This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a new 2011 Chevy Equinox on July 5 in Ohio. On July 13 I got into the vehicle and upon closing the door the rear window exploded outwards. It left S softball sized hole or larger and the glass was also falling our in all four corners. I called the dealership and explained what had happened and they returned my call 30 minutes later and asked me to bring the Equinox in and they would replace the rear glass under warranty. I'm not sure exactly why this happened as there were not any visible scratches or chips in the rear glass but it does appear that the glass was in some way defective or had been installed incorrectly from the factory. I have found one other person from tx thus far having reported the same issue.
- Medina, OH, USA
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- Medina, OH, USA