This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chevrolet Equinox. While driving 70 mph, the windshield wipers stopped working. The contact stated that the windshield wiper transmission assembly was previously repaired at poage Chevrolet (851 w pearce blvd, wentzville, mo 63385, (636) 327-6268); however, the failure recurred. The same dealer was contacted and informed the contact that there was no recall for the failure. The manufacturer also confirmed that there was no recall and no warranty to cover the repairs. The manufacturer suggested that the contact call NHTSA. The failure mileage was 81,560.
The contact owns a 2012 Chevrolet Equinox. While operating the vehicle in inclement weather, the windshield wipers failed without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the windshield wiper module was severely corroded. The vehicle was taken to yemm Chevrolet Buick GMC Chrysler Dodge Jeep Ram (2195 N henderson St, galesburg, il) where the failure was confirmed; however, the technician refused to complete the repair per NHTSA campaign number: 16V582000 (visibility) due to the vehicle not being included in the recall. The manufacturer was notified of the failure and provided case number: 8-4381411259. No further assistance was offered. The contact was informed by the manufacturer's representative that NHTSA initiated the recall; therefore, the contact was referred to NHTSA. The failure mileage was approximately 156,750. Updated 10/9/18
The contact owns a 2012 Chevrolet Equinox. While driving in inclement weather, the windshield wipers ceased to function. The vehicle was taken to the dealer (classic Chevrolet, 6877 center St, mentor, oh) where it was diagnosed that the windshield wiper motor failed. The manufacturer was notified and the contact was informed of NHTSA campaign number: 16V582000 (visibility); however, the VIN was not included. The contact asked the manufacturer why the vehicle was not included and was referred to NHTSA. The failure mileage was 57,000. The VIN was not available.
- Mentor, OH, USA
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- Lake St Louis, MO, USA