This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Equinox with 73,200 miles. Purchased used/GM certified 11/2008 in Illinois. When applying brakes, the brake pedal shimmied and would not budge as if it was stuck. Had to pump it multiple times and use emergency brake to halt vehicle. After the brake pedal became "unstuck" the ABS and traction control lights came on. I parked the vehicle and had it towed to a dealer.
When trying to stop the brake goes to the floor. When you step on it again the brakes are fine. There is no noise or grinding coming from them, and no brake light lit.this has happened 3X in last 2 weeks. Made an appt today with mechanic for Thursday. Just now the ABS light and traction control light lit up.
Please note, just spent $847 on this vehicle, brakes, serpentine belt, rotors, thermostat. This vehcile has been a lemon since it was exported from Canada as that where it was built!!!
The contact owns a 2005 Chevrolet Equinox. While driving 70 mph, the contact attempted to avoid a crash and the brakes failed. She crashed into a cement overpass and the air bags failed to deploy. Prior to the incident, the contact never experienced any brake system failure. She feels that the ABS failed and caused the brake system to fail. The driver sustained bruised ribs and lacerations to the forehead. A police report was filed. The vehicle was towed to the insurance lot for further inspection, but the insurance adjuster was unable to determine the cause of the failure. The vehicle was destroyed. The contact is in the process of notifying the manufacturer. The failure mileage was 47,000. Updated 05/05/09 updated 05/06/09.
At highway speeds, any attempt at braking resulted in rapid pounding. This was not the ABS activating. The car was brought to the dealer (O'keefe Chevrolet, ipswich, MA) for inspection. According to the service manager, the inspection showed that the front disc brakes were seriously worn down and both the brake pads and the rotors needed to be replaced. The car had slightly less that 18,000 miles on it. It was out of the 36 month warranty due to the elapsed time. The dealer refused any warranty consideration for the car. My concern was that the brake pads wore out in a short period of mileage. The service manager at O'keefe stated that this was due to "lack of use". needless to say, I found this to be unbelievable. I asked how the brakes could be worn down by lack of use. Do they deteriorate standing still in my driveway? I contacted Chevrolet customer service to further explore this failure. Chevrolet's only response was that the car was out of warranty and nothing would be done. My questions about the brakes failing at low mileage was ignored by the customer service representative as she "was not technically trained". my concern in the matter is that the brakes used for the 2005 Equinox were of substandard quality. This place both me and my family in a hazardous position using the car. At 18,000 miles, you don't expect a problem to be the brakes. Chevrolet has ignored my concerns.
- Ipswich, MA, USA
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The contact owns a 2005 Chevrolet Equinox. When the contact depressed the brake pedal, she noticed excessive vibration and a humming noise coming from the front end of the vehicle. The dealer replaced the rear bearings and shaved the rotors. One year later, the failure recurred and she took the vehicle back to the dealer. They replaced the struts, sway bar, and the two front tires at the cost of over $1,000. The technician stated that the sway bar would have to be replaced because it was made of plastic. The contact is in the process of having the vehicle realigned. The failure mileage was 35,000 and current mileage was 42,000.
The brake pedal in my 2005 Equinox went to the floor. I used my foot to bring it back up and then had the hydraulics of the brake pedal. Examination by my car X repair service showed and E clip is used to hold the medal bake rod to the plunger had come out causing it sometimes to be disconnected from the other part. This could have been deadly as you never knew when you would have brakes.
The contact owns a 2005 Chevrolet Equinox. The contact has been experiencing failures with his vehicle since it was purchased. The failures include the transmission and brakes. When attempting to drive in reverse, the vehicle would not shift into gear. The brakes failed and water enters the vehicle as well. The vehicle was taken to the dealer for repair, but the failure could not be corrected. The contact wants to place the vehicle in arbitration. The manufacturer called the dealer, but are having difficulty speaking to someone. The engine size and powertrain were unknown. The failure mileage was 2,400 and current mileage was 3,300.
We have a 2005 Chevy Equinox, as my mechanic would say, is a problem child. We have experienced what most have with the odor coming from the cooling system. Our biggest complaint in with the suspension, and now the ABS system. It took several visits to figure out why our vehicle was making loud noises in the front end. It all started while I was driving it around a sharp corner. From that day on, which was about six months ago, till present time the car has been load. We have an excellent mechanic. The noise in the front turned out to be the strut plates. This cost us $300 per side. We thought we had solved the issues except for about a week ago a louder noise stared. It felt and sounded like the car was going to break in two. We brought it back to our mechanic. This time it was the suspension system again. I do not know what it is called. There is a rod that is from the top of the strut that goes down to the wheel. These both needs to be replaced. The vehicle is at the shop now. Thank fully theses rods only cost $30 a piece. The vehicle only has 46000 on it. Then we can talk about the ABS system. Not every time but quite frequently we would back the car up and they ABS would engage. Only way to fix this was through replacing the sensors on the wheels. In not knowing which sensor is bad we would have to replace all of them which would amout to at least $1200. The good news or not such good news, however you want to look at it, the ABS system is engaging going forward now, on dry pavement while braking. At least the mechanics should be able to find the falty sensor now that it is happening all of the time. Shame on us for not doing our research before we bought the vehicle.
Brake noise, thumping and grinding. Steering wheel is very tight and loosens at any time. Rotors are faulty. When starting periodically ignition switch sticks in the cranking position once manually started unless you jiggle key, causing possible fire hazard.
There is a bad smell coming from the air vents. Found out that there was mold in the cooling system. There are many many other things that have been wrong with my car. They have had 3 attempts to fix the problem and have not. I have a dr. Statement that the car is not safe for me to drive because of my asthma and other medical problems. The car has been back to the dealership 8 times since I bought it in April for many things. But 3 times for the smell and 3 times for the brakes and nether have been fixed.
A D V E R T I S E M E N T S
- Justice, IL, USA