This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Faulty knock sensor at 83k miles. First symptoms were slow/jerky acceleration and needing to apply more pressure to the gas pedal to maintain speed, followed by illuminated Check engine light that came on a few days later. The scanner at Autozone pulled the code P0325. Improper detonation regulation is dangerous. This vehicle has been well maintained but needed all four pistons replaced after 60k miles and the cause of the piston damage is unknown. In this vehicle-??s history is also intermittent stalling and the vehicle turning completely off after idling, but dealership could not reproduce either issue. Those problems appeared early in the vehicle-??s life/well within warranty.
Power train, premature malfunctioned engine pistons, low speed, Chevy shake. Available for inspection at joseph Chevrolet on colerain ave cincinnati, oh. My safety and safety of others was compromised due to lack of excelration, low compression.problem identified by joseph Chevrolet dealer service writer cody. Identified. The warning lights came on for the stability trak and the engine approxiametly April. 2022.
The car acts as if it-??s going to stall at every stop light and stop sign. It is slow to start and several times in the middle of a turn it just acts as if it stops.
With no warning the engine 1t through a Stabletrac warning engine code and moments later BIG orange lettered notice showed something to effect of 'extreme low oil turn off engine!' and at the same moment the low oil indicator turned on. We pulled off the freeway immediately and discovered oil all over the engine and of course smoke everywhere - fortunately it did not catch fire. Checking this was a catastrophic loss of ALL the oil. It may be a completely other situation but 1 month previous ~ 1000 miles previous, that same BOGUS stabletrac msg was displayed and the car went on limp mode. Dealer determined very low oil level is cause! NOTE - it does not indicate low oil. It has never consumed oil. It does not drip anywhere and NO smoke. So this is quite a mystery. He reset the codes and serviced the oil. I was due for a formal recheck about now, a 1000 miles later. On this trip (about a 1000 miles I checked the oil level to start and there was full level, so again no indications of consumption. The Vehicle has but 80k miles. There is something very flawed in this engine to fail so early and so catastrophically. Thats dangerous on multiple levels.
The contact owns a 2017 Chevrolet Cruze. The contact stated the service stability trac and check engine warning lights were illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, turbo boost sensor, and mass air flow sensor needed to be replaced. The vehicle was repaired; however, the failure recurred a week later. The manufacturer was notified of the failure. The approximate failure mileage was 90,761.
- Birmingham, AL, USA
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Cylinder 1 experienced cracking due to Low Speed Pre-Ignition (LSPI, commonly referred to as -??Knock-??) just after exiting the highway in a 70 mph zone and produced a Malfunction Indicator Lamp (MIL) code of P0301. As evidenced in Attachment 1, this caused damage to the Antilock Braking System due to loss of vacuum on the system and possible fouling due to foreign object damage to the vehicle ABS. Later assessment by trained mechanics determined the root cause was due to insufficient structural capability of engine pistons to withstand brief periods of LSPI. As evidenced by attachment 18-NA-171 and PIP5490, the vehicle manufacturer (General Motors) is aware of the insufficient design of the pistons, has re-designed them to withstand LSPI, however has not made an effort to notify me or replace the existing part to prevent damage to the vehicle powertrain and ABS. While this particular instance of piston cracking due to LSPI has only had a financial impact on myself, loss of ABS functionality and potential engine seizure at highway speeds have the potential to produce dangerous, if not fatal, conditions to other drivers with similar hardware.
When vehicle is sitting in auto-stop mode, releasing the brake and pressing the gas pedal will randomly cause vehicle to stall. I have taken it to different Chevrolet dealerships and no one can figure out the cause of it and they cannot replicate the issue. (the mechanics are not driving the vehicle long enough for it to happen.) this happens more often during summer months, but has happened over the 2020 winter. I have to put the vehicle in park, turn it off and back on to get the car moving. This is especially dangerous if I am trying to turn in front of oncoming traffic.
I was driving check engine light came on. I immediately drove car home. Got tental. Called my warranty company had car towed to garage. Haragevis mot qualified to replace turbo engine. Waiting til morning to fix.
At around 57,000 miles service stabilitrack message displayed on dashboard. Next day cel came on. Rough idling. Took it to closest Chevy dealer told it was a misfire in cylinder 1. new spark plugs and coil pack. Didn't fix. Ran compression test and low compression on that cylinder (110 vs 220 in other 3 cylinders). Took it to the dealership we purchased it from and for sure it's a piston. Replacing all 4 pistons N seals under our warranty.
64,000 miles, car started sputtering, service stabilitrac and check engine lights came on. Dealership said piston ring broke and scored the cylinder wall beyond repair. Need to replace engine.
