This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One windshield wiper stopped working properly with no warning. The other wiper is working correctly. It started doing it after the car had been parked overnight.
HVAC buttons became inop. Therefore, no defrost. Very dangerous. No heat. No A/C. no rear defrost. Backlight buttons yes are illuminated. I replaced two fuses, no change. I replaced the HVAC blower motor resister, no change. No defrost is very dangerous on my 2013 Chevy Equinox lt 4 cyl 2.4L. The battery is 10 months old. I disconnected the entire battery for 15 minutes. No luck. Yes the entire radio works fine. Audio is good. However, the popup on the radio screen which reflects the fan speed motor changes is not showing up when I adjust the fan speed.
The contact owns a 2013 Chevrolet Equinox. While driving at unknown speeds, the windshield wipers began to work intermittently and then became inoperable. There were no warning indicators illuminated. The contact believed the failure was similar to NHTSA campaign number: 16V582000 (visibility). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 8-4660303111; however, no further assistance was provided. The failure mileage was 120,988.
The contact owns a 2013 Chevrolet Equinox. While driving 60 mph, the windshield wiper on the passenger side malfunctioned, which made it difficult to see the road. As a result, the contact almost crashed into another vehicle when trying to change lanes. The contact had to pull the vehicle over to the side of the road to check the wiper. The contact called bical Chevrolet of valley stream (709 w merrick rd, valley stream, NY 11580, (516) 285-6500), but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that they would be sending a case number, which had not been received yet. The failure mileage was 44,000.
- Port Chester, NY, USA
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2013 Chevrolet Equinox. Consumer writes in regards to windshield wiper safety recall. The consumer stated the vehicle is located on island that does not have a certified General Motors repair shop. The manufacturer advised the consumer to ship the vehicle to another island to have it repaired. The consumer requested to have the parts sent to a certified mechanic to the island where he lives.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the wiper fluid would not expel from the vehicle when operated. The contact stated they have refilled the fluid twice. The wiper fluid warning indicator illuminated. The contact stated the vehicle operated as intended until NHTSA campaign number: 16V582000 (visibility) was completed at haley Buick GMC located at 9831 midlothian turnpike, richmond, va. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle stalled intermittently. The dealer was notified (boucher Chevrolet, 1421 E moreland blvd, waukesha, wi 53186, (262) 347-4107), but the vehicle had not yet been diagnosed. The VIN was included in NHTSA campaign number: 16V582000 (visibility). The manufacturer was notified of the failure and the contact was checking to determine when the recall repair would be provided by the dealer. The failure mileage was not available. Parts distribution disconnect.
I was driving home in the rain and the passenger side windshield wiper stopped working suddenly. I was told by a mechanic friend that it was the motor that went out and needs to be replaced.wiper motors are supposed to last the life of the car. This is only a four year old car & it has been extremely well maintained. I've owned several cars in my lifetime that were decades old or more and none of them ever experienced this issue. There is in fact a recall on certain 2013 equinoxes and gmcs for this exact problem, yet my specific vehicle isn't included for some reason. I'm extremely upset, Chevrolet clearly manufactured faulty wipers, for this is not normal wear and tear for a 2013 vehicle, yet they refuse to take responsibility. I live in seattle where it rains almost every day, so wipers are a must. I was extremely lucky it was the passenger wiper and not the driver's side wiper that failed. I could have crashed and gotten seriously injured or killed. Even after I pay Chevy for the repair, is my driver's side wiper still at risk for failing" are they just going to replace the faulty part with another one of their faulty wiper motors & then the cycle repeats & I'm back every four years for the same issue" this is absolutely ridiculous.
2013 Chevrolet Equinox. Consumer writes in regards to malfunctioning ball joints in windshield wipers. The consumer was informed that the parts necessary to complete the recall were unavailable despite the recall notice stating they were available. Updated 09/14/2017
While driving both windshield wipers became inoperative lowering the visibility to zero. Without wipers I could not safely drive and had this defect repaired immediately. Similar to other complaints, Chevrolet denied reimbursement for an already paid repair.
Wipers stopped working while driving in thunderstorm on July 1, 2016. I payed for repairs $474, in 2016. Car recalled for same 2017. Recall id number 16V582. GM said I would be reimbursed if already fixed. Took to dealer as instructed, but GM only reimbursed for part $148 ( was I to install it myself ?). said bill in wrong name, but in husband name as noted. They declined other documentation. Said part number wrong; I had no control over part number, just needed wipers to work. I am still out over $300. How can GM claim they are reimbursing?
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The contact called gus paulos Chevrolet (4050 3500 S, West valley city, ut 84120 (801) 758-8387) and was informed that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 07/13/17
The contact owns a 2013 Chevrolet Equinox. While operating the vehicle with the windshield wipers on high, the wipers suddenly stopped working. The vehicle was taken to an independent mechanic who diagnosed that the ball joints in the wiper module were faulty. The wipers were readjusted and the driver was instructed that the failure could recur when using the wipers on the high speed. The manufacturer was notified of the failure. The failure mileage was 30,000.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The dealer stated that the parts were available and made an appointment for the recall repair. After the vehicle was taken to the dealer, the dealer called and stated that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The dealer stated that the part was not available, but the contact called back and was informed that the part was available. The dealer scheduled an appointment for May 3, 2017, but then stated that the parts were not available. The contact was uncertain of when the manufacturer would supply the parts to the dealer. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility) and the part had not been supplied in a reasonable time frame to receive the recall repair. The contact stated that while driving during inclement weather, the wipers failed to function. The contact had to view out of the front passenger side window due to the failure that impacted the contacts visibility. The vehicle was taken to a dealer where the transmission wiper motor was replaced. The manufacturer was notified of the failure and the contact was checking to determine when the part may be supplied to the dealer to receive the recall repair. The approximate failure mileage was 72,502. Parts distribution disconnect.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 06/13/17
A D V E R T I S E M E N T S
- Lockbourne, OH, USA