This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was in motion, accelerating on a freeway entrance ramp. As I was merging, the engine lost power and started a loud knocking noise. I could not accelerate, started slowing, but was able to get to the shoulder. I had the vehicle towed to the nearest Chevy dealer, where a quick diagnosis was that the engine had failed, and would have to be replaced. This engine has had 2 warranty repairs related to oil issues (8/2011 and 8/2014). In both cases the timing chains, tensioner, gaskets and seals, etc. Were replaced. Also, in 2014 there was a recall to reprogram the oil life monitor. There was a recall letter in September, 2014 regarding excessive engine oil use due to piston ring wear caused by the previous issues. This condition was to have an extended warranty of 10 years or 120,000 miles. I blame the engine failure as an extension of these oil related issues, while Chevy says 'no".
The contact owns a 2010 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to several dealers for diagnosis where it was diagnosed that the rear of the engine was leaking oil and it would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 97,000.
The contact owns a 2010 Chevrolet Equinox. While driving at various speeds, the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000. Updated 05/06/16 updated 05/16/16.
The contact owns a 2010 Chevrolet Equinox. The contact stated that while driving 60 mph, smoke began to emit from the vehicle without warning. The vehicle was diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,000. Updated 04/20/16
At 45,000 miles the vehicle suffered from excessive oil consumption and the engine became very loud. The engine was replaced under warranty with a new one. Now at 100,000 miles it has the exact same problem. Our warranty just ran out so they said we are responsible for the damages. The vehicle was maintained very well, I have read many people have the same issue and GM themselves told us they knew about it when the engine was replaced the first time. They extended special coverage for excessive oil consumption on many of the equinoxes to 10 yrs/100K mi, but neglected to include our vehicle. GM refuses to check our engine serial number separate from our VIN to verify that it is one of the defective products. GM needs to know that the problem extends farther than they thought, which is easily seen by searching online and looking at cases like ours. GM neglected to properly fix our issue the first time and this is potentially a major hazard for many people, they need to actually extend coverage on all vehicles affected. The engine burned 60% of the oil between oil changes, it clatters and soon will stop working.
On multiple occasions, when the car was stationary, it would not shift out of park after starting the car and releasing emergency brake. I would just hear this clicking noise near the key ignition when I tried to move it out of park. I've had the car in and out of service about 6 times from July - Dec 2015 because of this. First few times, the mechanics could not get the problem to duplicate. One of those times, they thought the battery caused it and said it needed to be replaced anyway bc it was weak - I did that. Another time, they said it was bc some stuff had spilled down in there where the shifter cables were, so they cleaned and rewired it. Still another time they said a computer part was sending weak signals, so they replaced that. The shifter assembly was replaced once, then again bc one of the parts was deemed defective. This last visit (Dec 2015), they said it was bad wiring from the ECM that caused it. Some of these service/diagnostic fees & the cost of towing have been waived or reimbursed, others have no. None of the issues specifically "related" to the shifter assembly were covered under warranty or recall. So as you can imagine, I have been out at least $500-700 over these last several months. Huge inconveniences - being stuck at work at the end of the day or at home as I'm ready to leave for work. I am planning to trade this car in within the next month or two. If it hadn't been for all of this, I would've loved the car. I was satisfied with everything else about it.
While operating vehicle, (anywhere between idling to travelling 40 mph) the "service stabilitrak" message will appear on console between tachometer and speedometer. Driving the vehicle any further will cause the instrument panel glitch, and all readings will go to zero (tach, speed, temp) while engine is still running. Further operation will create sudden jerks in the transmission until the transmission goes to third gear and remains until engine is cut off. After cutting off engine and trying to restart, the instrument panel will go directly to "service stabilitrak" message and the engine won't turn over. Have had the vehicle towed three times on separate occasions after not starting back up. Have already spent over $2K is different diagnosis and repair/replace actions. Considering that this website has 8 separate service bulletins concerning the "service stabilitrak" and 11 different complaints concerning "stabilitrak", this is an ongoing and common issue. I have a workmate that had a GMC (same generation, not sure of year) that had similar issues with "service stabilitrak" to the point of dumping the vehicle to get something more reliable.
My Equinox engine light came up while driving in the highway, I hear a noise in the engine every time I accelerate, and the truck would shake a bit, put the SUV in the machine and got a P0300 code for misfire, the coils and sparkplugs where loose and out of place for the second time in less than seven months.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the system overheat light illuminated on the instrument panel, which indicated that the vehicle overheated. The thermostat indicator indicated that the coolant system was operating normally. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The dealer replaced the water pump, thermostat, timing chain, fuel lines, and updated the software; however, the repairs did not correct the failure. The manufacturer was notified. The failure mileage was 80,000.
