This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 55-60 MPH, the vehicle made an abnormal banging sound. The contact then noticed through the rearview mirror, that the rear bumper had detached and was hanging on the passenger's side of the vehicle. The contact pulled over to the side of the road and noticed that an unknown control module had detached along with the bumper. The contact stated that only one rear bumper screw remained attached while the others were missing. The vehicle was taken to the dealer parts department and was provided the screws to temporarily re-attach the bumper. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000.
- North Lawrence, NY, USA
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- North Lawrence, NY, USA