I just purchased this vehicle in August, already in September 2015 I started hearing the roaring noise upon start up - Once the car is heated the noise goes away, but if I let it sit for awhile it makes the same noise. I took it to the dealer twice and because the service agent did not hear the noise she said there is nothing they can do. She advised that there may be a fee if I decide to leave it overnight.. I have seen reviews on the same issue, I cannot believe that GM motors do not have this posted.

Ok, where do I start? This Equinox has been having troubles for longer than I can remember. First off, is the oil consumption issue? I noticed it was burning loads of oil at around 25,000 miles. I have had this thing to every dealer possible, with no luck. It broke down on the highway with my children in the car, and I had to get help to push this off the highway before I was in an accident. The fuel pump was the first thing they luckily fixed. They gave me a free oil change to go along with it (because it was probably bone dry). 1500 miles later it was back to its horrible self. Chattering when accelerating, hesitating when accelerating, pinging when at idle, struggling up small hills, shifting hard, clanking and jumping when putting into gear, and horrible gas mileage to boot.

I took it back to another dealer, because first dealer(Devy Chevrolet in Freeport PA) said oil consumption is normal, and lied about the level it was at ( I had checked and it was mot showing on dipstick for the 2nd oil change in a row). The people at this dealership, (Nick Chevrolet Tarentum PA) said I would have to start an oil consumption test. Wow, this is where it gets ruff. I told them of all the issues I was having, and the car breaking down on the highway, and they replaced the fuel pump and timing chain, and some random recalls. They also gave me a free oil change as a "bonus", after I have told them about it burning oil. I also had stated that they were replacing these engines, and more recently Chevy was only replacing rings under warranty (to save money on these thousands of equinox's they would have to recall). They basically didn’t want to hear it and kept changing the subject, and saying that I need brake pads and rotors replaced (which I later took to a small repair shop later and they said I would be good for 20,000 more miles, and rotors were fine). I drove the car and for 1000 miles it was running smooth, like it should be. But wait, problems came back, and seemed to be louder. I took it back to Nick Chevrolet and I paid for a "Certified Chevy Oil Change" and started an oil consumption test.

I drove 500 miles and took it back to Nick Chevrolet, they said it had only lost about 1/3 of a quart and a quart every 1000 miles (a lie, its 1 quart every 2000 miles) is perfectly normal and fine. They said to come back in 1000 miles to check again. Waiting for the car to break down, I drove the car, trying to avoid taking my children anywhere because I was scared to break down again with them in it. When I returned, NO oil was on dipstick again (big surprise). I asked if they could replace engine under warranty, or at least the rings. The service manager basically laughed at me and said "Good luck with Chevy". Wow, so that’s it? Yes, you will have to call Chevy and see if this is covered under warranty. I asked them for a printout of all service on this vehicle. We usually charge $5.00 a page for these (with laughter in the background from another employee). What? Are you serious? I basically said I'm not leaving until you print these for me. Reluctantly, after basically begging, they finally did.

This is where things get so much better. I called Chevy to see what the deal was. After on hold, wait time automated systems, and promised return calls about the issue from a "specialist" for about a week, I finally got a call back. "We will have to contact the dealer, and see what info the oil consumption test provided”. After waiting for about another week I got a call back from GMC. They said that they contacted Nick Chevrolet and they said that I never completed the oil consumption test. What? I was totally floored. I can not type the emotions and thoughts that were going thorough my head. I almost could not respond to what was just told to me. I explained that I had the paper work for the oil consumption test. I had to fax all this paperwork over to Chevy, so they could verify. Then after about 10 days of calling Chevy, they would say that a specialist would be getting ahold of me on "tomorrow at 5:00 pm". OK, I waited and the call never came. I called again and told them I never got a call. They said a specialist will be calling you "today at 1:30 PM...Call never came. Finally after loosing hair, and days more of waiting, I got ahold of a specialist after stating that I would bot hang up until I did, they connected me. "Sir, there is nothing GMC can do because the dealer stated that you did not complete the oil consumption test".

