This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's sister owns a 2015 Chevrolet Cruze. The contact stated that while driving at approximately 55 MPH, the vehicle started to overheat. After stopping, the driver noticed there was coolant leaking from the vehicle. The driver added additional coolant to the reservoir. The contact removed the water pump and noticed that the housing unit had crumbled. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 96,000.
The contact owns a 2015 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle would not properly accelerate. The contact stated that coolant was leaking from the engine from a failure with the coolant lines causing the engine to overheat with multiple electric failures. The failure also occurred due to overheating including the main computer failure. The contact indicated that the vehicle was serviced several times for the same failure and the thermostat was replaced; however, the failure recurred. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.
- Mcallen, TX, USA
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- Altamont, NY, USA