This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First time owner of this vehicle. The end of June, 2014 began noticing that the gps would not save destinations when traveling, would have to reenter address anytime the ignition was turned off and back on. Shortly after this, the clock stopped working, when the time was corrected, if would reset after ignition was turned off and back on to the incorrect time. The bluetooth also began randomly disconnecting and would not connect anymore. Sept. 24th, the vehicle was brought to dealership where purchased to see what was wrong. Owner was told the entire navigation system would have to be replaced, for quoted $1300. Owner not satisfied, was told that it was a defect from the manufacturer, and that there was bad wiring. Owner feels that GM should cover the defective part. If bad wiring exists, this could be a safety hazard. Owner also found service bulletin pi-0285-D, which was consistent with the problems that had been occurring. Due to the fact that the owner did not purchase an extended warranty, GM will only cover a percentage of the cost to replace the defective part.
2011 Chevy Equinox navigation unit defaults to Washington and clocks resets hours off regular time everytime you turn on the car. Others complaining about same problem and supposedly dealers have a nav software update for a fee. I believe consumers shouldn't pay for a fix on a widespread defective product. Same problem reported on GMC terrain.
- San Diego, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Concord, NC, USA