This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It started making a loud noise like a diesel engine and it will just cut off for no reason. I keep up all my maintenance it has low mileage. It was in motion when it cut off and I almost hit an 18 wheeler.
I had the oil consumption test done at thomas Chevrolet in media, Pennsylvania due to oil being low. Followed up every 1,000 miles and the oil was always 1/2 qt or more low. On December 3, 2018, I had my oil changed and they said there was no issues with the oil. The mileage was 71,392. I brought it back for an oil changed on March 14, 2019 with the mileage being 73,996, which is only 2,604 miles later. The service advisor told me that my engine was destroyed. The timing chain broke and destroyed my engine! how does an oil consumption issue go from you have and issue with your car burning oil to no there are no issues with oil consumption"??? I could have broken down on a highway with this issue! they told me there was nothing they could do but replace the engine for $8,000 but no guarantees! I couldn't afford to pay $8,000 so I had my car towed to my house where it has been sitting ever since. How can gmget away with this" even the generalmanager told me that GM know about this issue and won't fix it!
I started having issues after a couple months of buying my vehicle. My RPM would sputter and I would always check my oil and it would be a quart low. This went on for months and I continued to drain money into my vehicle with buying oil. I replaced seals thinking it was a oil leak and it wasn't it. My engine finally was just shot so now I'm out of a car and owe money on it still and don't have the money to repair my vehicle. I am very upset with this model of vehicle bc I did research on it and a lot of compliants on this car burning oil. Crazy that no one is doing anything to fix the issue. I guess Chevy is crap now and just want to loose customers. I won't be buying a Chevy again and will not recommend
I was driving home from work on hwy 35 outside of dresser, wi and the car dash lights suddenly lit up and the car made a loud rattle and smelled like burning oil. There was no warning. I was 2 miles from home so I came straight home. We checked the oil and added 3 quarts of oil before taking it aproximately 2 miles to our mechanic. They checked the engine and confirmed the rattle was deep in the motor and the motor had blown. After inspection, they found that a small port in the intake manifold was clogged. This caused a pressure build up and the rear seal to blow. We were also then told they had been seeing a lot of this problem in Chevy Equinox models. We had to replace the motor for a total cost of $5750.51.
- Osceola, WI, USA
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Twice in one year the timing chain guides broke causing motor damage and the car to stall while driving on a major highway almost causing a major accident both times.
The contact owns a 2011 Chevrolet Equinox. While driving at low speeds, the brake pedal was applied; however, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that the fuel pump, camshaft, and battery needed to be replaced. The local dealer and manufacturer were not contacted. The failure mileage was 80,000. The VIN was not available.
The contact owns a 2011 Chevrolet Equinox. Upon purchasing the vehicle, the contact stated that it burned excessive oil without warning. The contact received an unknown recall notice regarding the oil consumption and took the vehicle to joe holland Chevrolet & imports (210 maccorkle ave sw, South charleston, wv 25303). The contact was informed that the vehicle was previously repaired per the recall by the previous owner. Due to the oil failure, the head gasket blew out in the engine. The independent dealer that sold the contact the vehicle agreed to replace the engine for $3,000. After the engine was replaced, the failure continued without warning. The manufacturer was not notified of the failures. The vehicle was not repaired. The failure mileage was 150,000.
Car shuts off on its own, I recently took it to get it diagnosed and didn't show anything was wrong with the vehicle. No engine light is on, nothing seems out of the ordinary, just that its starting to shut off on its own out of no where and looses power. I will be at a stop light and I would accelerate but as I accelerate the car shuts off. Also, its happed on the freeway during traffic times, when its heavy in traffic and requires me to stop for a while and then accelerate it either looses power or shuts off.
At red light, my car cut out. Wouldn't turn over. Had it towed and my mechanic said it was timing chains, which affected engine. Checked 8 of 16 valves that were bent, along w/8 rocker arms cracked and torn off. $4000 to fix this issue, money I do not have. Mechanic said GM knows about these issues and refuses to do a recall on this issue that has been going on for ten plus years.
