This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for the rear tire inspection, the dealer diagnosed that the timing chain needed to be replaced. The dealer replaced the timing chain; however, the failure recurred with the check engine warning light illuminated. The vehicle was then taken to Matthews-Hargreaves Chevrolet (2000 Twelve Mile Rd, Royal Oak, MI 48067) and diagnosed with rack and pinion, cylinder misfire, and catalytic converter failure. The dealer informed the contact that the rack and pinion and catalytic converter needed to be replaced. The vehicle was not repaired. Additionally, the windshield wipers failed to operate as needed, and the vehicle would remain on after the key was taken out of the ignition. The manufacturer was made aware of the failure and reimbursed the contact for the timing chain replacement. The failure mileage was unknown.
The contact owns a 2010 Chevrolet Equinox. While driving 45 mph, the windshield wipers seized. The contact had to pull the vehicle over to the side of the road until the rain stopped. The vehicle was taken to ballas Buick GMC (5715 central ave, toledo, oh 43615, (567) 202-1198) where the windshield wipers were repaired, but the contact was unaware of the diagnosis. After the repair, the windshield wipers failed to function at the highest speed. The vehicle was not taken back to the dealer for further diagnostic testing or repairs. The manufacturer was not notified of the failures. The failure mileage was 125,000.
While driving in a storm, the windshield wipers stopped working. I had to pull over and wait out the storm, too dangerous to drive. I took the car to a Chevy dealership and they said that they needed to replace the motor for the windshield wipers. It was not under warranty and cost me $400. The consumer found recall 14V447000 (seats) because the seat had dropped to the floor, the dealer stated it was not for the 2010 model. Updated 10/05/15.
- West Haverstraw, NY, USA
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- Southfield, MI, USA