This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a distinct "clunking" noise coming from the rear of the vehicle when traveling over a bump, through a dip or on an uneven road surface. The Chevrolet dealer has confirmed that the problem is in the rear suspension, but that Chevrolet does not have a repair for the problem. I have driven four other 2016 Chevrolet cruse vehicles with similar miles and they also have the problem. The Chevrolet dealer states that they also have encountered the problem in numerous 2016 Chevrolet Cruze vehicles. I am being told to operate the vehicle with this known condition as Chevrolet may or may not develop a repair for the rear suspension problem.
- Apple Valley, CA, USA
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- Apple Valley, CA, USA