This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chevrolet Equinox. The driver stated that while driving 35 mph the vehicle began to shake violently. She was able to pull over on the side of the road and restart the vehicle to resume normal operation. The vehicle was taken to the dealer for inspection, in which a technician concluded that the rear carrier bearing was the cause of the failure. The part is on back order until December; therefore, no repairs were made. The manufacturer was notified. The failure and current mileages were 60,000.
The contact owns a 2005 Chevrolet Equinox. When the contact depressed the brake pedal, she noticed excessive vibration and a humming noise coming from the front end of the vehicle. The dealer replaced the rear bearings and shaved the rotors. One year later, the failure recurred and she took the vehicle back to the dealer. They replaced the struts, sway bar, and the two front tires at the cost of over $1,000. The technician stated that the sway bar would have to be replaced because it was made of plastic. The contact is in the process of having the vehicle realigned. The failure mileage was 35,000 and current mileage was 42,000.
Vehicle had alignment performed by dealer at appx 10K miles. Rear alignment was either not addressed or is defective causing severe tire wear resulting in tire replacement and second alignment at 19K miles.
The contact owns a 2005 Chevrolet Equinox. The vehicle produced a humming noise when started. When the vehicle was purchased in 2005 it produced the same noise. However, the sales person assured the contact that the source of the noise was only the brakes. The contact stated that the longer the vehicle was driven the louder the noise became. The contact brought the vehicle back to the dealer, who stated that vehicles were subject to malfunction occasionally. Also, the dealer stated that the contact would have to pay for any repairs that were needed. The contact then brought the vehicle to a different mechanic, and was informed that the rear wheel bearings were the cause of failure, and that the entire wheel as liable to detach and cause a crash. The tires were examined and determined to be in good condition. The current mileage was 47,000, and failure mileage was 18,000.
- Dunden, FL, USA
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Bought the car used with 20,000 and it was having problems a week later. Passenger window would not roll up, grinding and clicking at slow turns. They replaced rotors, clutch and suspension and the problem was solved. Then came the air condition not blowing cold air and the ignition sticking on start up. The final straw was the transmission slipping and dropping into lower gears, the car will be in the shop in the morning. Last Chevy I will ever buy back to Nissan.
Complaint received via E-mail. The vehicle has been in for repairs 3 times, and I am waiting on a call from the dealer next week for updated information. The problems are: 1) foul odor, hoses for anti-freeze system replaced per bulletin; 2) rear squeaking, lubed same; 3) transmission. I originally thought brakes, but was told that the transmission had to be reprogrammed, and that it would continue to adjust itself according to driving conditions/ each driver's habits, and 4) popping noise heard when starting or when stopped with foot on brake. Noise seems to be coming from gas tank area. Asked for fuel line/exhaust system to be checked. As of this time repair center cannot duplicate this problem, and have no ideas. The car has been to the dealer 3 times and a total of 6 days. The transmission problem is in limbo as they are 'looking into it' and will call me back.
A D V E R T I S E M E N T S
- Hudson, FL, USA