The contact owns a 2017 Chevrolet Cruze. The contact stated that while at a stop light, the auto stop mode was activated and the vehicle stalled without warning. The contact stated that the instrument panel was dark. The contact stated that the failure recurred twice. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The contact was informed that an advisor would contact the dealer. The contact was advised not to mention the failure to the dealer because she had taken the vehicle for the replacement of the battery to verify if that was the cause of the failure at jenkins Chevrolet of venice (2324 S tamiami trail, venice, fl 34293). The failure mileage was approximately 18,511.
Internal turbo charger failure. Not getting enough boost pressure consistently. Car will be moving along fine down the highway, and then suddenly drop speed.
Vehicle has stalled 4 times now in the past week or so. It has passed inspections at Firestone and the oil change shop and there are no areas with suggested maintenance or repairs. The vehicle stalls after being in park or having my foot on the brake and not moving, and then attempting to accelerate/move again. All 4 times I have been on a level street or parking lot, with the wheels straight, after the engine had been running for several minutes up to an hour. I have to put it in park, turn off the vehicle, and then restart the engine again to continue driving.
Vehicle has had a misfire that only threw a single generic misfire code for cylinder 3. jerks occasionally when slowing down at stop lights or signs. Recently went to turn around after missing a turn, shifted it into reverse after stopping in a random driveway off a city road, slowly began to back up and it moved about an inch before the steering wheel completely locked up, A/C shut off, car acted like it was in neutral and would only roll forward, would not accelerate with gas. Engine was still running, no lights came on, but problem remained until I put it in park and shut the vehicle off. Turned it back on and it started normal and haven't had a problem since but it's only been 2 days. Took it in to dealership and found 0 codes and are unsure as to what could possibly create the issue due to no codes and it only happening intermittently.
The contact owned a 2017 Chevrolet Cruze. The contact stated while driving at approximate 25 mph when she unexpectedly saw smoke coming from her rear view mirror without warning. The contact immediately exited the vehicle and dialed 911 when shortly after the front of the vehicle where the engine was located and burst into flames. The fire department doused the flames. A report was taken however not available. The dealer was notified and referred the contact to the manufacturer but and a message was left. The failure mileage was 28,000. The vehicle was totaled.
This is for the knock sensor I have changed it 5 times it will last maybe a month or at the longest 2 months and it will throw the check eng. Light on again I have called the dealership they say there's no recalls yet and when this happens if U take off slow it will shift fine but if you try to go and get on the highway and get up to speed fast the rpms will go up real high and not wanna shift very well. This just happen to my wife's car again today and its the knock sensor I have already put my computer on it and that's what is coming up on it. We have 2 of these cars both 2017 Chevy Cruze lt 1.4 turbo and hers is the only one acting up.
The contact owns a 2017 Chevrolet Cruze. The contact stated that while decelerating at speeds under 5 mph the auto stop feature activated before coming to a complete stop. After releasing the brake pedal the vehicle failed to auto restart. The contact had to manually restart the vehicle. The failure recurred on multiple occasions. The cause of the failure was not determined. The local dealer paddock Chevrolet located at (3232 Delaware ave, kenmore, NY) was notified of the failure. The manufacturer was not notified. The failure mileage was 1,000. The VIN was invalid.
I was driving the vehicle when the entire car started to shake. Immediately the check engine started to blink and a warning displayed service stabilitrak. I took it to the dealership and was told that there us a misfire of the first valve which cause the other valves to misfire. After diagnosing the problem, I was told that its the injector and spark plug causing the problem and this is mot covered under the warranty. The car is less than 3 years old with only 40K miles.
When trying to accelerate instead of the car speeding up it will stall or slow down. My car had stopped on me in the middle of traffic before while driving. I had to turn my car off and try to restart which it struggled to restart but after trying a few times it started. The dealership stated it was an issue with the fuel injector. This has happened on a city street and also when turning or entering the highway
The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 35 mph, the vehicle vibrated abnormally. The contact stated the stabilize and engine warning light was illuminated. The contact was able to park on the side of road where she saw smoke exiting the engine. The vehicle was towed to Chevrolet of everett located at 7301 evergreen way, everett, wa 98203, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The contact stated on August of 2018, while driving 40 mph, the vehicle stalled and began to decelerate it speed. The contact stated the dashboard screen went black. The contact stated she was able to shift gears to park and restart the ignition. The vehicle was taken back to the dealer were it was unable to duplicate the failure. The contact stated 'you are at demonstration mood' warning message was illuminated. The contact stated on another occasion while making a left hand turn, when the vehicle seized.the manufacturer had been informed of failure. The failure mileage was 20,000.
A D V E R T I S E M E N T S
- Waterford, MI, USA