Excessive oil consumption. Have had to replace engine within first year of owning. Working okay for a while. Had an oil change in July only drove around 2000 km, as I am a student. Yesterday Dec 9th, car was running rough and loud. Called my local autoshop turns out I had no oil. Ridiculous. He said oil consumption issues are common with the 2011 chevy equinox and advised me to check my oil weekly. He explained that one week it could be a good amount of oil and the next be low or have nothing left. Inconsistent oil consumption also a big issue if you don't know to check regularly and will result in your engine blowing up among other related issues.

We bought my mother in-law a 2011 Equinox a few years ago used and had no issues. Last summer she was told about the oil consumption issue and followed the dealerships directions to a tee but they returned with nothing. On March 13, 2019 she called me to say the cars check engine light had come on and it started running rough at the same time. Thinking it had something to do with the prior oil issue she checked her level. Dip stick came out covered completely in thick nasty unusable oil. After repeated attempts to get a good check she called me and sent me pictures. The oil on the dipstick came out looking like it had been in a muddy swamp and resembled nothing that looked like oil. She was told to get it to the shop the next morning and do not drive it. Dealership is saying the timing chain had cracked something causing the oil to get fowled up. This is all just coming in to me so I'm still very unclear of all the details. Either way an engine should last much longer than 70k miles before any catastrophic failures occur!!!!!!!!! Chevy better make this right!!!!!!!!!!!!

My 2011 Equinox Started with BAD engine noise when I started it. Didn't make anything of it till it was happening more often. went to get a oil change the dealer told me i only had 1 qt of oil left in the crankcase. only had less than 2,500 miles on the last oil change.Now he said IWILL need new pistons and other things witch will cost about $3,200 to fix. I am so mad at Chevy that they know about this problem and are not doing nothing about the problem or at least helping out. Been a Chevy owner all my life now i am leaning to other cars

Back in August of 2017 my car started making a lot of noise and I was out of town. My brothers looked at it and determined there was no oil in the car. The owners manual says there is a warning light that goes off when the oil is low, however when I took it in I was told there is no warning light. Anyway we put in 3 quarts of oil.

When I took it in for the problem the work order says 1 quart low. So oil was changed and they had we do an oil consumption test. Bring it in every 1,000 miles. So when I would bring it in they didn't let me see the dip stick and would ay oh its good but we will add a little oil. So the service man would come over with this big oil can and dump oil in it. I was never sure how low it was and how much they put in. Anyway, at the end of the oil consumption test they said it was normal for this car to burn 1 quart of oil for every 2,000 miles.

So in Dec o 2017 car went back for service. Same thing oil did not register on the dip stick. I was then told there was a notice sent out regarding the excessive oil usage on this car I asked why that wasn't sent out to the consumer and was told we don't send out all notices. OH THAT MAKES SINCE, RIGHT!!! So now I'm at 96 plus thousand miles and due for service I have put in 4 quarts and not gone 6,000 miles. Why hasn't this issue been taken care. Obviously Chevy knows it's a problem and chooses to ignore it.

There is an obvious issue with Chevy 4 cyl engines which Chevy is ignoring. Our 2011 Equinox just quit running and the dealer diagnosed that the engine was not getting lubrication due to low oil. Chevy says it is an 8 THOUSAND dollar fix to replace a 4cyl engine, even though there are hundreds of reported issues just like mine.

The really sad part is that there is no one at Chevrolet that will even return my calls even though a case number has been assigned and a service mgr "Brandon" has been issued the case with notes to "expedite". My wife, myself and the dealership has contacted "Brandon" via voicemail, every day for going on three weeks with not a single return call. To be honest I do not believe "Brandon" exists or at least should not exist as a customer service manager for anybody.

I have also not been able to find any other way to contact anyone at Chevrolet other than the numbers I have been using, the generic number provided by Chevy customer service. The call center that receives the initial complaint is of no help as they are only allowed to follow a scripted process.

I have been a long time Chevy fan, but this "customer service" experience has been one of the most irresponsible displays of poor customer service that I have seen. The fact that they recognize an inherent problem and then leave their customer hanging with an exorbitant repair bill is deplorable, and then to ignore them all together is a whole other disgrace.

So, I'm assuming you're here as you're trying to find an answer to the oil consumption issue with your car. Let me tell you I will NEVER buy a Chevy (or an american car) again EVER!!! These issues started at 78,000 which was 3k past the extended warranty I purchased when i bought the car new in 2011. I change my own oil every 5,000 miles. It would use a quart every 2,000 and was told it was normal this was at the first few 1,000 miles I owned the car and let it go. Fast forward to February 2016. Backing out of my driveway my entire car stalled out and the check engine light came on. Restarted the car and had no problem. I took it to a shop and they said something about the oil flooding the engine and had to pay $800 to flush out the engine.

Exactly one week later the check engine light came on AGAIN! I took it back to the shop and wouldn't you know the catalytic converter went out as a result of the engine issue and that was covered under a special warranty. So tell me GM you cover the converter knowing about the engine issue but don't issue a warranty for the $800 repair that caused the issue.

So I thought fine I'll fix it as i just bought a new 2017 Hyundai Santa Fe (which is fantastic) and like only having one car payment. Let's jump to March 2016. I was driving and my engine started sounding like a diesel truck. I checked the oil and had nothing on the dipstick. It was 2 quarts low on oil. I took it to a shop and they said it needed more oil. I asked how was it burning the oil to fix the issue and they couldn't find the issue.

Over the next year I was searching to find the issue and finally found out there was an extended warranty due to the oil consumption. (Oh, now you offer an extended warranty for the issue! close to when cars are at the 7 year purchase date. Very convenient if you ask me.) I took it straight to the GM dealer where I was told I needed to do an oil consumption test. I had to go back every 1,000 miles for 5,000 miles before they finally agreed to fix it. The first 1,000 it only burned .25 quarts which I knew was wrong. On the 3rd - 5th I was burning over 1 quart every 1,000 miles. I have a feeling they overfilled the oil on the first change which is why it threw the consumption off. In 6 months I would be over the 7 year purchase and my car had 99k miles at the time so I drove the sh*t out of it to get the warranty coverage before the miles or purchase date expired.

I feel bad for anyone who discovers this issue and had 4,000 miles or less having this issue and needing to take the car in as I know they would do the test and then right when you're over the miles say screw you. Anyway, they finally agreed to do the repair and it took 8 days to have them fix it. I just got it back a week and a half ago and I've put 600 miles on it. I'm going to check the oil this afternoon and see where it is. I also had a 2012 ford and had issues as well. I will NEVER buy an american car again. Sorry for the long rant and good luck in your quest to find a solution.

Update from Nov 3, 2017: I've been watching the oil consumption like a hawk and seems to now be within the GM guidelines of 1 quart every 2k miles (which I still don't agree with). I have noticed that now sometimes when I come to a stop the engine struggles to "breathe" causing it to leach forward. I'm willing to bet this is due to the fact they had to take the entire engine apart. I can't wait until until the car i want comes out so I can trade this P.O.S. in!!!