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4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,321 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Cruze body / paint problems

body / paint problem

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2016 Chevrolet Cruze Owner Comments

problem #7

Jun 042024

Cruze

  • miles

A D V E R T I S E M E N T S

Water leak in trunk. Took car in 3 time to have it fixed after them doing the recall( 84279073 f-lamp kit). Every time it went in they found a leak in a different spot. 15Feb17 they found water leaking from right side of the spoiler retainer holes. Dealer removed spoiler applied double back tape and sealer. Reinstalled spoiler 02Mar17 found pin hole leak in weather strip. Dealer replaced weather strip. 01jan24 start having electrical issues. Hard starting/ running weird and finally dead battery. Had les swabs install battery and remove water in trunk. Car starts but shuts off when driving. 05mar24 Dealer finds leak coming from right side spoiler and now 1 licence plat bolt. Charged me $600. to reseal. Here we go again They could never stop/find the leak before and will not warranty previous work. Isn't this a fire/safty issue? That started the recall in the 1st place. And why wasn't drain plugs required for this yr.car. I believe it was in the newer one. I would like to know how many people had to take their car in multiple times to never have the problem truly fixed. Is this a tactic used to make consumers go away and say they fixed the recall, but never really did.

- Vancouver, WA, USA

problem #6

Sep 072020

Cruze

  • 70,000 miles
My driver's side window fell into the door unexpectedly. No damage, no accident. Just seemed to fall into door with no precursor.

- Jacksonville, FL, USA

problem #5

Oct 012020

Cruze

  • 62,000 miles
2016 Chevrolet Cruze ls rear-windshield outer brake light plastic housing has vertical crack on the right-hand side of the outer plastic housing. Upon researching, this writer found online threads and other complaints of the same issues with the outer plastic housing having a vehicle crack.

- Franklin, NH, USA

problem #4

Sep 282020

Cruze

  • 52,000 miles

A D V E R T I S E M E N T S

High-mount stop light leaking again after recall repair. Screw mounting high mount stop light has backed out again causing leaking onto the headliner and water collecting in the battery tub. Dealer refuses to cover cost of fixing it due to "work warranty" lapsed. Extended warranty refuses to cover it as it is classified as a 'trim piece' even though it is required by D.O.T. I shouldn't have to pay to have this fixed again as it's already a known issue that was recalled once before and their 'fix' obviously didn't work.

- Springfield, MO, USA

problem #3

Apr 052018

Cruze

  • 0 miles
Takata recall window on driver side not going up or down if we get it to go down we have to slam the door 3 times then the window will go up. I haven't had my car a full year yet.

- Kansas City, KS, USA

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problem #2

Jan 302017

Cruze

  • miles
Took my car in to have recall work done (high mount stop lamp fasteners leak ) chmsl. And I have had a water leak ever since. My car has been to the dealership 3 times in the past month. Every time they tell me its something different that they fix, yet I still have a water leak that could cause a short in the printed circuit board resulting in an unattended fire.

- Vancouver, WA, USA

problem #1

Dec 012016

Cruze

  • 250 miles
The contact owns a 2016 Chevrolet Cruze. Without warning, the vehicle had an internal leak that saturated the rear of the vehicle, the flooring, the electronic components, and caused various shorts within the vehicle. The vehicle was inspected by an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vehicle's inner components were damaged due to the failure. The approximate failure mileage was 250.

- Lahaina, HI, USA

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