I contacted an attorney and tried this route. After 2 months of them battling with GMC, and me topping off my oil and dealing with on going problems, I was offered a $1600.00 settlement or possibly waiting in court for up to 2 years. I took the $1600.00 settlement, for breach of warranty claim, which has not been received yet. The lawyer took 1900. Now I’m thinking, should get rid of this car? How could I pawn this off on someone else without telling them (karma) and selling it for next to nothing because of the extensive problems? Should I try and trade in and use the $1600.00 toward a down payment. All of this made me so upset. I do not have the money for another car payment right now. My Equinox only has 52000 on it, and I wish I could see the day it hit 150,000, before thinking about all of this.

Because the warranty is still valid till Sept 26th, I decided to yet try another dealer for oil consumption test and see if they would be any better and work with me. At first, Tom Henry Chevrolet Gibsonia PA seemed to really care about the problem and was quick to take my $40.00 for an oil change and start the consumption test. After doing this and getting it home, I checked oil level. It appeared to be about a quart overfilled! Here we go again! I took the vehicle back to Tom Henry after 600 miles, they said to have a seat in the waiting room and could we have your keys. No thanks, you can just check it here in front of me. They checked the Oil, then Ed, told me it looks like your 1/3 of a quart low. "That's because it was overfilled in the first place" He told me that he would not deal with me on this issue if I continued to say things like that. They topped the oil off, and I was sure to check to see where the oil was on dipstick and take pictures. Ed said come back in 1000 miles to check again. He also stated that after a "New Test the have conducted" it’s normal for this car to burn1 quart every 750 miles. WAIT A MINUTE! Chevrolet said that 1 quart every 2000 miles is acceptable, and their standard for doing warranty work. I have about 100 miles to go until I can take back to check the oil level, and the oil is not showing on dipstick. I called Tom Henry they said that I should wait till 1000 miles or over and bring back in and they will check level again, and add oil. Then I would have to repeat this 2 or 3 more times. All this was explained to me again, even after I had said how it broke down with my children, and all the ongoing problems. Wow! My mind is finally spinning.

So I am waiting to take to Equinox back in in another 100 miles to get the oil level checked, and topped off, so I can drive this thing around for another 1000 miles and wonder when it will blow up. Furthermore, the warranty is up on Sept 26th. Ed told me that they could put "A Hold" on the car and if they find that it is burning enough oil they could then do work out of warranty, because I came in before it was up. Wait, the same guy who lied to me to my face and said 1 quart for 750 miles. If by some chance they do the replacement rings, that does not fix all the other problems that this oil consumption issue is causing.

I feel exhausted, mad, and tricked. I wish Chevrolet would of just replaced this engine 2 years ago (which I hear didn’t fix the problem either). Now, I’m waiting to go back to Tom Henry for them to check oil and top off, and then tell me to return in 1000 miles to check again. Maybe they rings will get fixed and that would remedy this 1 problem that this Equinox is having, and I could trade in and use the $1600.00 settlement toward that? Who knows? I also, could not accept the offer, call attorney back and re open the case in hopes of this load of crap, doesn't break down again and kill my family or me. There is also the option of trying to sell it out right and buy a new car, but I can't bring myself to pawn this car off on anyone else, including my worst enemy.

I feel exhausted, but will not give up! GMC in some way needs to be held responsible for the 2010 Chevy Equinox.

Since I've owned this vehicle I've had issue with it. Latest issue is when driving my vehicle I would hear a roaring noise, it sounded like a roaring jet engine. It also got louder as the speed increased so I decided to take my vehicle to an independent auto repair shop because previously I haven't had good experiences with the Chevy Service dept. This independent repair shop said he found the front differential noisy. He was shocked to see a fairly new vehicle with only 27,000 miles to have this problem. He said this type of issue usually happens at the 100,000 mile range and told me to take it back to Chevy as this should be covered under warranty. When I took it to Muzi Chevy Service dept, Needham, MA they told me that they didn’t believe it was the front differential that it a hub bearing noise. Now I’m at my wits end, here I have two different mechanics telling me totally two different stories. Needless to say I’m frustrated as hell and have decided to get rid of this Lemon vehicle because with only 27,000 miles and all the issues with it to date. I’d hate to wait and see what happens when I get close to the 35,000 mile range.