OK, here is the problem. One day the power window on the rear left door stopped working. Additionally, the computer now told me the door was open even though it was closed. There was some power to the door and would lock/unlock via the remote.
Went to the dealer to have it checked out. It turns out that one of the wires in a bundle that goes to the door travels to the door was rubbed enough to sever. This bundle travels through the upright (they called it a B-Pillar) between the drive and rear door. Each time the door was opened it rubbed against the conduit and eventually broke. This was an issue that the manufacturer claims is not covered under the Warranty. So now a design flaw that sets a limit on how many time a door can be opened or closed before it breaks is not covered. The car was in the shop for three days to identify and repair the problem. I had to rent a car for $720.92 which included a rental car ($120). The dealership in order to temper the blow provided a 15.0% discount to arrive at that price. So in essence it would have cost over $900 in total.
So this is geared to the manufacturer, when was it OK to put out a product and not stand behind it. The Engineers decided to save that one inch of wire, few bucks at most, and a rub cushion for the wire bundle, another few dollars (see where I am going with this) so I could pay a considerable price to repair something that should not have broken under normal use. I was not aware that there is a limit on how many times a door could be opened and closed. Perhaps the next feature for the car is a countdown timer for each part on the vehicle to let us know how much time we has left to use it. I know today's vehicles have many, many, really many part and that issues could occur, But not to stand by an apparent design flaw, SHAME ON YOU GM.
A D V E R T I S E M E N T S
OK, here is the problem. One day the power window on the rear left door stopped working. Additionally, the computer now told me the door was open even though it was closed. There was some power to the door and would lock/unlock via the remote.
Went to the dealer to have it checked out. It turns out that one of the wires in a bundle that goes to the door travels to the door was rubbed enough to sever. This bundle travels through the upright (they called it a B-Pillar) between the drive and rear door. Each time the door was opened it rubbed against the conduit and eventually broke. This was an issue that the manufacturer claims is not covered under the Warranty. So now a design flaw that sets a limit on how many time a door can be opened or closed before it breaks is not covered. The car was in the shop for three days to identify and repair the problem. I had to rent a car for $720.92 which included a rental car ($120). The dealership in order to temper the blow provided a 15.0% discount to arrive at that price. So in essence it would have cost over $900 in total.
So this is geared to the manufacturer, when was it OK to put out a product and not stand behind it. The Engineers decided to save that one inch of wire, few bucks at most, and a rub cushion for the wire bundle, another few dollars (see where I am going with this) so I could pay a considerable price to repair something that should not have broken under normal use. I was not aware that there is a limit on how many times a door could be opened and closed. Perhaps the next feature for the car is a countdown timer for each part on the vehicle to let us know how much time we has left to use it. I know today's vehicles have many, many, really many part and that issues could occur, But not to stand by an apparent design flaw, SHAME ON YOU GM.
- John L., North Plainfield, NJ, US