This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was having rough idling and intermittent stalling at stops starting about a week ago. Stalled at light yesterday and couldn't keep it started; happened to be across the street from dealership. Shop indicated it was due to late oil change (low and dirty oil). Only potential issue identified was the cam shaft actuators sticking but indicated there were no bulletins or recalls and it was just from the late oil change. Upon further research, I have found a lot of information indicating there have been a lot of stalling and actuator issues with this vehicle and there really would be no reason at all my oil would be low of course (last oil change had been 7000 miles ago - I commute to work daily so the miles add up quickly). I'm definitely anticipating further issues but so far since yesterday, just the oil change has improved the rough idling and no stalling yet. With the number of complaints I've seen on line (and even my co-worker guessed I had an Equinox when I described the issue because he has had 2 actuator replacements and timing chain replaced), I'm finding it very hard to believe the dealer didn't know these issues are out there.
When starting the vehicle at any time the engine idles very rough and rpms fluctuate significantly enough that it shakes the vehicle. Engine noise is very loud, even for a small direct-injected engine. When driving the throttle is slow or jerky to respond and the engine noise increases. At different rpms a rattling sound comes from the engine compartment, as though something is loose and will fall off. I have had this vehicle at our Chevy dealer several times for this issue and most recently for the vehicle not shutting-down when powered off. The high-pressure fuel pump was replaced based on GM bulletin but nothing was done about the loud and obscene engine noise. Dealer stated this was normal operation although bulletins exist in GM system for timing and valve-train issues and repairs. I am concerned that the engine will simply quite one day under normal operation. Planned obsolescence at 100,001 miles? I will be taking the vehicle to another dealer very soon to try an remedy the situation and understand my concern and work with me to correct issues.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the check engine light illuminated and the air conditioning failed. In addition, the contact stated that the engine fans would continue running for 20 minutes after the vehicle had been powered off. The contact took the vehicle to the dealer who informed the contact that they were unable to duplicate the failure. The contact took the vehicle to a second dealer and was told that the heating center was failing. The contact spoke to the manufacturer in regard to NHTSA recall campaign id number: 09V489000 (visibility: Defroster/defogger system) but the manufacturer advised that the vehicle was not included in the recall campaign. The failure mileage was unknown and the current mileage was 15,000.
I was driving down the road and the car was jerking back and forth like I was hitting the gas and brake over and over. I stopped at a stoplight and the engine made another jerk and then died. There were no engine lights or faults. I started the vehicle again and immediately died again. I started it again and was able to drive for about another mile before I was stopped at a stoplight and died again. It did this two more times before I reached home. I had the vehicle towed to a GM service center. They acknowledged this wasn't the first issue with this model of vehicle which is an actuator problem. They recommended I change the oil more frequently which I did but less than a year later the vehicle again experienced the same issue. Another service center acknowledged it was a common issue but that they can only replace the actuator if it has failed.
- Royal Oak, MI, USA
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During idle from stop light to stop light in city traffic, vehicle began to idle very rough during stops and had reduced power while moving. Eventually it died out at a stop light. General Motors reference pip5025 for excessive oil consumption and cylinder damage per dealer repair report. Car has been "repaired" but is still running somewhat rough and is giving off a strong gasoline odor and engine oil smells like gasoline - have another appointment with dealer to have checked out - has not stalled out again since repair though.
Loud noise coming from engine. Sounds like loose valve train.while accelerating at lower speeds noise becomes louder. Tried higher octane fuel but that was no help.
Have owned my car now for 6 months and nothing but issues. It sees the dealer more then I can enjoy it. If one more update is done and I am told the problem is fix and really it isn't then my frustration will continue. From the oil leak, transmission decline rough, engine noise, key gets stuck in ignition, fuel gage and starting issues I wish I could get rid of this car and never buy Chevy again. If I had not sold my other car I would put this up for sale and walk away. There has to be something to fix these issues as this was not a cheap car. It only has 52 thous miles and I will go back to Mazda where my SUV went to 285 thous with normal maintenance not major issues or my Tahoe that I sold at 189 thous and no problems. I wish I had purchased another Mazda at this point. How do we get this problems resolved once and for all? this is crazy!I am not sure if a lawyer is the answer but I would hope that its not. I am sick of getting renals, being late to work to drop it off and shuttle. I bought this to have a car to drive not to take to the dealer over and over. The engine seal was already replaced and the problems are worse or not better at all. Seems to be known problems with 2010 so why is it that they are not getting fixed on our cars. I am happy to get my 27 thousand back and get a car that is not a clunker junk. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Lockport, NY, USA