This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle would stall while idle, with the check engine warning light illuminated. The contact also stated that the engine was consuming an excessive amount of oil and required more frequent oil changes. Over time, the contact began to hear an abnormal knocking sound coming from the vehicle. The contact initially took the vehicle to an independent mechanic and the mechanic discovered that the O2 sensor was defective. After the vehicle was driven home, the contact had the vehicle towed to the dealer where they diagnosed the vehicle with a defective O2 sensor and catalytic converter. The manufacturer was notified of the failure and informed her that the vehicle was not under recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 91,000.
- Norman, OK, USA
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- Norman, OK, USA