My wife and children were driving our Chevrolet Equinox on the highway coming off of an on ramp when the vehicle started to make some noise. Trying to turn left, the vehicle stopped in the middle of the intersection, mind you, in heavier traffic, and would not move. Obviously this is a safety issue itself, what if this would have happened on the highway and caused a fatal accident?? thankful this was not the outcome, but stuck in the middle of an intersection cause safety issues itself. I ovi checked the issue through a local repair auto parts store, transmission issues. I had a second opinion placed with a local repair shop and was told that the transmission was blown out. Our transmission was destroyed. I was told that in this model, a plate that GM used for this vehicles transmission breaks and destroys the transmission. Being stranded in the middle of the highway is a safety issue, being stuck in the middle of an intersection is a safety issue,
Vehicle ran rough, noise from engine noted. Several times to dealer for repair. 77K miles engine would not start. "timing "jumped 4 notches, no compression in cylinders" per dealer. Dealer wanted $3500 to "diagnose" damage not including repair, installed used motor at cost of $4000. No help from dealer or GM as vehicle was 5 months out of "5 year warranty".
Car would not stay running when it was first started in the morning after sitting all night. We would start it up and try to back out of the garage and it would die, restarted and it would die, this would happen 3/4 times before the engine would keep running. After it kept running it would then only run at a very slow speed for about 3 blocks and then it would just take off and would run and start like it should until the next morning and then we went thru the same thing again. This car was in the shop twice for this problem. The first time they said we had too much alcohol in the gas which was bs. The second time they said they didn't know how to fix it and had to call the tac. It turns out that they had to replace O2 sensor and both timing chain actuators and all gaskets. This car had a timing chain and tensner recall on it in August 2014. I feel that this problem stems from the recall on the timing issues. I don't have any thing to upload but you can get the records from the dealer.
The contact owns a 2010 Chevrolet Equinox. The contact stated that while attempting to start the vehicle using the key remote, it failed to start. The failure recurred twice. The vehicle was not diagnosed. The manufacturer was notified of the failure. The VIN was not provided. The approximate failure mileage was 63,000.
The contact owns a 2010 Chevrolet Equinox. While driving approximately 45 mph, there was an abnormal noise coming from the engine. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the timing chain needed to be repaired. The vehicle was repaired, but the failure persisted and the vehicle stalled. After two attempts, the vehicle restarted. The vehicle was taken back to a dealer where the failure was unable to be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,300.
Engine is consuming an inordinate amount of oil, possibly due to warped cyclinders. I told the dealer it was leaking oil or something because I couldn't keep enough oil in it, they said there was no leak and that I need to change the oil more often. Terrible rattle has existed since shortly after purchasing the vehicle new in 2010. Timing chain had to be replaced once and the rattle went away for a short time. Other mechanics are saying cylinders become oval and then it consumes oil and if you don't notice it the timing chain breaks the plastic guides due to improper lubrication.
Excessive oil consumption. Brought the car to a Chevy dealer and returned with full oil, at ~55000 miles. One month later, after putting on ~700 miles, the oil level marker could merely detect any oil left. Brought it back to the dealer, and was told it took them 1qt oil to top-off (I feel it should be more than that), while they admit even 1qt/700 miles oil consumption is not normal. They've started the monitoring, and we'll see what's happening.
Was out running errands with our two children and the vehicle was running a little rough - almost died twice while at stoplights. Had previously voiced multiple concerns to dealership on oil consumption recall. No low oil notification on vehicle would ever display, and was told by the dealership that this model was not equipped with a notification (which we thought was very odd). Finally got vehicle home and as I pulled into driveway the vehicle died; went to restart and made awful sound wouldn't turn over. Was completely out of oil with over 1,500+ miles left until recommended oil change. Talked to GM cs and turns out our vehicle should be giving a computer notification on the dashboard for low oil. Thankful it didn't happen during my errands since it could have died at a busy intersection or on the interstate and we would have been put in danger.
The contact owns a 2010 Chevrolet Equinox. While driving approximately 40 mph, the vehicle jerked, stalled, and the check engine warning light illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
The contact owns a 2010 Chevrolet Equinox. While driving at various speeds, the vehicle stalled and failed to restart. The engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was towed to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.
A D V E R T I S E M E N T S
- Haslett, MI, USA