This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a recall for major oil consumption so I took it to the dealer and they checked, said everything was good...bs!! I changed oil in Oct, completely dry in Dec! I have had to replace intake/exhaust position actuators twice now. Fluttering sound in the engine when cranked. Now I have (4) different codes 3 of which pertain to fuel pressure reg/system rail and the other once again for the position actuator. And it ran fine before being parked in garage for only a couple hours, once started it shook and vibrated violently.
1.excessive oil consumption from day 1 - was told it was normal, 2.fluttering sound in the engine when cranked. 3.idling rough for a looooonnnng time. 4. replaced both intake & exhaust cam sensors 5. removed and replaced fan drive belt. 6.car started shifting roughly. 7. started idling so low that I had to keep my foot on the gas so it wouldn't shake violently and cut off. Mostly when I was stopped but started shaking and cutting off when I just slow down. Same thing when I back up. Also when I slow down to make a turn. Last time I drove it (2 days ago) it shook violently and cut off on me 4 times. Waiting for the dealer to call me back now.. please make GM/Chevrolet do a recall!!! thanks for your help!
I have a 2012 Chevy Equinox with under 76,000 miles on it tell me it need a new timing chain. The cramshaft position has issues. I turned the car on one day to go to work and the check engine light can on I'm being told that's the issue. I'm not understanding how a car 6 years old needs engine work to this extent!?
Engine starting using 1 1/2 quarts of oil every 400 miles if we drive 1000 miles engine light come on this is a 2012 Chevy Equinox dealer said they will rebuild the motor under the extended warranty we will wait and see what other problems arise out of this rebuild....problems we never had before
The engine is burning oil at excessive rates. Once the oil is low the oil light is not coming on. The engine will stall, buck, or shift into 2nd gear faster than normal causing the car to lurch. It is very dangerous when driving to have the car stall or when going from a stop to pressing the gas and have the car lurch forward. This has happened while in motion and caused me to loose control of the car briefly. The car has stalled when coming to a stop and caused cars to nearly rear end me. The car has also stalled when accelerating.
- Elk Grove, CA, USA
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Frozen PCV valve caused pressure in the engine which caused main seal of engine to blow out and all the oil drains out of the engine.the vehicle was in motion.on city streets just driving in the winter. It will cost $2000 for repairs
My 2012 Equinox, with just under 87,000 miles was going through a quart of oil about every 1,000 - 1,500 miles. Driving home recently, it just died on me. Fortunately, I was able to coast to the side of the road. I had it towed to a garage and was told I needed a new engine. They said the timing chain stretched and there were multiple bent valves and broken rocker arms. I got a second opinion and they found the same thing. I had a GM dealership replace the engine with a used one that has 23,000 miles. Needing it for work, I had them do it right away. After doing some research, I found these are not uncommon problems. I called GM with my complaint but they just keep 'elevating' my complaint. Which is apparently their way of just passing it on to another person who will tell me there's nothing they can do about it. The last person told me they couldn't help me because I replaced the engine with a used one. I'm waiting for another call, but I don't expect any help from them.
The vehicle burns oil and the gas pedal occasionally stops working while driving and the steering wheel locks. I was driving on a street downtown in a city and the gas pedal stopped working in the middle of the street and the steering wheel would not turn. I had to restart the car to get it to work again.
Bought my 2012 Equinox 9/2012. In February 2013 my SUV made a loud noise and wouldn't start. Had it towed to dealership and they replaced the motor. Today when I was driving my vehicle showed "reduced engine power" and slowed to almost a stop. I made it home but not sure if it's driveable now. I'm a nurse and was in home health until this last year, so my vehicle has high mileage. 113,000. But even at that you'd think spending $23,000 on a new vehicle it would last longer then 5 years.
My Equinox began "bucking" one evening on my way home from work. I have changed the oil regularly (every 5000 miles) and was unaware of any issues with this model having excessive oil consumption problems. I brought to my local mechanic- he informed me that there was actually oil in the tailpipe and that these vehicles were known for having oil consumption issues. I arranged to have the vehicle towed to a Chevrolet dealer- I did not want to drive it as it was a huge safety concern with the engine bucking and possibly stalling in traffic. The Chevrolet dealer had it for the whole week and eventually told me it had "jumped timing". joe the service manager at central Chevrolet in West springfield, MA told me they would have to see if there was further damage - ie to the valves. So the next call I get is from the warranty administrator at the dealer- she tells me I need a new engine and that Chevrolet will cover 30% of the replacement - would I like to have it done" I ask her- well you tell me they will cover 30% but 30% of what" she said that my share would be $ 5100. This was not acceptable- a vehicle with 48,000 miles and the engine needs to be replaced. It sounds like Chevrolet knew of the issue with this engine as evident by the numerous complaints and class action online. Had they notified owners appropriately and had the appropriate warning systems in the vehicles then this would not have happened. This has the potential to be a huge safety concern as people use these vehicles to Transport family members to school, work, etc. If these vehicles run this way and even stall in traffic then there is huge potential for serious injury and/or death. I have tried to speak with General Motors directly, but they have not responded with acceptable remedy. Please help the owners of these vehicles get the appropriate help - and to help keep their families safe.ty
During a bitter cold evening, the pvc orifice froze and pressure built up within the engine and forced the rear main seal to be pushed out, resulting in complete oil loss. This happened when the temperature was below 15 degrees F. this is a well know issue with the model but the GM dealership saws that my VIN is not one included with the recall. It does have the same engine as the recall, a 2.4L ecotec.
