This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine's oil consumption issues are ridiculous. GM has a special extended warranty for this vehicle, called adjustment 14159, but failed to notify me of the special recall and it's end date of 7/31/2019. This engine is awful, hence why there were recalls and they are now being sued for it. Timing chains, engine knocking, oil consumption, pistons and rings.. secondly, the transmission is awful. This thing blew before it was even due for its first service! my owners manual states the service is recommended on it, including fluid change, at 100,000 miles - I'm at 96,125 miles and this is where I sit. GM is denying all liability for both of these.
Engine has major oil consumption issues. I am burning through an average of 2 to 3 quarters of full synthetic oil within a 2500 mile span. Secondly, the transmission is extremely poor. Only 96,000 miles and am already have issues in reverse, trouble going up hills, high RPM's, and shaking/sputtering. This would happen at any time once out of park, flat land or hill.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the vehicle failed to start without warning. Wally edgar Chevrolet (3805 S lapeer rd, orion charter township, mi 48360, 248-494-8698) was notified and stated that the vehicle would be covered under a power train warranty. The contact purchased an electrical box from the dealer to repair the engine failure; however, the box did not assist with the failure. The contact stated that the failure occurred again four days later without warning. Since owning the vehicle, the contact has had the engine, fuel pump, electric line, doors, and windshield wipers replaced. The manufacturer was notified of the failures and did not assist. The vehicle was not repaired. The failure mileage was 70,000. The consumer stated that the vehicle while at a stop sign, during rainy weather, the windshield wipers failed. The consumer crashed into another vehicle. The consumer's vehicle began smoking. The consumer had headaches, back/neck/shoulder pains, and whiplash.
Oil consumption. I have to put oil in it every two week because oil is empty. It does not leak and the vehicle is part of a class action lawsuit 4 oil consumption issues. I called Chevrolet they only want to cover half the parts to repair which will cost me an additional $3,000. I have already replaced the timing chain at $1,800 and the transmission at another $3,700.
Was driving with daughter in the car. Stopped at a stop sign and went to go into oncoming traffic in the middle of the city when it stopped. Cars had to go around me and I was stranded in the middle of the road. This could have caused a major accident. Had a friend tow it home and found out that the transmission needs completely rebuilt. When calling around to find replacement transmissions, because the car is so specific and there are so many transmission issues with this make and model, there are only 2 possible transmissions in an entire span of 3 states. This is making it also nearly impossible to replace as well as affordable.
- Fairhope, PA, USA
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My 2010 Chevy Equinox was running fine and out of the sudden, it stopped and went off while I was driving. It refused to start again. I have recently done an oil change and the was no warning on the dashboard to indicate any problem. I bought this car about 6 months and this took place. This car was well maintained, oil changes and other maintenance were done on time. I took it to a shop and while the mechanics were trying to make it start, it will not start. They (mechanics) called the dealer and someone from the dealership said that the problem was covered under manufacturer warranty so I should take the car to them for their technicians to do a test. After the test they said it was a low engine knock and I will have to get another engine by myself because the manufacturer doesn't cover it. Don't know who to believe now. My car that I just bought is down and I'm stuck in this terrible situation.
Number one excessive oil started at about 55,000 miles. Number two excessive engine noise from timing chain and cam seizures. Number three transmission failure 52,000 miles. Number 4 wiper transmission failure at approximately 48000 miles number 5 check engine light on due to faulty cam actuators.
'oil consumption and driveability, vehicle using more than one quart of oil every 400 miles or less, was at busy intersection in city on major city street and car froze up, would not accelerate and almost caused another vehicle to hit me from behind. Turned off vehicle, then turned key and it started long enough to drive into nearest parking lot. Had to press gas peddle all the way down and vehicle would not reverse at at. Tow truck was called and towed to local Chevrolet dealership. It was diagnosed with oil consumption problems due to the 2010 engine that it was built with. Was advised to keep watch on oil until decide how to fix engine.
While driving, vehicle failed to accelerate and would not shift into next gear, then seemed to jump into higher gear. This caused me to almost be hit by motor vehicle behind me. Second time, I was turning into busy intersection and car completely stalled, turned off key and restarted car and it would not drive over 20 miles an hour so pulled into parking lot and wheel was very hard to control. Car would not go into reverse. Was left stranded on side of road and had vehicle towed to Chevy. Has oil consumption issues but recently purchased car and passed date for recalls and warranty repair. GM needs to offer all previous expired to people such as myself who purchase used vehicles that were never corrected during recall times.also my VIN was not listed in recall but has the exact issues. This was confirmed by GM.
This car burns oil fast and I learned the hard way. 2 years after buying the car all the pistons in the engine bent due to lack of oil. When the car was getting fixed the mechanic said it was bone dry and I had just had an oil change 2 months prior. $3,200 later the car was fixed, but it still had issues shifting. In colder weather the car felt like it would barely move. I had no real mechanical issues until a year later. I had driven it 45 miles and stopped at a gas station, when I went to turn the car back on all of the emergency lights came on as well as the 'stabilitrak' light and the car wouldn't move. The only way I could get it to move was by turning the traction off, and was thankfully able to drive it home. I got it into the GM dealership and they said the stability track and the crankshaft needed replaced. My ABS light was still failing and I'm total it was another $1,400 of work. Now the engine seems to be making a cranking noise. I'm tired of wasting money on this piece of junk!!!!!
The contact owns a 2010 Chevrolet Equinox. While driving 70 mph, the vehicle began to decelerate and came to a complete stop. The contact depressed the accelerator pedal, but the vehicle failed to move. An independent mechanic was contacted to assist with repairing the vehicle onsite. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 152,000.
Vehicle was stopped at intersection. Vehicle would not move after using accelerator, and the engine continued to run at higher RPM. I was able to move after shutting off and restarting the vehicle. During the same drive I also had trouble shifting from 1st to 2nd gear with high RPM before a moderately hard shift while accelerating after a stop. Amber check engine, brake, and abm lights all lit. Vehicle is currently with mechanic for diagnosis and repair.
The vehicle transmission gets stuck and doesn't always shift from first to second gear. This results in being unable to accelerate past 20-30 mph upon takeoff which is scary and dangerous on the highway. My mechanic shop has informed me that the automatic transmission control module (tcm) needs replacing. On 10/14/2016 there was a recall notice for the tcm on several vehicles including the 2010-2013 Chevrolet Equinox.GM's recall numbers for this are 50490 and 50491.
While driving the car on the highway, it will accelerate really high then it will shift and go back down but it's doing it almost all the time know. It showed no error codes when taken in and transmission fluid is good.
A D V E R T I S E M E N T S
- Parma, OH, USA