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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
27,777 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Cruze drivetrain problems

drivetrain problem

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2016 Chevrolet Cruze Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #8

Mar 312019

Cruze

  • 53,825 miles

A D V E R T I S E M E N T S

When leaving a grocery store, roughly 2 miles, my husband said the gas peddle clicked. Moments later, the car started shifting weird. Would not get past first gear. Second gear made the car super shaky and then it shut off. When restarting, car would drive normal for a minute then act up again. We would put it in neural and coast it with no problems until it died again. When we got home about 30 minutes later, I pulled the code and it was pulling O2 bank 1 sensor 2. car is at the dealership now. Waiting for a call on the diagnosis.

- College Station, TX, USA

problem #7

Jan 032019

Cruze

  • 48,000 miles
Continuing illumination of the "check engine" light. Tied to emission suspect malfunction codes. Has been service for this problem at least five times. Replaced fuel induction system, turbo, fuel induction solenoid and other components. Still no resolution. Problem is made known by illumination of "check engine" light while the car is running. No after market parts, approx 48,000 miles. The dealer service department cannot seem to correct the problem after multiple tries.

- Cleveland, OH, USA

problem #6

Dec 262018

Cruze

  • 65,000 miles
While the engine is running, the transmission suddenly and without warning fails. Car is in gear but doesn't move. First occurrence was when car was parked in the morning and put into reverse to blackout and second occurrence was a couple weeks later when stopped at a red light. Turning the car off for a few minutes seems to temporarily correct the problem. I am worried the transmission will fail suddenly while in an intersection or other dangerous situation

- Elyria, OH, USA

problem #5

Jul 222018

Cruze

  • 42,000 miles

A D V E R T I S E M E N T S

When im pressing the breaks while turning the rpms go up to 3. when im going up a hill and trying to accelerate the car is slow at getting up to a 3 in the rpms

- Pittsburgh, PA, USA

problem #4

Jun 272018

Cruze 4-cyl

  • 25,000 miles
The contact owns a 2016 Chevrolet Cruze. While driving 45 mph, the vehicle stalled when the accelerator pedal was depressed. The vehicle was shifted into park and restarted on the first attempt. The contact stated that the failure occurred on numerous occasions. The vehicle was taken to hurricane Chevrolet (200 Saturn way, hurricane, wv 25526, (304) 562-3005) where it was diagnosed that the converter module needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was towed back to the dealer and was informed that the wire to wire needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was at the dealer awaiting further diagnostic testing and repairs. The manufacturer was made aware of the failures. The failure mileage was 25,000.

- Hurricane, WV, USA

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problem #3

Oct 152017

Cruze

  • 14,000 miles
Car has less than 17,000 miles on it, and the car jerks like a failing transmission. When driving and starting up after stopping it jerks and hesitates. Brakes are continuously being blown out as they squeal.

- Gardnerville, NV, USA

problem #2

Oct 172017

Cruze

  • 41,000 miles
Coolant reservoir cracked, possible blown head gasket, or bad water pump.

- Whiteman Afb, MO, USA

problem #1

May 132017

Cruze

  • 15,000 miles
The contact owns a 2016 Chevrolet Cruze. The contact stated that while driving at approximately 60 mph, the vehicle began to shake and smoke began to come from underneath the hood of the vehicle. The contact pulled over and placed the vehicle in park however, the vehicle began to reverse on its own. The contact removed themselves from the vehicle and noticed liquid coming from underneath the vehicle. The vehicle came to a rolling stop at which point the contact noticed smoke coming from the vehicle again. The contact opened the hood and noticed a fire coming from the transmission of the vehicle. The fire department extinguished the fire and filed a report. The vehicle was towed. The vehicle had not received a diagnosing for the failure and was not repaired. The contact had not experienced any injuries. The manufacturer was made aware of the failure who advised to contact their insurance. The approximate failure mileage was 15,000.

- New Port Richey, FL, USA

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