This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First Equinox owned - GM replaced engine at no cost to me. Thought it was safe to purchase another Equinox. Own a 2011 Chevrolet Equinox fwd 2.4 liter engine. Excessive oil consumption; stalling while at stoplights, etc.; engine light comes on frequently; multiple wheel hub assemblies replaced; wiper transmission replaced; clattering noise within engine that cannot be fixed per mechanic; stablitrak and ABS lights on; limp mode several times. Have spent many hundreds of dollars to fix. Going to GM for complete engine replacement. 126,600 miles at present. Purchased 9/8/2016 with 80,437 miles.
While driving, the check engine light came on and the car died in the middle of the road. Had to coast to the side of the rode. Restarted drove another 2 miles and it died again. Got it to keep running although it tried to die and took to dealer for repair. This car is a death trap. With all of the complaints, can't figure out how Chevy can continue to allow this to happen. I assume when someone dies because of this issue, they may do something then.
Encountered an issue where the car would randomly shut the engine off without any type of light or warning. This happened for the first time a week before we could get it to the shop, in that week it happened 8 times. One of these times was while moving and my wife were nearly T-boned on a highly congested road. My wife began getting extremely anxious when she had to drive the car and scared it would die on the interstate.the Chevy dealership said this was being caused by high oil consumption, this was news to us because the car had not notified us of that at all (no oil or check engine lights) and we were at about 3K since last oil change with full synthetic (70K total miles). The dealership then went on to say that the piston rings and pistons need to be replaced for $4,200. I googled '2011 Chevy Equinox piston rings' and one of the first results was 'special coverage adjustment 15285D' for excessive oil consumption caused by the pistons and rings. I asked the dealership why he never mentioned this and he said it didn't apply to our VIN but he didn't know why. After a back and forth of 'that makes no sense, it's the exact issue' and 'I don't know it's above my pay grade' he eventually said 'based on the VIN your car wasn't built with the same parts' which I realized after calling the GM customer service line directly was a lie. GM told me that my car was covered until November, 2018 (this happened July 19) because GM did the service adjustment out to 7 yrs/120K miles. GM told me she is up-channeling our case to see if GM will pay for some of it, still waiting to hear back.
My husband, newborn baby and I were driving on the highway when the vehicle suddenly slowed and then stalled in the middle of traffic. This occured every time my husband used the brakes. Luckily we managed to make it back home safely. The vehichle constantly needs oil and then it died for the last time about a month ago as we pulled into a family members driveway.
My vehicle ran completely out of oil. There was no indicator light to warn me there was low oil. There was never indication oil was leaking as it did not appear on my driveway. I have to replace the entire motor.
- Mora, MN, USA
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I've had this truck for a little over 2 years and when I first got it there was no ticking noise then made a year ago I noticed the ticking noise. I took it to a Chevy dealership and was told that it was normal for the model. It began to stall so I took it back and was told that the O2 sensor was the cause. Later on that day the ticking began to get louder and then as I came to a complete stop and raised the hood oil was spraying every where. Had it towed to the shop for them to tell me that the timing chain had been slapping up against the valve cover and had cracked the cover so that's why the oil was spraying every where. He also told me that the engine in my truck was defective from the start and that Chevy knows about this. So now I'm stuck trying to find a motor for a truck that I'm still paying notes on and can't drive. The fact that Chevy knows about the problems with the timing chain, the cam sensor and the oil consumption and is not held accountable for the damage to our vehicles is crazy. I come from a Chevy loving family and ive always owned one and but now I'm looking for something else because Chevy doesn't stand behind their products anymore and yes I always change my oil on time and all of my maintenance has been done on time.
I have had all recalls done on this car. Have had basically everything but the engine replaced. It runs like it is a semi. Stalls at stop lights. Has died twice while driving it - and would not start again even in neutral. I am afraid to drive it because it could stall out when going through an intersection. I keep the oil changed regularly. I don't know what else to do. I can not afford to replace the engine - I still owe on my car loan on this car. In all the 40 plus years I have driven cars, I have never had this much trouble with a vehicle. I can understand having to do something every once in awhile - like transmission, etc. I have spent over $3000 on different "fixes" that havn't fixed it. I am usually a Chevrolet person, but I am not going to buy a Chevrolet again.
The motor hade 80,000 mile on and blow all the oil out just as the 2012 Equinox did and now I have no motor.gone down the road about 55mph. On hwy. 55 in montrose mn.
I bought my 2011 Equinox with 45K miles, 1.5 years ago and have had many problems. Had to change the exhaust manifold, muffler and now I am having power issues. The car will stall when idling and lose power when driving. I had my 3 children in the car and when making a left turn at an intersection I lost all acceleration. Thank god there was not a car coming, because we would have been seriously hurt for it is normally a busy intersection. I still owe a lot of money on the vehicle and I am scared to drive it. This problem occurs often and I was told to change the cam shaft, which I did to no avail.
The contact owns a 2011 Chevrolet Equinox. While attempting to park, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to curry auto center (2906 E Buick Cadillac blvd, bloomington, in 47401), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000. The VIN was unavailable.
Leak in rear main oil seal. Expensive repair due to labor. Same problem shown online with this make, model, and year. Casts doubts on quality of american automobile manufacturers. GM should issue recall.
I have had my SUV worked on 6 different times due stalling, loosing power, cutting out, and not wanting to accelerate. They replaced the throttle body updated the computer replaced air filter, etc. Worked for 2 weeks and now is still having this problem.
The contact owns a 2011 Chevrolet Equinox. While driving 20 mph, the engine stalled. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 122,000.
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle consumed too much oil. The vehicle depleted a quart of oil every 1,000 miles. Also, without warning, the vehicle would decelerate and lose power. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 80,000.
The contact owns a 2011 Chevrolet Equinox. While driving various speeds, the contact heard a loud abnormal knocking noise under the hood of the vehicle. There were no warning indicators illuminated. John North Ford, Inc. (3002 us-50, emporia, ks 66801, (620) 343-1700) diagnosed that the vehicle was burning oil too fast. The dealer added oil to the vehicle, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 113,000.
The contact owns a 2011 Chevrolet Equinox. The contact stated that there was excessive oil consumption and the oil level warning indicator failed to illuminate. The contact stated that there were no leaks or other evidence of an oil leak. The contact also stated that there was no smoke coming from the tailpipe. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The approximate failure mileage was 100,000. The VIN was not available.
When the can starts it sounds like a diesel.some thimes the enison will turn over and over and I have to turn it off the try to start it than it will start.the car will die in the midel of the highway. Some thime I have to pump the gas to get it going like it just ran out of fule.
My car is consuming huge amounts of oil before it is time for an oil change. I am putting oil in this car at least once a week. I let Chevy know of this issue but they said that there has not been a recall for this problem. I only drive to school and work which is only a 15 mile round trip. This is ridiculous!!
Excessive oil consumption with less than 1000 miles on this oil change I heard ticking noise from under the hood so I checked the oil to find that there was none on the dip stick, I added 3.5 quarts. Whats so bother some for me is that there was no warning light. There was a recall on these SUV's for that vary problem but it expires at 120000 miles or 7.5 years which ever comes first all other recalls are 120000 miles or 10 years except this one, what would have happened if I was on a long trip with the family ran completely out of oil, car dies on expressway without any warning then what.I did take it to the dealer & service was the one that told me about the 7.5 years. This car had a comprehensive carfax report with dealer maintenance being done since the car was new. No mention of the excessive oil consumption. That was the reason that I purchased
A D V E R T I S E M E N T S
- Manton, MI, USA