Engine is using 1 quart of oil every thousand miles, I purchased it from West Chevrolet in alcoa tn I have been spending lots of money trying to keep oil in the engine for two years. Since 7/24/17
I just recently bought a 2011 Chevy Equinox lt AWD, and soon after I began driving it, the check engine light came on with code P0420 catalyst system efficiency below threshold. Chevy had issued special coverage adjustment 15810 in August 2016 with regard to the catalyst system, but the mileage was over the coverage limit of 120,000 when the sca was issued, and Chevy won't cover the issue now.
My 2011 Chevy Equinox has had a lot of problems, I got the car with 49,000 miles about 3 years ago. I had to replace the timing chain already due to excessive oil consumption. Now my catalytic converter is bad due to oil consumption. My car now has around 130,000 miles and I seen there is a class action suit for the 2011 Chevy Equinox for excessive oil consumption. It also poses a safety risk as it can cause engine failure while the cars are in motion. There are times I add a whole quart of oil and 3 days later I hear a ticking noise and my oil is completely gone. My car conks out at stop signs once in a while, it takes time to accelerate. Also my passenger side seat belt does not work it's stuck to the point where you can't use it.
I bought the car and drove it for a couple weeks. About every 200-400 miles I would have to add oil. Sometimes when checking the dip stick there would be no oil at all on the dip stick. After week 3 I was driving and the reduce engine power came on. I had it towed 360 miles to the dealer I purchased it from and was told the engine is junk and something in the timing chain had failed. The dealer won't stand behind the vehicle one bit and neither will the factory so now I'm stuck with a car that doesn't run and have to purchase a new motor.
A few days ago after work I stopped for gas and took a different route home. I live in a city with traffic so I idle a lot. While stopped, my 'service stabilitrak' and 'engine power reduced' came on. There was no where I could go but up the expressway. Once I sped up, the car proceeded to turn off. Luckily I was able to pull over onto the shoulder on top of the expressway. After that, the car wouldn't turn on anymore. After about 30 minutes, everything started flickering and then it had no electricity running at all. Not even my emergency lights. This was really scary because ppl are driving really fast next to me and and it was already night time. I finally got help and had it towed the next morning. The key was stuck in the ignition but still no sign of life until after it was towed. I can't afford to take it in just yet but I am extremely scared to drive it as I am a single parent with no family in this new city.
The vehicle was louding while running, I brought the vehicle to a local trusted mechanic. Upon inspection he determined that the manifold had a large crack in it causing excessive fuel consumption and the engine being loud. In discussing the issue with the mechanic he advised me that he fixed the same exact issue, cracked manifold, with another customers vehicle (same make and model 1 year newer). I called Chevrolet's customer service department and they basically said they are not aware of any issue with the manifold.
After having failing O2 sensors and catalytic converter replaced (under warranty), now the exhaust manifold is cracked and needs to be replaced (not under warranty). The O2 sensors and catalytic converter are attached to the exhaust manifold - could their failures be why there is a crack in the exhaust manifold!"!" my vehicle was making a very loud clattering sound when starting that would go away after a few minutes. I took it into the Chevy dealership to have it looked at, they say the exhaust manifold is cracked, and exhaust is leaking out. At times I could smell exhaust from the inside of the vehicle. Only 110,000 miles on the vehicle.
Shortly after I financed the vehicle it started having issues while idling, if I idle too long it will start to shake and will shut down. I have poured money into fixing the vehicle and spent the last two 3 years trying to fix the original issue of it shutting down. I will lose throttle in the gas pedal and it will just turn off out of nowhere while I'm driving away from my home. It seems to not like when I idle or drive slow when I'm on the freeway I have to make sure I'm driving fast the gas pedal keeps throttle if I drive too slow it's a risk for it to starting to shake and shut down again. While trying to find the cause of the problem mechanics have found parts that were years past due of needing replacing. So while they thought that that was the cause of the problem and it looked possible with a condition it was in every time we would think that we have solved the problem until the next day when I try to drive my vehicle and it does the same thing. I have been through five mechanics trying to solve this issue and it is becoming a nightmare not even the dealership could figure it out.
Took vehicle to repair shop for codep0420. Replaced catalytic converter. Car is 2011 with 98 plus thousdand miles. Found out that this is covered under revised 15810-03. Since it was not done at a dealer, I am unable to recover the costs. If this revision was donejuly 2018, how can GM only allow for vehicles repaired prior to August 31st, 2017 be allowed reimbursment? please advise.
A D V E R T I S E M E N T S
- East Canton, OH, USA