This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took the Chevy Equinox to the Chevy dealership to have the oil changed. The House Technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a Multi-Point Vehicle Inspection. This is their findings: #1-1010: INSPECTIONS INSPECT/CHECK inspect due to customer request Inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is visual and at this time. Unit looks unsafe and unstable to drive due to rear under vehicle rust. l would recommend to park the unit and get alternative transportation and replacing the vehicle due to rust. Customer has been advised of our findings. I called GM and reported the problem. They couldn't do a buyback on the Equinox. I filed a complaint with BBB AUTO-LINE, they closed the case said the vehicle was to old. GM said the Equinox came from up north, and since I live in Arkansas the climate change made the vehicles frame rust rapidly due to the moisture. The emergency brake cable, and control arm is rusted into. The vehicle went from excellent condition to unsafe to drive in one day. Their was no visibility of rust in December2022.
I had my Equinox repaired under the recall for oil consumption, yet it is still burning oil. The heat and ac are not working properly, to get heat I have to turn the dial back and forth and maybe it will work most of the time I have to drive about a half a mile for it to blow heat. The ac is just not working at all. The info panel in the center of the dash will go out and come back on later. While driving, the car will just slow down like I'm not pressing the accelerator at all. The transmission seems to get stuck in a gear causing the rpms to rise and stay until I take my foot off of the accelerator. The car makes a clicking sound when turning. It shakes at 60 mph. Also I have replaced headlights 2 times in the last year.
I bought the car 2 years ago, in which the vehicle had/has nonconformed issues since the immediately after the sale of purchase. The car has been in the shop (and is currently there) for 2 years. I have been paying for my own transportation(lyft, car rentals, etc) in addition to my car payments for over a year.
Alot is going on with my 2010 chev my exhaust pipe crack and I was told that is a real problem with Chevy's my car is consuming way to much oil I constantly have to get oil changes. My driver side head light keeps going out I'm changing my head light 2-3 times a year. I replaced my spark plugs and coils a few months ago and my car when I'm driving it will stop and the wheel will lock up while I'm driving it.
- Tonawanda, NY, USA
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The contact owns a 2010 Chevrolet Equinox. The contact stated that while driving at approximately 70 mph, an abnormal noise was coming from outside the vehicle. The vehicle was taken to the dealer where it was diagnosed that the front wheel bearing assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 69,000. The VIN was not available. Updated 4/20/15
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- Heber Springs, AR, USA