This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Equinox. While driving approximately 65 mph with the windshield wipers engaged at the highest level, the windshield wipers failed. The contact was unable to see in front of her and had to roll the driver side window down to see the road. The contact exited the highway and drove the vehicle to an independent mechanic who diagnosed that the ball popped out of socket on the windshield mechanism. The mechanic popped the ball back into the socket. The windshield wipers worked as designed; however, the contact did not use the wipers at the highest level. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000....updated 02/19/16 updated 03/03/16.
After only 5 years of use, I believe that the blender door has stuck in the closed position and the front and driver-passenger side windows have fogged up to the point that driver cannot continue driving. This is a very serious situation that needs to be addressed as soon as possible to prevent a serious accident. Vehicle was moving while on a city street.
3 weeks after purchasing this vehicle from a used car lot, the wipers stopped operating while in use. The motor was working properly, however my mechanic found that the wiper transmission had failed. He stated that in his opinion, this is a common issue due to the fact that the local Chevrolet dealership had several of this part in stock. This repair was not covered under the 90-day warranty provided by the dealership where I purchased the vehicle. I believe I should be reimbursed by the manufacturer for this repair, which totaled $367.35 (receipt available upon request) and an investigation should be conducted on these wiper transmissions as this is a serious safety hazard. In researching this issue online, I have found that others have complained of the same issue on the 2011 Chevrolet Equinox.
I was driving home from work in a very bad rain storm on route 9 in newington ct going southbound (please check the weather for that day around 5:10pm). This is a highway where cars were traveling probably between 50 ? 60 miles per hour during rush hour traffic, when the windshield wipers just stopped working. I was driving blind down a major highway in poor weather conditions. I was lucky enough to barely find the breakdown lane while falling off the road periodically as I could not see where the roadside was. I slowly worked my way on to the exit 29 ramp so I could sit until help arrived. The dealer replaced the motor. Over the course of four months, the heating mechanism that controlled the direction of the heater, and throttle body were replaced. The first incident with the heating was discovered during a cold winter morning as the consumer was driving and the defroster was not providing any heat to clear the window. The second incident occurred while driving to work as well.
While driving on interstate, windshield started to fog switched heat control to defog windshield and it did not switch, as visibility was reduced I was nearly involved in an accident.the defrost system still does not work. There was a recall for this same problem on 2010 models. Contacted dealer and estimate was at least $400 to replace a $21 part vehicle warranty is expired. This is another GM safety issue and there should be a recall.
A D V E R T I S E M E N T S
- Whiting, NJ, USA