This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power assist failed, making steering difficult, happened during lane change on freeway at 70 mph, this happened in conjunction with random screen loss on infotainment screen. Also random error messages. Upon taking car to dealer, they agreed it was probably an issue addressed under special coverage 14311, but it turned out that it was not. My 24 yr old daughter was driving, I am thankful she survived, no one should experience loss of power steering, especially on the freeway. Oddly I ended up paying out of my pocket for a new battery and a pos and a neg cable. It would appear that GM should alert more owners of this issue than they have so far, to prevent further deaths.
- League City, TX, USA
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- League City, TX, USA