This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated his wife drove about 15 miles, and complained about the front head rest being tilted so far forward that the seat had to be leaned far back just to be comfortable. Caused pain in the neck and shoulders. Worried that the defect could cause neck injury. Contact went out and bought a head rest for a Saturn vehicle and installed it into his 2005 Chevrolet Equinox.
- Thornwood, NY, USA
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- Thornwood, NY, USA