering light and break light comes on and then goes off. The diagnostic read says -?" 1.)P0575 Cruise Control switch, 2.)P0700, 3.)U0101 - loss communication with transmission control module replace, 4.)Transmission input shaft speed sensor, 5.)Replace transmission electrical hydraulic control module, 6.)U0073 CAN bus Communication Is there a recall on this -?" this is very dangerous!!!
My 2013 Equinox has a plugged PCV system. Ironically, this is the same EXACT issue related to a Special Coverage Adjustment put out by Chevy. Special Coverage Adjustment 14882. My car falls into the timeframe of 10 years and under $120,000 to have this covered for free but they say my VIN wasn't included in this Special Adjustment. Because my part wasn't made a plant who decided to put out this bulletin, I am just screwed? Dealer had an Equinox in the shop at the same time as mine with the EXACT issue, his car was older than 2013 but his VIN was included. Clearly this is an issue and it isn't right to assume that maybe some parts were missed and can still have the issue even if they weren't made at a particular plant. I want an answer as to why they aren't willing to at least pay half when they are claiming some responsibility and just trying to tell me that my particular part has reached the end of it's life and nothing to do with the VIN's that are included in this adjustment. That is a poor excuse. I was dropping my daughter off at work when all this noise started happening and made it the couple blocks home. Now it has been sitting at the shop for 6 weeks while I have been trying to figure this out. Luckily my other daughter has a car I have been able to use for immediate needs but this is beyond ridiculous. This is a safety issue and something that is a problem with Chevy and no one wants to take ownership.
2013 Chevrolet Equinox. Consumer writes seeking reimbursement for repairs made to vehicle. The consumer stated the catayltic convertor failed while being driven. The vehicle happened to fail across the street from a repair shop. The vehicle was repaired at the local shop. The consumer later was informed of a recall. The manufacturer denied reimbursing the repair cost due to aftermarket parts being used for the repair.
My car received a recall and special coverage notice some months ago and the recall part for the oxygen sensor was fixed but the special coverage they are not wanting to fix the dealership or Gm motors. My Cadillac converter made my pistons go bad because of the oil consumption and there was an open special coverage that I was not notified of last year in 2020 that closed and that would cover the piston ring where so they-??re saying they will not cover it anymore even though it was caused by the Cadillac converter that is in the special coverage that is still open for 2022. The dealership at the Chevrolet here in my hometown tells me they are not going to fix it because the coverage is expired on both ends and they-??re tired of dealing with me and to go pick up my car. They have also even recommended me to just fill it up with oil every 2500 miles when in reality it-??s not even driving those 2500 miles When it eats up the oil. I am risking my car engine blowing out due to this. I am only 19 years old I got this car start my first job and I need it for my job I am risking losing my employment due to this also. They even recommended me that I could drive to my job that-??s two hours at a distance back-and-forth so that would be four hours a day and that nothing would happen the next day my engine light turned on showing that the oil fill line was very low. Then they are saying that my paperwork is expired but it is not plus on the paperwork for the special coverage it say that if it is aspired to still fix the deal with the oil consumption. They are taking advantage of me because I am a young woman who is only 19 and they think that I do not know anything about it I feel unsafe driving my car and I want them to fix what needs to be fixed. They are telling me they will not fix it anymore even though the special coverage is still current and they are tired of dealing with me.They told me to go pick up my car because they will not fix it. I am tired of not being heard.
While traveling down one of the main highways outside of Stillwater Ok. While heading into Stillwater our 2013 Equinox lost power and died. We were almost rear ended my a semi. Thank goodness he swerved and we were able to partially be able to coast to the side of the road. As soon as we got to the shoulder and put the car in Park a HUGE puddle of oil gushed out of the car and it had to be towed. The excessive oil consumption that we were not aware of ( and we faithfully had our cars maintained, oil changed, etc) and destroyed the engine of our car. When I first started contacting GM, Chevrolet etc. I was told there was nothing wrong. We put in over $6,000 in our 2013 equinox and would appreciate very much a reimbursement. Thanks-
2013 Chevrolet Equinox. Check engine light illuminated. Code P0014 code definition camshaft position 'B' - timing over-advanced or system performance (bank 1) replaced both intake and exhaust vvt. Vehicle is losing about a quart of oil every 1000 miles. Took to dealer. Did a diagnostic. Old code found, no new "problems" found. Was told running normal. It died 2 times on the way home. This caused my vehicle to stall while attempting to take off at a green light, almost causing a rear end accident two times. Fortunately, I didn't need to break or I would have probably hit another vehicle. After reading other reviews, this appears to be a continuation of a 2011 problem with the Equinox. We were in the process of looking at a Chevy Tahoe, but with Chevy's history it appears we'll look at a different brand.
My 2013 Equinox is using a massive amount of oil I have the oil changed every 2000 miles and still have to keep an eye on it no oil light comes on to warn me my car also died on me right after starting it and when I pulled the dip stick so much air pressure blew out and blew oil on me I have already replaced the throttle body and pedal postings sensor as well as my back up camara went completely yellow with a blue line going across it my date is never right and I still owe 6000 on it I've had my car 2 years and 6 months
I have a check engine light for clogged pvc valve. Special bulletin was released 14882 GM lost a class action for having limited cars with VIN # approved for the free fix so numerous other owners sued and won in 2019. But now my VIN with the same problem isn't being covered. It's a well known well complained about problem with 2010-2014 Chevy Equinox's. with some cars catching fire. I brought in for what I thought would be a covered repair since the lawsuit and have been given the run around.
Hello, I bought this 2013 2 weeks ago. Had it checked out by the mechanic at the dealership for an extra charge and they said nothing was wrong with it! fast forward 2 weeks to the day I got the car....check engine lights came on...oil etc....took to mechanic and they said there was no oil, I got a $100 oil change and the next day the oil was gone again and has created me a problem now that I can't get to and from. What's going on" how come consumers aren't being made aware of the oil consumption issue before purchasing a vehicle" disgusting!
A D V E R T I S E M E N T S
- O’Fallon, MO, USA