This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The lights in the interior of my car go out intermittently. I have been driving down the highway going 70mph and without warning the car just died on me, I had to have someone push me off the highway because the car would not start. I waited about 10 mins and it started up again. The collision senor goes off when there is nothing around the car and boggs down the car while driving. I have taken it to 2 different shops and they can not get the problem to duplicate. They have had my car since before thanksgiving and gave it back to me the week of christimas. I drove it and had no problems until that Friday on my way home from work crossing over a busy intersection the collision alert started ringing and the senor is off and the car died in the middle of the road. I was able to get it started right away and get out of the intersection. I took it back to the shop and they still can't get the problem resolved. I say the GM obviously has electrical issues with their cars, because reading others complaints about the same issues. This is a major safety issue!
The contact owns a 2013 Chevrolet Equinox. The contact that while driving at various speeds, the collision sensor activated independently without any other vehicle within close proximity. The vehicle proceeded to decelerate. The vehicle was taken to the dealer for diagnosis. The technician was unable to diagnose the failure. The technician reduced the sensitivity of the collision sensor. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 1831.
Cpsc#I1360158A. 2013 Chevrolet Equinox. Consumer stated when she pressed the accelerator her car reversed while it was still in drive. The consumer stated she immediately applied the brake, once the vehicle went into reverse. The consumer stated it felt as though, the vehicle was in neutral on a hill. She managed to put the vehicle in park, then in drive again, and once she pressed the accelerator, the vehicle went forward, without incident. Also, within the last six months, the consumer experienced electrical/computer related problems.
As I was driving the dash lights and the touch screen radio lights go out. This has happened on numerous occasions. Have talked with other Equinox owners and the have same problem. Dealer can not find any problems. Major concern is that all the lighting systems to include headlights will go out during night driving.
After driving the 2013 Equinox off the dealer lot with 5 miles on the speedometer, the radio screen began to scramble. A few days later, the backup screen did not work, and goes blank, the radio screen begins to flicker, scrambles, and blanks out. Contacted the dealer and that Friday the dealer checked it and ordered the part. On April 19, at the dealer we were told they ordered the wrong part, no explanation no communication. On May 10 returned to dealer and they replaced the radio screen. On the way home the radio screen flickered. The following day the backup camera did not work. Contacted the general manager on May 11 and was told they would get back with us the following Monday. We called May 16th and the GM gave a lame excuse, on May 17 we are returning to the dealer to get the problem resolved. We live 70 miles from the dealer. A $28K purchase and no one can figure it out nor own up to the fact that they have lousy service and communication skills. Signed disappointed in GM products!
- Connersville, IN, USA
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While sitting stopped at a traffic light yesterday, my brand new Equinox just turned off. A co-worker with the same car (different model year) mentioned this happened to her two weeks prior to it happening to me. When I went online to research the issue, I was alarmed after locating multiple forums where Equinox owners were having the same problem and looking for answers. The car has been shutting off without any warning, including while people are driving on the highway. This obviously is not an isolated issue as it is happening to people with various model years, and it could pose a serious problem on the highway.
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- Austin, TX, USA