This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defrost not working and instrument panel fades or completely goes out... I went to my local heritage Chevrolet dealer in chester va. 23831.. I was told there was not a recall on my vehicle... but they would hook it up and do a test to determine the problem... at the cost of $170.. I told them my vehicle was on the recall for the visibility #09V489000 software instrument panel/ FMVSS 103 & 101.. I told them forget it I should not have to pay for a recall and left....
While driving in a storm, the windshield wipers stopped working. I had to pull over and wait out the storm, too dangerous to drive. I took the car to a Chevy dealership and they said that they needed to replace the motor for the windshield wipers. It was not under warranty and cost me $400. The consumer found recall 14V447000 (seats) because the seat had dropped to the floor, the dealer stated it was not for the 2010 model. Updated 10/05/15.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the instrument panel, defroster and heat malfunctioned intermittently on multiple occasions. The vehicle was taken to an authorized dealer who checked the fuse and diagnosed that the radio needed to be replaced. The technician was unable to determine if there was any potential electrical issues within the vehicle. The contact was not included in NHTSA campaign id number 09V489000 (visibility). The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the defroster would not clear the windshield. The vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the issue but informed the contact that the VIN was not included in NHTSA campaign id number: 09V489000 (visibility). The approximate failure mileage was 86,000. Updated 03/12/14
The contact owns a 2010 Chevrolet Equinox. While driving approximately 65 mph, the contact noticed that the defroster was not clearing the windshield. The vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. The contact referenced NHTSA campaign id number: 09V489000 (visibility:defroster/defogger system) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 15,000.
- Cimarron, CO, USA
Search CarComplaints.com for these popular complaint phrases...
Wipers stopped working suddenly while traveling on freeway in heavy rain. Managed to move to right hand lane and exit freeway at the next exit but visibility was nearly zero. I took my car in for service and the dealer replaced the wiper transmission. On review of the failed part I could see that one of the plastic inserts on the ball joints had failed/deformed allowing the linkage to separate. Dealer suggested that this may have been a result of winter usage where the blades were frozen causing high loads on the joints. Repaired parts were kept by dealer and were to be returned to GM for warranty review.
I bought a 2010 Chevrolet Equinox in July of 2010. It had 5,500 miles on it when I started seeing patches of thousands of tiny cracks on the windshield. You could only see them when the car was facing the sun. I washed the car all summer myself, and I was very careful. I took it to the dealer, and he pointed out that it covered the windshield and all the side and back windows. It looks like someone sanded all the windows with a fine sandpaper. He said that he has seen this many times before, but GM will not do anything about it, because they say it is not a defect. They said the cause is frequent washes at touchless car washes, or some mileage. GM knows they have a problem, because they put out a service bulletin on it. It is #00-08-48-005D. It covers 2011 and prior GM passenger cars and trucks. It says in the bulletin that the repair will require replacing all the glass on the car. When you drive into the sun, the thousands of tiny cracks blind you and sunglasses don't help. They said as a gesture of good will, they will replace the windshield, but none of the other glass. I am stuck with a car with 6500 miles on it with defective window glass that GM says is too bad, but it is not covered under the 3 year or 36,000 mile warranty.
Just one day there wasn't heat on my 2006 Chevy Equinox with 50,900 miles. Without heat frost could form on the windshield and block visibility. A quick check on the net indicated a common problem (latent defect?) that the stub to the actuator on the temperature blend door breaks off. I took it to a Chevy dealer and it took them 8.5 hours to replace the temperature blend door.
The contact own a 2010 Chevrolet Equinox. The contact stated that the chrome on the dashboard impaired his vision due to glare on the chrome knob which could potentially cause a crash. The dealer stated their was no alternative part to replace the knob; therefore, there was nothing they could do. The contact stated that the manufacturer should recall the design of the vehicle. The failure mileage was 18,338.
The contact owns a 2010 Chevrolet Equinox. The contact stated when the sun was shining on the chrome latch of the storage compartment over the dashboard, the glare from the sun would obstruct the contact's view of the roadway. The dealer advised the vehicle was designed in that manner and there was no repair available for the failure. The failure and current mileages were 2,472. Updated 09/09/10. Updated 09/10/10
A D V E R T I S E M E N T S
- Chesterfield, VA, USA