This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel odor and spotting on ground while parked in garage. Vehicle was taken to mechanic who found a cracked plastic fuel line on the top of the fuel pump. No area damage or cause found for this crack to occur. Unknown reason other than defect. Fuel pump had to be replaced.
The contact owns a 2008 Chevrolet Equinox. The contact stated that there was a fuel odor present inside and outside of the vehicle. In addition, the contact discovered fuel was leaking from the rear of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000. The VIN was not available.
The contact owns a 2008 Chevrolet Equinox. The contact stated that the vehicle had an abnormal fuel odor. The vehicle was taken to the independent mechanic where it was diagnosed that the fuel pump had a crack and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign: 12V459000 (fuel system, gasoline) however the vehicle was not included. The failure mileage was approximately 78,000.
- San Antonio, TX, USA
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The contact owns a 2008 Chevrolet Equinox. While attempting to start the vehicle, the contact noticed strong fuel fumes emitting from the rear of the vehicle. In addition, the vehicle hesitated before starting and the contact noticed fuel leaking from underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
The contact owns a 2008 Chevrolet Equinox. While driving 30 mph, the contact noticed strong fumes emitting from the inner part of the vehicle. In addition, the contact stated that the vehicle failed to start. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 184,000. The VIN was unavailable.
The contact owns a 2008 Chevrolet Equinox. While driving 55 mph, the contact noticed strong fuel fumes emitting from the exterior and interior of the vehicle. Upon further inspection, the contact noticed fuel leaking underneath the vehicle. The vehicle was inspected by an independent mechanic who stated that there was a fuel leak, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.
The contact owns a 2008 Chevrolet Equinox. While driving approximately 25 mph, fuel fumes emitted in and around the vehicle. The failure recurred on several occasions. The vehicle was taken to a body shop. The technician inspected the vehicle and noticed that there was fuel leaking from two connections on the fuel tank. The vehicle was later taken to an independent mechanic, who diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000.
I took my car in for its routine oil change and they informed me that I had a gas leak and that I was driving a time bomb. I bought my car at the beginning of this year and it only had 36,000 miles on it and it now only has 47,000 miles and I don't understand how it could be leaking gas. A month after I purchased the car I also tried to use the washer cleaner to clean my windows and it does not work either, at this point, I am at a lost for words, I just started a new job and I have to find a way to work. Frustrated!!!!
I purchased this 2008 Chevrolet, Equinox from henderson Chevrolet in henderson, Nevada in 2007. On July 2013 I received a letter from jim moloney, general director, customer and relationship services. On July 15, 2015 I went shopping at nellis air force base here in las vegas, nv. I stopped at the Firestone repair because I smell gas and I did not want to move my car any more for fear of fire according to the letter I received from Chevrolet. I took it to Firestone to have it checked out, they lifted my car on the lift and they showed me that it was leaking gas and coming from the fuel pump area. I told them to repair it for I can't drive any further due to the possibility of fire according to the letter from Chevrolet. On July 17, 2015 I went to henderson Chevrolet to see if I could get a refund on repairs and replacement of the fuel pump which was part of a safety recall. I was denied a refund stating that the covering period expired on July 31, 2014. The cost of repairing the faulty fuel pump total was $1, $137.80 this is what I paid Firestone and asking Chevrolet for a refund.
Smelled increasing gas smell. My mechanic found a fuel leak, pulled the gas tank and had to replace the fuel pump as the plastic supply/return had cracked and was leaking fuel. Mechanic informed me that he thought there was a recall in effect for this problem. To date, I have never been notified by Chevy of a recall for this problem, yet I can see online that this is happening frequently. I found GM's campaign # 12190 but not sure it it covers my year and model. It was over $600 to replace the fuel pump!!
This car has been a lemon since I got her. She has had so many problems from stereo, brakes, motor and now the gas tanks leaks. We had received a recall letter months ago stating that this was a recall but if you do not smell fuel, then don't worry about it. Well, now we do and I have called GM and was told that their system was down and that they would call us back. They also told us that without the recall letter they couldn't help us. I am looking for the letter but shouldn't they have this on record" that was over a week ago and still no answer. We have contacted the dealership where I bought the car and still no response. What do we have to do to get some answers"
The contact owns a 2008 Chevrolet Equinox. The contact stated that fuel was leaking from the fuel pump. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.
When the vehicle is turned on the fuel gauge reads on the opposite side turning the key on and off quickly will let the gauge return to normal settings. The key needs to be turned on and off several times for it to return to the normal setting, also disconnecting the battery will allow it to return to the normal setting but this only lasts for a few times. The range - how many miles you have left till you need to get gas - works fine if I did not have this I would probably run out of gas or I would be visiting the gas station quite a bit. I took the vehicle to the garage and they told me there were no recalls for this problem. It was going to cost about $500 to fix this. They suggested a new fuel pump to fix this problem. No codes showed up on the machine.
Fuel smell inside and outside of car plastic fitting on fuel pump assy cracked and leaking was told my car did not have a recall internet search shows a recall for 41,000 GM vehicles with the same problem.
My wife smelled gas on my 2008 Equinox when the vehicle was parked in the garage. Vehicle was pulled out and I noticed the smell was coming from the passenger rear. I got under the car to see if I could see a visible leak and noticed gas around the gas tank. Monday July 30 2012 I will take the vehicle in to my local dealership. I searched on line and noticed this is a on-going problem with the Equinox, I'm alarmed that there has not been a recall on this issue. This could lead to a fire/ fatalities with the vehicle.
A D V E R T I S E M E N T S
- Depew, NY, USA