The contact owns a 2012 Chevrolet Equinox. When the vehicle was started, it would turn on and off. Onstar ran a diagnostic check and found that the engine was defective and needed to be replaced. An independent mechanic stated that the engine was defective and needed to be rebuilt. The dealer and the manufacturer were not contacted. The failure mileage was 139,000.
The engine has been serviced multiple times with no long-term fixes. There are at the moment 127000 miles on the car and I have just been told along with the known issue of the engine eating oil the rod holding the pistons in place is having problems. I have spent almost as much on this engine as it would cost to replace. The engine shakes the car, is loud while idle and has the tendency to jar on the highway. I have not even had this vehicle over 2 years and I purchased from a Chevy dealership thus furthering why I am not impressed and plan to never buy one again.
Purchased Equinox at the end of June with 85,557 miles. Frequently checked the "oil life" percentage. At 25%, the car started making an awful noise. At first it was mainly when I turned to the left. It also made the noise when I accelerated and then gradually it was noisy no matter which direction I turned. The car would lurch when idling at a stop light, even with my foot barely on the brake. It was extremely terrifying. Have this car for less 3 months and this is happening"?" took to monro for an oil change even though the oil life was only at 25%. mechanic was hesitant to do the oil change unless it was 10% or less. I insisted he change it anyway, with synthetic please, due to the noise it was making and how it was acting. I walked away to do kill time when I recv'd a call from him informing me that he would not do an oil change. He went on to explain that the noise it was making was from something knocking (pistons, rod) and if he were to do an oil change, he would be responsible for the engine should it "blow". he went on to inform me that the engine is going to be needed to replaced, it could "blow" in 3 hours or in 3 months. In tears, I asked how much that would (guesstimate) cost and he told me easily $5,000, half of what I paid for the [xxx] car. His last comment to me was, "I would suggest you drive right up to autozone and purchase 4 quarts of oil because you have no oil"!! reallly? my oil light did not come on, my percentage was 25%.... and I'm going to have to have work done to it that I simply cannot afford. I have since discovered there is a class action law suit including 2010-2017 equinoxes. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Chevrolet Equinox. While driving various speeds, the vehicle suddenly shut off. The failure occurred on six separate occasions. The vehicle was towed to andrew Chevrolet (1500 West silver spring dr, glendale, wi) where it was diagnosed that the intake and exhaust solenoid valve were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 39,000.
The contact owns a 2012 Chevrolet Equinox. While driving 65 mph, the check engine warning indicator illuminated and remained lit. The vehicle was taken to a dealer (autry morlan Chevrolet Cadillac, 1901 w business U.S. 60, dexter, mo 63841, 573-232-1561) where it was diagnosed that the cam shaft actuator and the timing chain fractured. The vehicle was in the process of being repaired. The manufacturer was notified of the failure and provided case number: 8-4533589750. The contact was informed to notify NHTSA. The VIN was unknown. The failure mileage was approximately 144,000.
This vehicle (79,000 miles) began stalling as we approach idle and requires it to be put into neutral and restarted - this is a serious safety issue. It is intermittent and there is no engine lights on or codes when checked. It has happened in town, in the country on a highway, and in our driveway. It has had multiple fuel types/brands in it since this started with no resolution. As I did research this issue online, it seems way to common and now I worry that our only reliable vehicle is not something we can count on any longer. Please consider an investigation with a recall to make Chevrolet fix the common issue spanning over several years of the same engine.
Excessive oil consumption leads to chugging, dying & blowing codes. You have to check the oil at every fill up or the actuators & the selenoid fail which then retards the timing & tilts the cam shaft. I was driving home when I felt it power down & almost stall out. There are hundreds of complaints via google on this. This is the 3rd time in 14 months that mine has been in the shop. They need to fix the problem not just bandaide it. It has cost me way to much money & this is a road hazard since you never now when it is just going to lose power.
A D V E R T I S E M E N T S
- Canton, OH, USA