This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have owned this car for over 3 years. I have ALWAYS started the car, closed the doors, gotten the kids in the car, and then got in the car myself and went on with my day. On [XXX], I put my 6 month old baby in the car, closed the door, and when I tried to get into the car, all the doors were locked. NEVER in my time of owning this car have the locks EVER locked itself after just starting it and letting it "warm up". Needless to say, thank God my air was already on so my baby was at least "safe" until the police could arrive and get the car opened. But they unfortunately broke my driver side window trying to get in, and so this safety malfunction could have literally killed my child, but it also did cause me damages that I have to get repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2012 Chevy equinox 2.4 eco-tech all wheel drive I purchased it three years ago and a little over 90,000 miles on it asked the dealer if it was part of the class action oil consumption lawsuit. They said they knew nothing about it Shortly after I purchased vehicle I noticed I was having to add to 4 quarts of oil every two months I saw oil puddles under my car and not sure where it was coming from. I have driven less than 10,000 miles in three years and have had my serpentine belt snap off due to excessive oil leakage, I have added myself to the class action lawsuit but I-??ve heard nothing. I am still adding at least 3 quarts of oil a month and I don-??t even drive 400 miles a month. I believe this is putting my life in Jeopardy and passengers in my car. There is never been a check oil light come on yet. I have checked my oil and it has been almost completely bone dry..
My car just died, stopped, immediate dead car in full on rush hour traffic on the highway main road, me and my two grandchildren sitting in a car not able to move at all, not able to get restart. In review this is happening to 2012 and other years Chevrolet Equinox with no one knowing what the true actual engine problem is. it had to be pushed off the main hwy before we could have been injured or worse. When will the first death occur Chevrolet. This needs to be RECALLED, or BOUGHT BACK CARS BEFORE DEATH LAWSUITS BEGIN.
Timing belt front cover is bad, the car is constantly leaking oil and fuming dark smoke. I had to stop driving immediately to avoid a fire. The oil was changed 3 weeks ago and today, there-??s no oil in the car.
- Homestead , FL, USA
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The trailing arm bracket rotten through the frame. This is due to premature rusting/rotting of the frame. Apparently Chevy has had this problem, every I spoke to kept saying "check with Chevy for recall" The dealer tried to fix the problem by (modifying the trailer arm? not sure what that means) but approximately two weeks later it went through the frame again. Took it back to dealer but they were unable to fix this problem and sent me on my way. It was a very good thing that while driving this vehicle nothing major happened. I found a body shop that tackled this and fixed the frame. It was very expensive and I feel Chevy should be responsible. I have attached pictures that the R&M Auto Body gave us.
When the alternator stopped working everything on the car locked. The doors locked, the steering wheel locked, the key wouldn't come out of the ignition, the windows wouldn't come up or down. I couldn't even physically pull up the door locks. If the driver's door hadn't been slightly open(I was attempting to back out of my driveway on a dirt road where the visibility is poor) I would have been trapped inside with no way to get out without busting the window. I didn't have my phone with me and I was by myself in a very isolated location and no one would have missed me for over 48 hours since my husband works out of state. The temperature here was in excess of 95? even after 4 pm and the vehicle was under no shade. I'm a disabled person also so I truly am scared of the vehicle now. There was no warning about the alternator failing. The car never even showed a warning light. Even after replacing the alternator the battery will not stay charged and now the seatbelt and Airbag warning lights refuse to turn off. The way everything locked up and the fact that I couldn't even physically pull up the lock and the hatchback in the back wouldn't even come open when I pulled the handle is extremely dangerous and concerning
Car kept stalling when slowing down on the highway in traffic on beltway from Maryland to home in Virginia. Very dangerous situation. Car was also sluggish when accelerating. Had to drive with two feet one on brake and gas pedal when slowing down to avoid car shutting off completely on the road. Dropped car off at dealer this evening. I checked and did not see any recalls. Can-??t locate safety bulletins from Chevy as they are not published. Dealer said would look for any bulletins. Engine light is on. I read others with models from 2011 to 2015 having same issues for Chevy equinox.
On Dec 9th I took my car to a certified Chevy dealer to have my catalytic converter recall done. As I was driving home, the car started to vibrate and it was driving ruff. I waited a while to see if it would get better and after a day or so it was back to normal. Then it started, it would vibrate while idle on a stop light, or even getting stuck on a stop light. First it was just ones while out, noe it happens quite a few times. I went back to the dealer for an oil change and talked about the problem. They analyzed the problem it seemed and did something to the car, what I do not know, but the attendant told me it seems like it is the air intake. It did not work. I have the feeling something happened while working on the converter?
The driver windshield wiper came off and motor broke by just turning them on. The driver wiper stopped working and the passenger one is the only one working.
The SUV sounds like its trying to start its self. We leave our keys in the rig. During the day we can hear this clicking sound. We go out to the rig and the headlights are on and music playing in the rig. The sound that it makes sounds like when a rig is already started and trys to start again. We are not sure what is causing this. Found no info online about other rigs having this problem.
Vehicle had been stalling at least every other day for the past couple of months when stepping on the gas to go. It has turned off on several occasions when coming to a stop or red light at the point I step on the gas. Additionally, the vehicles engine sounds forced and trembles on it own on a daily basis, even when in park mode.
It has been burning oil since I have owned it. It also shakes real bad when applying the brakes. I have bought new rotors and pads and it still shakes no matter the speed I'm going.
VIN# mismatch technician reports ECU/PCM can't be flashed and is actually missing the VIN number. Service engine light always on and cannot be cleared. Vehicle drives and operates fine. I have no more information or probable causes.
Car shakes pretty rough when the car is turned off. It takes about 5-10 seconds for the motor to completely stop after the key has been removed. It has been doing it for about a month or 2 and when the car is taken in to be serviced the check engine light turns off and no code can be generated.
I have recently went to a garage for a simple oil change and to see if I could install a hitch kit. Come to find out the frame itself is rotting internally to externally. This stirred up some concern because I need an inspection come June of this year and it will not pass inspection due to the rot. My Chevy Equinox is only a 2012. Being that I've only personally had this vehicle for a year, and it is only 8 to 9 years old, I was informed that this kind of rot that exists is bad. I found this out just this past week.
Driving and lost all the oil out of the vehicle. Has a recall that doesnt include my VIN. This is an issue as there are thousands this is happening too. GM refuses to fix it. They are saying that the only reason it isnt covered is because it didnt come from the right plant.
On Tuesday February 4, 2020 1:09pm my 2012 Equinox vehicle caught fire 10 minutes after reaching my destination in a private driveway. The car was shut off, and locked with the key before entering the residence. Smoke was seen coming from under the hood followed immediately with flames. My concerns: 1) I had my pastor with me and this could have occurred while traveling; 2) my next destination was parking in my garage and I would have had a house fire. God was watching over us.
We purchased a 2012 Chevrolet Equinox 08/24/2017. It has an excessive oil usage, the Chevy garage said it was 1/4 of a quart from being covered. The rings are bad, rear main has oil residue. The Chevy garage monitored it every 1000 miles and added oil while doing so. We did this for 4000 miles. Then was told no coverage. Bought an extended warranty and it's a preexisting problem. We still owe a lot of money for a vehicle that may blow a rear main going down the highway. Engine blows, loss of oil all over, an accident waiting to happen.
A D V E R T I S E M E N T S
- Pitman, NJ, USA