This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet Equinox. The contact stated that after parking on a steep incline with the gear in park and the engine running, the vehicle started to roll backward and ended in a neighbor's front yard West of the driveway. The vehicle was not damaged but as the contact attempted to enter the vehicle, she was dragged backward and sustained injury to the arms and legs. The manufacturer was not notified of the failure. The failure mileage was 25,000. Updated 01/18/12
I have a 2010 Chevy Equinox that has a hard shift between 31 and 48 mph. I have taken it to the dealership 8 times and still no fix. The GM engineer for the ok area came down and drove it less then 5 miles and said he thinks it is my driving habits. Took it back and the GM area rep drove it less then 5 miles and said it was normal for the 6 speed transmission to do that. I can not get the dealership to do anything because GM says it is ok.
The contact owns a 2010 Chevrolet Equinox. The contact was driving 15 mph and down a steep hill when the gear failed to engage. The contact had to abruptly depress the brakes repeatedly in order for the gears to respond. The contact stated that the gears would only shift from first to third, but not shift into any lower gears when attempting to decelerate. The vehicle was taken to the dealer who advised that they were unable to duplicate the failure. The computer was reset yet the failure continued to recur. The manufacturer was not made aware of the failure. The failure mileage was 27,000. The consumer stated the vehicle would not shift into lower gear, most of the time. Updated 10/24/11
While driving on level pavement at 65 mph, with my cruise control on, all of a sudden, the vehicle downshifted 2 gears, and the tach rose to 5300 rpms. I tapped the brake pedal, and it disengaged the cruise and proceeded in a normal condition.
I own a 2010 Chevy Equinox ltz. I purchased the vehicle in April. Soon after we noticed a definite clunking sound when the car shifted from 2 to 3 gear, around 3000 RPM. It only happens occasionally. I have found others with the same problem. Is GM going to look into this particular problem?
- Wrightstown, WI, USA
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Since the purchase of my 2010 Chevy Equinox I have been experiencing rough shifts (clunks into gear) when the vehicle shifts up into 3rd gear. I took the vehicle to the dealer and they couldn't find anything wrong but went ahead and flashed the ECU. The vehicle worked fine for about 2 weeks then began to do the same thing again. At times it clunks so hard it feels like you have hit something. There are many complains on edmunds about rough shifts up and down gears. There is also another complaint on here. GM needs to fix this issue or replace my transmission.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the vehicle hesitated when she shifted from second to third gear. She noticed the problem since the vehicle was purchased. The dealer was unable to duplicate the failure and stated that it was normal. The contact felt that the problem was a safety hazard because the vehicle hesitated in heavy traffic and almost caused several accidents. The failure mileage was 12. The current mileage was approximately 3,600.
On 09/04/09 I bought a new 2010 Equinox and within 3,000 miles I began experiencing significant shifting issues and rough idling/stalling at stops. On 01/08/10 I will be taking the vehicle to the service shop for the 4th time in 60 days for these problems. Very concerning is that every time I have taken the vehicle in for service a new GM service bulletin exists for these problems. However, GM is not proactively addressing these known issues with buyers. Rather the onus has been put into the buyers hands. Why if they know a problem exists are they not obligated to contact buyers? there are a significant number of others experiencing these problems you will find on the web, ie edmunds. The following is a chronology of my experience: #1) 12/08/09-2,561 miles: Car hesitating badly when accelerating, vibrating bad at idle with S intermittent stalls. GM bulletin 4469G-metal shaving left behind in the tranny. Replace oil, replace actuator solenoids due to debris build-up. #2) 12/15/09-2,713 miles: Rough idling/hesitation. Replaced oil like before, no debris. Service bulletin for ECM update for tcm and PCM. Service tech told me that they had several other buyers experiencing these problems. #3) 12/22/09-2,939 miles: Unable to merge onto thruway and get up to speed do to bucking and vehicle not accelerating/shifting. Almost involved in accident trying to merge and gain speed. Bucking at stops and stalling. Service code P0011 found in computer for intake position system failure. Needed 2 cam shaft actuators again. Replaced oil & filter. 01/08/10-~3,900miles: Continued rough idle. Poor/hard shifting/hesitation to shift especially in 3 & 4 gear. In 3 & 4 engine sounds muffled and struggles to gain speed as if the tran is up-shifting too quickly. When up-shifting in higher gears it hesitates and then jolts. In summary, I am taking vehicle in for the 4th time, same problems. Nys lemon law being considered. Each time I have lost vehicle.
A D V E R T I S E M E N T S
- Desoto, IL, USA